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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed i... Ver mais

Avaliado com 4 de um total de 5 estrelas

Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bou... Ver mais

Avaliado com 5 de um total de 5 estrelas

The bow came in perfect condition with extremely fast shipping. The arrows were study and straight. Very easy straightforward instructions with all gear in top condition. Would definitely buy again... Ver mais

Avaliado com 1 de um total de 5 estrelas

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de artigos para esportes ao ar livre

Escrito pela empresa

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

272 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Very happy with the bow

Communication was good. It took longer to receive the bow but Top Archery gave me a heads up in advance so I appreciated that. After 2 months I am very happy with the bow. I changed the string, bought new arrows and outfitted the bow with a new quiver. It looks and shoots great!

16 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

It has been a long time since I have…

It has been a long time since I have done business with a company that cares for their customers. I have absolutely no complaints about Top Archery, would highly recommend this company! Julia stayed in contact with me through the entire process! My order was delivered in 4 days, and the bow I ordered is fantastic. Keep up the good work and God bless!

23 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good experience

Julia in customer service is a pleasure to deal with, very helpful and knowlegable. The bow I purchased looks good and shoots well for me. VERY HAPPY CUSTOMER.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered warden 1.0 40# 3weeks ago .they…

Ordered warden 1.0 40# 3weeks ago .they gave me order # . Shows no order # that they sent. No tracking #. Sent 8 or 10 emails never answered. What is their problem? Very disappointed! Don't even know if they are sending me a bow.

1 de maio de 2026
Avaliação não solicitada
logotipo da TopArchery

Resposta da TopArchery

Dear Murray,

We sincerely apologize for the lack of communication and the frustration this has caused.

We attempted to send updates on April 16 and 23, but they unfortunately failed to deliver. Additionally, our response to your emails was delayed due to the Labor Day holiday.

Your support means a lot to us, We have sent a follow-up email just now—please check your spam folder so we can stay connected.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia.

Avaliado com 1 de um total de 5 estrelas

If I could give this a zero I would

If I could give this a zero I would. Do not use to hunt, do not teach children to shoot with it. Throw it away. They sell you two exact same limbs and tell you they are different. This bow is dangerous and not in a good way

13 de abril de 2026
Avaliação não solicitada
logotipo da TopArchery

Resposta da TopArchery

Dear Peter,

We take safety very seriously and would like to clarify this situation for our community.

This model is specifically designed as an entry-level practice bow, not for hunting, as clearly stated in the product description.

Regarding the issues you experienced: our technical review confirmed that the limbs were installed backward. This places the fiberglass under unintended stress, which led to the breakages. Despite this being an assembly error, we sent you replacement limbs free of charge. When the same error occurred a second time, our team spent an entire week patiently explaining the mechanics and the correct way to install the limbs and string.

We even extended a generous offer to send you yet another pair of limbs for free, asking only that you cover the shipping cost. Unfortunately, our efforts to provide technical support and solutions were met with threats toward our team.

Safety and performance depend on proper assembly. We have gone above and beyond to guide you through this process. We stand by our products when used and assembled correctly.

Best regards,
Julia

Avaliado com 1 de um total de 5 estrelas

This company is disgraceful they don’t…

This company is disgraceful they don’t want customers to be able to return faulty and damaged products I will never use these ever again it’s disgusting the way I have been treated

1 de março de 2026
Avaliação não solicitada
logotipo da TopArchery

Resposta da TopArchery

Hello Peter,

We are genuinely concerned to hear about your experience, but we are still unable to find any order in our system matching your name or these details.

To resolve this immediately, please provide your Order Number or the Email Address used for the purchase to support@toparchery.com.

Regarding your concerns:

Returns: We have a clear return policy for any faulty or damaged items. If you have a legitimate order, we will honor our commitment to quality.

Consistency: Your previous feedback mentioned we were "drop-shippers," yet now you mention receiving a product. We would like to see photos of the "faulty product" you received so we can investigate if it is an authentic TOPARCHERY item or a low-quality counterfeit from a third-party site.

We take our reputation and customer service seriously. Please reach out so we can make this right.

Best regards,
Julia L.

Avaliado com 5 de um total de 5 estrelas

Top archery..

Top archery... I would recommend to anyone The service is impeccable. The product arrived very quick and exactly how it was advertised

11 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Sweet 60" takedown for anyone…

I watched a review of the 60"takedown bow with the bamboo limbs and felt good about the order. When I received everything I put it together and compared it to my PSE. The bow was quieter than the PSE and lighter in weight yet is highly effective. It was nice to see a good quality riser that felt good in the hand tho it was missing the mounting points for any attachments which would have given it 5 stars. It would be nice to also see limbs available for this model to upgrade without having to buy a whole setup.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I found that Top Archery has smart customer service that looks forward to solving any issues.

I found it easy to contact a representative for Top Archery. Although initially my issue was not solvable, but they did not give up and the representative Julia was able to maintain contact with me and CREATE a solution which solved my problem! Im certain that fixing my problem will help other customers and this shows me that this company is intrepid and forward thinking- which I like. Often, other companies are not nearly as good as Top Archery. They already make a really great product- great customer service just makes it perfect!

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service that is "Above and Beyond"

Customer Service that is "Above and Beyond" Aug/Sep 2025.
I cannot praise Top Archery enough for the service that they have provided to me in connection with my last two bow purchases from them. Exceptional !!!
I originally ordered a 10# junior 3 piece take down for my 8 yr old grandson. It was an excellent value offer and arrived very quickly and well packaged and protected. It was quickly apparent that I had purchased a bow that was too light for him and it was passed onto his younger sister. I contacted TOP ARCHERY and Julia L lead me through my options. I bought the same bow again with 16# limbs, which was despatched in 2 days but intercepted by and returned by China Customs/Export. I again contacted Julia who had a replacement bow with me in 5 days - which included 12 complimentary arrows for the Customs delay, although it had not been TOP ARCHERY'S responsibility. Well done Julia L and TOP ARCHERY - from one very satisfied customer.

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast shipment

Fast shipment, great bow, and overall great service. Would recommend them highly and will definitely purchase from them again.

19 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I'm new to archery

I'm new to archery. I bought my first recurve bow with top archery. I was impressed with the quality and I had well seasoned archers compliment my setup which gave me confidence specialy for the price. Also, I have had a good experience with consumer service. Not knowing what I needed they were able to assist and made sure I was happy with my purchase.

9 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Arrows

Arrows received are made incorrectly. The black feather should be away from the bow.
Reply was Your arrow nock needs to be reset to a recurve bow angle...
This did not work with how the arrows was made.

22 de maio de 2025
logotipo da TopArchery

Resposta da TopArchery

Hi Grace,

Hope you are well!

To accommodate different archers, this arrow is suitable for both recurve and compound bows, and requires you to twist the nock yourself.

We look forward to providing you with better products and services!

Best regards,
Julia L.

Avaliado com 1 de um total de 5 estrelas

I bought the 45” kids set

I bought the 45” kids set. The arrows are not good quality and broke after one go. Do not recommend.
I contacted the company with evidence of the faulty arrows and they refunded me £4 despite the set costing £29.99!
I have not had a reasonable response as to why they deemed it appropriate to not offer a full refund.

6 de abril de 2025
Avaliação não solicitada
logotipo da TopArchery

Resposta da TopArchery

Hi Louise,

Hope you are well!

We sincerely apologize for the unpleasant shopping experience you experienced.

The damage to this product was caused by shipping.

We look forward to providing you with better products and services!

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

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