Tophids Avaliações 5

Terrible customer service, I took my 2022 Mustang headlights here to be sealed after I installed a RGB kit into them they charged me $200 for it which was not crazy, because they said they have had a lot of experience and this would be no problem. Keep in mind that they are located an hour away from me. When I finally install the headlights back onto the car after letting them sit for a week(vacation), the headlights get moisture inside of them that same day. I now have to drive an hour out there again for them to reseal them again, and I’m thinking alright they have to open them to clean out the water spots that had formed, they said no and charged me $100 to open one of the headlights to replace a board that had a problem and I told them okay just make sure you clean it out to which they replied they would. I get my headlights back sealed with all butyl this time instead of the butyl and silicone they did the first time and lo and behold the water spots are still there. The funny thing is he tried to blame the headlights fogging up on “micro fractures” from me opening them to which I told him I see no point in paying him to replace the board if the headlights have “micro fractures”, suddenly there is nothing wrong with them😂. He told me he up both “for me”-they needed to be opened which was covered under the 90 day warranty, said he cleaned them out-they have water spots, and scammed another $100 out of me. I also told him once he opened them to just give it to me and I would replace the board and he said they wouldn’t open the headlights for free. Each trip took me between about 7 hours. I would never recommend these guys to anyone. And they no longer answer my calls. I spent $600 on this project, $300 of which was paying these shmucks.

If I could leave zero stars I would. Stay away!!! They lie about what they have in stock, take your money immediately and NEVER COMMUNICATE WITH THE CUSTOMER! Only way to get a status of your order is to call them, then they get rude and hang up the phone. I have contacted my CC company to dispute the charges because they don’t want to refund my money either. BBB has been notified about this fraudulent company as well. STAY CLEAR OF THESE THIEVES!

If you are looking for an LED or HID solution, this is the place to go. Unlike other stores I've been to, TopHIDs knows there stuff inside and out. They focused on what I wanted to achieve, rather than just throwing products at me. In the end, I ended up paying less, for a much better solution. My hat's off to Amir, the owner, and the rest of his crew. Thank you so much guys...you are true pros!