I placed my order online and it was dispatched the next day and then I received it via Royal Mail the day after. Absolutely great service. Would highly recommend. Thank you.
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Veja o que dizem as avaliações
After seven days without receiving any shipping confirmation, I wanted to track my order. To do so, I first had to download a rather sketchy app to my phone. Then I was required to create an acco... Ver mais
Although the product arrived in sealed packaging, there were dirty black marks across more than one of the panels on the star shaped fidget spinner. It doesn't look new at all and I would have returne... Ver mais
My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP,... Ver mais
Detalhes da empresa
Escrito pela empresa
Online Toy Shop - shop for quality kids toys and games, shop now for quality toys. Excellent customer service.
Informações de contato
66 Gracechurch Shopping Centre The Parade, Sutton Coldfield , B72 1PD, Birmingham, Reino Unido
- 01217691501
- adeel@toys4you.co.uk
- toys4you.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Did not receive the full order.
Great website
I was easy to find what I was looking for and the delivery was quick.
Best Toys Store In UK
We purchased the Lego set and very pleased with it! Excellent quality and attention to detail. My son loves playing with it.
Best toy shop with variety of…
Best toy shop with variety of collections that you may find in this place be it for you son or daughter its affordable one and really worth quality of price that you are going to invest here to buy gift for your family kids or need to give it as a birthday gift to your most reliable friends kids or for family friends kids 👍
Thank you Toys4you for my best experience buying gifts from you 😊

Resposta da Toys4you
Pleased with the products but no free gift
Pleased with the products but did not receive a free gift as alluded to in email when spending £20.
Damaged item- no replacement
Placed an order of 2 identical items. One item came perfect, whilst the second one was completely damaged with marks all over. Contacted customer service with images and they informed me that quality assurance said the item was all good before despatch so the item must of gotten damaged in transit of “afterwards”. Not quite sure if that was them suggesting I damaged the item myself as I did not ask for a refund but instead for the replacement to be shipped as soon as possible so both of my children could get it in time for Christmas. The only suggestion customer service made is to send me a label for me to ship the item back after which a refund will be provided. This is the few days now leading up to Christmas, so finding an identical replacement is going to be almost impossible.
Pretty disappointed with the customer service of a toy store and the lack of responsibility taken. Furthermore even if the item was damaged during transit, it’s a plush toy which came in absolutely no additional packaging, apart from a plastic parcel bag that delivery label was stuck on, so not much care was taken to package it up appropriately before despatch. Wouldn’t recommend and wouldn’t purchase again from this company if this is how they resolve customers receiving damaged items.

Resposta da Toys4you
Quick delivery
Slower shipping, bit pricey, but great product and service
My purchase was sent to me by the vendor very quickly (although it then took Royal Mail 4 working days to get it to me) and I’m very happy with the product. Purchase price was a quite a bit above RRP, but it was an in-demand product so I think that’s perfectly fair. Overall, would definitely recommend.
Value for money.
Wanted this gift for my grandson. It was the cheapest I could find for him. The turtle was perfect for him. It actually did what it said on the box. I will definitely purchase more toys for my grandchildren from this company over the Christmas period.
First Choice 4 Toys
Easy to follow instructions, prompt service and value for money products.
All good very fast
Great service and speedy😀
Thankyou for getting my step sons stuff…
Thankyou for getting my step sons stuff sent out promptly
Much appreciated
It was quick and easy
10 out 10 made my granddaughter very…
10 out 10 made my granddaughter very happy kept me informed how my order was processed n came within 4 days of ordering thankyou xxx
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