You did not complete my order and you now are harassing me about original packaging. I did not anticipate your offering a product that you did not have. I was told that my charger was on the way.
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Veja o que dizem as avaliações
The bike for its budget is amazing definitely gets you around! Only issue is the battery life it dies withen in a hr or two fully charged, with pedal assist may last longer! I’m 299 pounds and it han... Ver mais
Excellent fit , was scared that it would not fit. I have done got burnt on another battery, but it fit like a glow excellent service.
I bought this eBike four years ago and it has been working great, except the battery went south this month. The typical life expectancy for this type of battery is 3-5 years. I contacted the service a... Ver mais
Detalhes da empresa
- Loja de Bicicleta
- também em
- Distribuidor de Bicicletas
- Loja de acessórios para bicicletas
- Loja de artigos esportivos
- Loja de artigos para esportes ao ar livre
Escrito pela empresa
TotGuard eBike, electric bikes for adults. From daily commuting to off-road adventures, TotGuard sells a wide range of electric bikes to bring you more outdoor riding fun.
Informações de contato
Office Unit No.3, 13/F of Grand City Plaza, No.1-17 Sai Lau Kok Road, Tsuen Wan, New Territories, 999077, Hong Kong, Hong Kong
- service@totguardebike.com
- totguardebike.com
3,7
Bom
43 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 25% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
You did not complete my order and you…
You did not complete my order and you now are harassing me about original packaging. I did not anticipate your offering a product that you did not have. I was told that my charger was on the way.
1 de setembro de 2026
Excellent fit
Excellent fit , was scared that it would not fit. I have done got burnt on another battery, but it fit like a glow excellent service.
13 de agosto de 2026
Tire is great
Tire is great, part on the wire in the rim on the tire was bent from shipping. It was sent in a bag so maybe that was how it got bent, maybe a box for shipping would help avoid the product from being bent.
29 de julho de 2026
It preform will the fit was a little…
It preform will the fit was a little lose but it does get locked in place with a key so for now it won't be an issue but it get the job done
28 de julho de 2026
The bike for its budget is amazing…
The bike for its budget is amazing definitely gets you around! Only issue is the battery life it dies withen in a hr or two fully charged, with pedal assist may last longer! I’m 299 pounds and it handles well I have not crashed the fastest I went was 22 miles, besides that no doubt about it it’s a good bike it could be better but for it’s budget it’s an amazing bike!
22 de julho de 2026
Bikes are great
Bikes are great. Very easy to finish assembly, took less then half hour to complete. Only downside is the seat isn't very comfortable.
7 de julho de 2026
New Battery Replacement after 4 years
I bought this eBike four years ago and it has been working great, except the battery went south this month. The typical life expectancy for this type of battery is 3-5 years. I contacted the service and they were able to quickly identify a replacement. I bought the replacement and so far it has been working great.
22 de junho de 2026
Very good service.
11 de junho de 2026
Fast Shipping
Fast Shipping, bike works good, was easy to put together, only used couple times, sofar like it alot
23 de maio de 2026
Great prices and fast delivery.
27 de maio de 2026
They sent me the wrong speed control
They sent me the wrong speed control. I have been trying to get them to accept a return, but it’s been over a week since I sent them the email and no response.
1 de maio de 2026
Sent me the wrong fenders
Sent me the wrong fenders. They were supposed to be for the 3-in fat tires with the fender sent was for the 1-in tires.
21 de abril de 2026
Start putting the product in the package
8 de março de 2026
Buenos Precios Buen Servicio Calidad y…
Buenos Precios Buen Servicio Calidad y Variedad
19 de fevereiro de 2026
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