Toyotapartsnow Avaliações 

36
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Part as advertised, delivered as promised. Nothing, and I do mean nothing is better than those two things. Pay for what you need, get what you paid for as promised. FIVE STARS

Avaliado com 5 de um total de 5 estrelas

Quick shipping and plenty of emails on order status. I really don't understand how the parts move through the system. A Toyota Dealer 11 miles away has online ordering and I was going to pick up the... Ver mais

Avaliado com 1 de um total de 5 estrelas

The part did not come with the appropriate screw and claps. Can't be installed without those componets.

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great prices! Able to find what I'm looking for and verify it's the right part. Definitely recommend for others.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

36 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 87% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(36)

31 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Part as advertised

Part as advertised, delivered as promised.

Nothing, and I do mean nothing is better than those two things.

Pay for what you need, get what you paid for as promised.

FIVE STARS

19 de junho de 2026
Avaliado com 1 de um total de 5 estrelas

The part did not come with the…

The part did not come with the appropriate screw and claps. Can't be installed without those componets.

19 de junho de 2026
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

Hi Eleanor,

Thank you for your feedback. We understand your concern regarding the screws and clips. In many cases, hardware and related components are sold separately by the manufacturer and are not included with the primary part.

We appreciate your feedback and apologize for any inconvenience this may have caused.

Avaliado com 4 de um total de 5 estrelas

Great prices

Great prices! Able to find what I'm looking for and verify it's the right part. Definitely recommend for others.

30 de maio de 2026
Avaliado com 1 de um total de 5 estrelas

Wrong part sent, but refunded after much back and forth..

I ordered a brake component that had the ABS control module that I needed for my Prius. The listing on Toyotapartsnow's site said that this particular part contained that module. The $725 part arrived in a timely fashion. My Mechanic and I took it out of the box, and it was very obvious that this module was not contained in the part we ordered, despite the fact that they said it was there. Trusting that this part that was obviously not the right one had only been out of the box for about 10 minutes, and never near the car or connected to anything, we initiated the return process. We provided 9 pictures of the item along with a screenshot of the listing that said that the said it contained the ABS Control Module, We even took pictures of the packaging. Trusting that Toyotapartsnow was a reputable company and would honor their obligation to their customer we immediately ordered what we hoped was the proper part assuming that this pristine and unused part would be refunded. That is what a reputable business does. This time the part was over $750. We received a response from Toyotapartsnow saying that they could not refund my money because there was an electrical component to this part, and anything with any electrical component can not be returned. Had I installed it in the car, I could see the reasoning behind this, but from the pictures I sent to them it should have been obvious that it was never installed. Based on their inaccurate listing, I ordered the wrong part, and I assumed they would make it right.

UPDATE; After a lot of back and forth, they agreed to refund my money. All it cost me was the return postage. If I need another OEM part, I would consider getting it from them because of their fast shipping and good prices,

26 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If you are not from us

If you are not from us, don`t buy any part from this company. You will pay the Shipping & Handling twice.

31 de março de 2026
Avaliação não solicitada
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

Thank you for your feedback.
We apologize for the confusion but please allow us a chance to clarify:
We do charge shipping and handling, but local customs will assess taxes before allowing the item to enter your country. Please be aware that customers are responsible for all customs fees, including duties, taxes, brokerage fees, and any other applicable charges.
Thank you for your understanding.

For more information regarding our sales policy, please visit: www.toyotapartsnow.com/service/toyota-sales-policy

Avaliado com 1 de um total de 5 estrelas

Sent me wrong part

Sent me wrong part. Making me pay for shipping until proven that nothing is wrong with product that they sent incorrectly. My wipers came in mangled and damaged. Even the UPS wrote on box they delivered with box torn. Rather spend the extra buck and go to dealer. Wish I could post pictures here.

25 de março de 2026
Avaliação não solicitada
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!

Avaliado com 1 de um total de 5 estrelas

run away

They don't back their products won't even do simple exchanges

13 de março de 2026
Avaliação não solicitada
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

Thank you for your feedback.

We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.

Edit:
It has been a few days since we requested more information, while we respect your schedule and time, please provide order information so we may investigate and assist you further.

Avaliado com 1 de um total de 5 estrelas

Parts packed in UPS shipping label envelopes with no parts #'s?

I received an order in which 2 items were not in Genuine OEM packaging. They were sealed in clear UPS label packs. Apparently they can't afford there own so they just 'borrow' them from another company? One of the UPS packs clearly had Toyota OEM parts, however the second packet was a folded up gasket, unmarked and no way to confirm part # nor that it was even a Genuine OEM part. I contacted them by phone and email, sent photos, and got absolutely no where with them. I was told my photos of the folded up gasket in the UPS label mailer was identified as the correct part I ordered. How amazing is that? Folded up & no part number on it! If I wanted to return it I would have to pay postage and restock fee and if it doesn't have a part number on it, then no refund. Who does business like that, thinks it's ok and thinks they can stay in business? My last order from them.

10 de março de 2026
Avaliação não solicitada
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

Thank you for your feedback.
We understand that receiving an item in anything less than expected condition can be frustrating, and we're genuinely sorry that your purchase didn't meet your expectations.
We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may assist you further.

Avaliado com 1 de um total de 5 estrelas

Order # TY24103071

Order # TY24103071. Ordered a seat belt for a 2006 Toyota Corolla driver side. They sent me the wrong one. Refused to replace with correct one or refund. Their fault they sent the incorrect part. Never again! A nearly $300 part I'll have to try to make work or resell unfortunately. Several phone calls, claim denied, told me they would re-review the claim, never heard back. So I'm stuck with the wrong part. Lots of review sites gonna hear about this company.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Toyotapartsnow

Resposta da Toyotapartsnow

Thank you for your feedback.

We’ve reviewed your order and confirmed that a VIN was not used during the part selection process. No year, make, model, and trim information was found on the order information either. We recommend using the VIN the most accurate fitment at the time of ordering to confirm compatibility, as we cannot determine what parts are needed to fix the specific issues of your vehicle, we apologize for the inconvenience.

We appreciate your understanding and encourage the use of VIN verification for future orders to help ensure exact fitment.

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