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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We placed two relatively large orders with Total Workwear for sports club branded clothing for two different organisations with different branding - and Total Workwear have been excellent from start... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My request for embroidery was not a large order, just 2 separate but different pieces, which is not always welcomed in terms of setting up the machine. However, I spoke to Amy on the phone initially a... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've used other online companies for the company work wear we use. Id received a voucher for a local business that had just set up nearby so I payed them a visit. I was approached by Adam , he... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de roupas e acessórios de segurança
  2. Loja de roupas de trabalho

Escrito pela empresa

UKs favourite choice for uniforms, workwear, safety boots and PPE. Best quality and price for embroidered and printed logos.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

104 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Uneek sweatshirt

Uneek sweatshirt nothing like the ones I already have (NOT from Total Workwear) Very thin, no fleecy lining. No indication of where it was manufactured. Very disappointing

7 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and Really Nice firm to deal with

We placed two relatively large orders with Total Workwear for sports club branded clothing for two different organisations with different branding - and Total Workwear have been excellent from start to finish. They have been really helpful throughout the process and have gone out of their way to be helpful and keep us fully informed. There was a slight mix up on the order (which was quite a complicated order to be fair to them) and this was rectified immediately without any fuss. We would 100% recommend Total Workwear for your branded clothing - they have been great to work with and the quality is excellent and the pricing was extremely competitive. We would not hesitate in placing our business with them again and would recommend them. Thank you so much.

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for your review Gavin - it was a pleasure to work alongside you to create the teamwear you required.

Avaliado com 1 de um total de 5 estrelas

Dont use them

We ordered 2 pairs of trousers from them on the 31 December 25, paid for overnight delivery. But we didn't get the trousers until the 13 Jan 26. It was only after we had questioned where the order was. (as nowhere on their website did it tell us trouser were out of stock), that we also were given a confirmation of our order until Friday 8 Jan 26, then we were promised the item would some the next day, but despite waiting in all day for the delivery. It wasn't until Friday (9 Jan 26) night. That we were finally told we would have to wait until the Monday (12 Jan 26), Finally at 4pm (12 Jan 26) the delivery appeared, Delivery driver offered no apology for late delivery (even as a courtesy).

Although Amy from Total Workwear did ask that I emailed her, and she would deal with the order. We still haven't heard anything more (despite emailing them several time (never any answer on phone). I will contact Trading Standards.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Hi Claire, Thank you for taking the time to leave a review. I cannot find an order placed under your name, and I'd like to look into this for you. Please could you email myself on sales@totalworkwear.co.uk with an order number. Kind Regards, Amy - Total Workwear

Update - Hi Claire, I have had a telephone chat with your partner and explained that the order was placed while we were closed over Christmas and New Year, and as such processed when we returned to work in the New Year. We were waiting on stock replenishment from the supplier to fulfil your order, but unfortunately due to the storm and snow the UK experienced, the couriers were adversely affected by up to 5 days, and this has impacted the timing of when you received your order. Please accept our apologies regarding the delay. As you can see from our previous reviews, there is never normally an issue, and we have excellent reviews both on here and on Google reviews.

Avaliado com 3 de um total de 5 estrelas

Check if it's in stock before purchase

Worst experience surprisingly as I purchased after reading reviews.
I bought 3 fleece last week on your website,
And paid extra for next-day delivery; however, it has now been over a week and I have ONLY received the order confirmation but

NO dispatch notification, tracking details, or estimated delivery date.
I have made multiple attempts to contact your company. Emails are failing to deliver, and telephone calls go unanswered. At present, I have no information regarding the status of my order or confirmation that it has even been dispatched.
This lack of communication is unacceptable and has caused significant concern as to whether my order will be fulfilled.
It will help if you treat this matter as urgent and provide Confirmation.

Has now been resolved. Thank you.

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for taking the time to leave a review. Please accept our apologies for the delay with your order. I know that we have already updated you on this by telephone as it was myself you spoke to on Monday morning but thought I would clarify the issues raised in my reply for clarity for Trust Pilot purposes.

Unfortunately you order was delayed due to unforeseen problems and delays with couriers as a result of the snow and storm that encapsulated the majority of the UK on the day and days after you placed your order. This is unfortunately out of our hands, and we tried our best to update everyone affected as soon as we realised which orders were being affected.

Regarding the next day delivery part of your comment, your order has been shipped using a next-day delivery service. As part of the check-out process on our website, we make it clear that this service is next day from the date it leaves our warehouse, not from the date you place your order. This service is the only delivery service we offer, and no extra money was charged to yourself.

