Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on.... Ver mais
A empresa respondeu
I'm a new customer at Tower Loans and Ms. Carol is my go to agent. She always goes above and beyond her call of duty. She is especially kind and has a nice smile for me. So I'm giving this Tower Loan... Ver mais
A empresa respondeu
Great customer care team. Quick turn around time in which you receive money in hand. Almost instant!
A empresa respondeu
Detalhes da empresa
- Agência de empréstimos
- Financiamento e Empréstimo de Carros
- Instituição Financeira
- Credor fiduciário
- Serviço financeiro não-bancário
Sobre Tower Loan - Phenix City
Escrito pela empresa
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Informações de contato
1703 14Th Street, 36867, Phenix City, AL, Estados Unidos
- 334-664-9330
4,4
Excelente
21 avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Tower Loan - Phenix City
We are grateful for your kind words about our staff and quick service, LaShawn.
Excellent service
28 de março de 2026
Resposta da Tower Loan - Phenix City
We are so glad we could assist you; we appreciate your positive feedback and your time.
Resposta da Tower Loan - Phenix City
We are thrilled to hear you find Tower Loan reliable, dependable and trustworthy. Your feedback means everything to us.
Everyone was helpful & was treated great
Everyone was helpful & was treated great
4 de fevereiro de 2026
Resposta da Tower Loan - Phenix City
We are elated to hear everyone was helpful and you were treated great. We appreciate your positive feedback.
Great customer care team
Great customer care team. Quick turn around time in which you receive money in hand. Almost instant!
7 de fevereiro de 2026
Resposta da Tower Loan - Phenix City
Thank you immensely for highlighting our customer care team and quick service. We appreciate your positive experience with Tower Loan.
They harass you
They harass you, your relatives etc. Constantly leave threatening letters on your house saying they will sue and garnish you but never do. They violate the Fair Debt Collection practices act. Am currently seeking
an attorney to file harassment charges and filing a complaint with the Federal trade commission
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Tower Loan - Phenix City
Thank you for your wonderful feedback! We are delighted Miss Carol provided you with excellent service at Tower Loan.
The gentleman that worked my loan…
The gentleman that worked my loan request was awesome and very helpful.
21 de novembro de 2025
Resposta da Tower Loan - Phenix City
Thank you immensely for your kind words about our team member. We appreciate your positive feedback about your loan experience.
Getting a loan is stressful enough…
Getting a loan is stressful enough without any added hassle. I appreciate Bryce for making me feel comfortable while applying for the loan. His energy was great over the phone and in person. Carol was very nice also. The economy is so bad right now and the working class is feeling it the most. In this case I appreciate Tower loan as a helpful resource.
27 de agosto de 2025
Resposta da Tower Loan - Phenix City
We're happy to hear that you felt comfortable during the loan application process. We appreciate you recognizing our team's helpfulness and positive energy. It means a lot to us that we could be a resource for you during these challenging economic times.
I'm a new customer at Tower Loans and…
I'm a new customer at Tower Loans and Ms. Carol is my go to agent. She always goes above and beyond her call of duty. She is especially kind and has a nice smile for me. So I'm giving this Tower Loan agent her flowers cause she deserves them🌻🌼🌼🌷🪻🪻⚘️🌱🪻🌷🌷🪻🪻🌼🌼🌼🌼🌻thanks Ms.Carol for all you do.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Tower Loan - Phenix City
Thank you for sharing your positive experience with Tower Loan. It's wonderful to hear that Ms. Carol has made such a positive impact with her exceptional service. We appreciate your kind words and look forward to continuing to serve you.
Carol in the Phenix City, Alabama office is the BEST!
Every few months I recieve an unsolicited loan check in the mail from Tower Loan. If I CHOSE I can deposit it directly into my bank, at which time it becomes a loan, which I make monthly payments on. Usually, it is relatively short term, ten months or so, so although the interest might be a bit better off than what I might pay for a personal loan at my bank or credit union, the fact that it is a relatively short term loan, overall, I don't have to pay back an excessive amount lot of extra money. I have had three loans from Tower and I have found the process to be extremely easy. The staff in the Phenix City, Alabama have been pleasant, courteous, and very helpful. They are attentive to my needs. From time to time I have been asked if I need additional funds, but they are never pushy about it. "We are here if you need it." Everyone there is pleasant, but I especially like Carol.
13 de agosto de 2025
Resposta da Tower Loan - Phenix City
Thank you for sharing your positive experience with Tower Loan. It's great to hear that the process has been easy and that the staff, especially in Phenix City, Alabama, have been courteous and helpful. Your feedback about the loan terms and the service provided is valuable. We appreciate your trust and look forward to continuing to meet your financial needs.
Resposta da Tower Loan - Phenix City
Thank you for your positive feedback! We're pleased to hear you had a great experience with our service. Your satisfaction is important to us, and we look forward to serving you again.
Resposta da Tower Loan - Phenix City
We're glad to hear that you found our team to be friendly and respectful. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
How they approved me so quickly and I…
How they approved me so quickly and I got what I wanted the staff was very professional and they helped me out a lot
29 de maio de 2025
Resposta da Tower Loan - Phenix City
We're glad to hear that you had a positive experience with our quick approval process and professional staff. Your satisfaction is our top priority. Thank you for your feedback!
Super friendly staff !!
16 de maio de 2025
Resposta da Tower Loan - Phenix City
We're glad to hear that you found our staff to be super friendly! Providing excellent customer service is a top priority for us. Thank you for the 5-star review!
They help me clear up a debt and have…
They help me clear up a debt and have one bill now
Thank you
7 de maio de 2025
Resposta da Tower Loan - Phenix City
We're glad to hear that we could assist in consolidating your debt into one manageable bill. Your positive feedback is greatly appreciated. Thank you for choosing our services.
The transaction was quick
The transaction was quick, easy, and above all the experience with Tower Loan was respectful
5 de abril de 2025
Resposta da Tower Loan - Phenix City
Thank you for the positive feedback! We're glad to hear that your transaction with Tower Loan was quick, easy, and respectful. We strive to provide the best service to our customers. Your satisfaction is our priority.
Resposta da Tower Loan - Phenix City
We're glad to hear that you had a great experience with our customer service. Your positive feedback is much appreciated. Thank you for taking the time to share your experience!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.