First time using these guys so always a bit sceptical especially as they were glasses most websites were out of stock on but glad I did. Rapid delivery and absolutely buzzing with the new glasses. Wil... Ver mais
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Veja o que dizem as avaliações
I had a fantastic experience with Ellie Jones. I accidentally switched returns labels between the sunglasses I ordered and clothes from another brand. She instantly called me and emailed me and arrang... Ver mais
Was a bit dubious at first to order from a company I'd never heard of but the reviews were good so took the plunge and I have to say I was very impressed,very quick delivery and yes the ray bans are g... Ver mais
Very easy to use web site, goods arrived quickly and packaged really well ..which was fortunate as the delivery company left the package outside and it started to rain, the box was soaked… Tor&Black... Ver mais
Detalhes da empresa
Escrito pela empresa
The home of luxury prescription eyewear online. We are committed providing the best available eyewear paired with friendly expertise and fast, free delivery. Experience the online eyewear boutique that is Tortoise+Black today.
Why Tortoise+Black?
Escrito pela empresa
- Fast and Free Delivery
- We are proud to offer fast and free delivery on all orders.
- Official Online Retailer
- We are official stockists for all of the brands stocked on our website. We have close relationships with each brand allowing us to continually handpick and update our collection.
- Home Trial
- Looking for prescription eyewear? Our home trial lets you try up to three pairs of sunglasses or glasses on in the comfort of your own home before committing to a prescription order.
- Family Run Business
- Tortoise+Black is a UK based, family run business, dedicated to providing the latest range of products, paired with the best possible customer service.
Fast and Free Shipping
UK Next Working Day Delivery On Non-Prescription Orders
We are proud to offer free UK Next Working Day Delivery on all non-prescription orders.
Informações de contato
Great North Road, PE8 6BX, Peterborough, Reino Unido
- 01780 433 033
- info@tortoiseandblack.com
- tortoiseandblack.com
4,8
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good experience
Good experience, super fast shipping and great product. Would buy again.
6 de março de 2026
Great purchase
Quick efficient delivery. Sunglasses far cheaper than anywhere else. Excellent quality. Would definitely buy from here again.
19 de março de 2026
“My shopping experience at Tortoise +…
“My shopping experience at Tortoise + Black was excellent! Quick delivery, quality product, and great customer support. Will definitely shop again!
17 de março de 2026
Great price & timely delivery .
13 de março de 2026
Extremely fast delivery
Extremely fast delivery, very competitive prices for Ray Bans. Would definitely recommend and use again to order for designer sunglasses
25 de fevereiro de 2026
Fast delivery, fast refund, no quibbles
Purchased some Persol sunglasses, they arrived fast and in perfect condition. They were a bit too big so had to send them back and the refund was very swift. Royal Mail showed the return as delivered, and the refund was done within about 2 hours of them getting delivered back. Very good trustworthy company.
5 de março de 2026
Avaliação não solicitada
Great item and fast delivery
Great item and fast delivery with very competitive prices. I hadn’t heard of the company before but I would have no issues with ordering from them again! Thank you!
8 de fevereiro de 2026
Rayban glasses were delivered quickly…
Rayban glasses were delivered quickly and cheaper than the identical pair I saw at Gatwick airport duty free two weeks previously
9 de janeiro de 2026
Well spotted with putting my husbands…
Well spotted with putting my husbands and my orders together for postage. Great as always
17 de dezembro de 2025
Not great experience overall
I ordered two sunglasses, Tom Ford and Gucci ones.
On Tom Ford frames one of the temples wasn’t straight so I had to return them. Not great quality especially as they were high value sunglasses.
I also used welcome voucher, £5 value. I was told that when I returned one pair I only get £2.50 discount as “that is how their webshop platform works”. I have never heard that you are not able refund further £2.50 from an order. I know it’s small amount but come on…
I kept Gucci pair but will be using other shops like Shade Station from now on.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da TORTOISE+BLACK
Dear Jay,
Thank you for taking the time to leave a review. We pride ourselves on both our customer service and our attention to detail, so I am sorry to hear about your experience.
It sounds as though there has been a combination of a system glitch, and some confusion on how to override the situation manually.
Rest assured, this is not a company policy, and not the way we operate. As a small gesture, we will extend the welcome discount to £10 on this occasion. I will, ensure this is refunded first thing next week.
Please do not hesitate to get back in touch with me directly if you would like to discuss this matter further, or if there is anything else we can do to help in the future.
Best wishes,
James Coakley
Director
Goods in stock at a great price and…
Goods in stock at a great price and good good customer service!
15 de dezembro de 2025
Absolutely brilliant
Absolutely brilliant - fast, communicative, great product and price. Thank you.
15 de dezembro de 2025
Good experience
Bought a gorgeous pair of Gucci sunglasses. Authentic, well priced, fast delivery. Still going strong.
9 de junho de 2025
Prompt service and great prices
Prompt service and some of the best prices around for quality sunglasses.
1 de agosto de 2025
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