Our customer service team work office hours on weekdays hence why your email on the Saturday morning did not receive a reply over the weekend and will also explain why you could not reach us by telephone. Our operating hours are clearly listed on both our website and Google.

I'd also like to gently point out that in your review you mention that "it has now been over a week". However the order was placed on Tuesday evening and this review was written on the Saturday morning.

I do understand that delays are frustrating and disappointing. I apologise for the delay you encountered due to the inclement weather and reassure you that both ourselves and our couriers did what we could to reduce the impact on our customers. Hopefully my reply clarifies all the points you raised, and if you have any further queries or questions, please do not hesitate to email me on the email below. Kind Regards , Amy - Total Workwear
sales@totalworkwear.co.uk

Avaliado com 5 de um total de 5 estrelas

My request for embroidery was not a…

My request for embroidery was not a large order, just 2 separate but different pieces, which is not always welcomed in terms of setting up the machine. However, I spoke to Amy on the phone initially and she couldn’t have been more helpful and welcoming. When I arrived on site, I met Adam who was so accommodating spending time to go through fonts, colours etc. I received samples via email. They were perfect, exactly as I had envisaged. Customer service means a lot to me and Total Workwear provided a valued personal and professional experience.

21 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent products at a great price

Excellent products at a great price. Brilliant service and excellent prompt delivery.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for the wonderful 5* review Sean!

Avaliado com 5 de um total de 5 estrelas

I ordered 2 pairs of trousers on the…

I ordered 2 pairs of trousers on the website. 3 days later they arrived. By email I received the invoice the same day. Everything was as I expected.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you so much for leaving a fabulous review Alan!

Avaliado com 5 de um total de 5 estrelas

Excellent product

Excellent product. Very good price and quick delivery. What more do you want.

18 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

What a great review, thank you Steve!

Avaliado com 5 de um total de 5 estrelas

Great service

Really speedy service to get our order out for us - great communication, particularly Adam. Thank you

17 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for taking the time to leave a 5* review Neville!

Avaliado com 5 de um total de 5 estrelas

Regatta Omicron III Fleece Jacket (Black)

The product that I wished to purchase was clearly identified on Total Workwear website and ordering was straightforward.

The order was promptly acknowledged and delivered within a few days.
The item was well packed and arrived undamaged .

8 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for much for taking the time to leave a fabulous review. We're glad you able to easily find the product you wanted!

Avaliado com 5 de um total de 5 estrelas

Can't fault

Can't fault. Best prices, great products and prices. Simple ordering process with good communication regarding the logo printing. Overall quick timing from point of order to delivery.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thanks for sucha great review Gavin - we appreciate that. We hope you're thrilled with your personalised workwear!

Avaliado com 5 de um total de 5 estrelas

The team is very flexible and…

The team is very flexible and accommodates all our requirements. The embroidery quality is excellent as well. Thanks to Adam and the sales team for your work.

19 de setembro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

What a wonderful review, thank you! We always try and give exceptional service, and sometimes this means being flexible enough to accomodate requests where we can. We're glad we could hlp you on this occasion!

Avaliado com 5 de um total de 5 estrelas

First time using this company

First time using this company. Ordered for my husband. Goods arrived quickly, well packed. Quality of order very good and value for money excellent. Will definitely use again.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Susie, thank you for leaving such a fabulous review. We hope your husband is enjoying his new workwear!

Avaliado com 5 de um total de 5 estrelas

Stocks ladies work trousers in 33" legs

Delighted to find a stockist of ladies work trousers in a decent leg length....33"!
Straightforward ordering with an accurate website. Delivered within a week. Heartily recommended.

8 de setembro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

What a brilliant review, thank you! We're so glad that you managed to find some longer length trousers (as a fellow longer legged female I know all too well how difficult this can be). Regards, Amy - Total Workwear

Avaliado com 5 de um total de 5 estrelas

No hassle purchase

No hassle purchase, quick delivery, as promised. Only small gripe, website is a bit confusing and temperamental, otherwise, excellent.

2 de setembro de 2025
Avaliação não solicitada
logotipo da Total Workwear

Resposta de Total Workwear

Thank you for your review Stanislav, we really appreciate feedback. If you wouldn't mind, please could you drop us a quick email to sales@totalworkwear.co.uk and let us know more about your issues with the website. Kind Regards, Amy - Total Workwear

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