Device doesn’t last long. Stops charging then has bulging battery. Despite having annual subscription they say they don’t have a record of the device and won’t support replacing it. What was I payi... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Seit März 2023 nutze ich Trackipet für meine Hundelady, die gerne mal alleine Ausflüge macht. Der Tracker lokalsiert zuverlässig meine Hündin bis auf 2 m genau. Die Handhabung einschließlich der App i... Ver mais
Tipologia di tracciamento pessima in zone di montagna non funziona quasi mai la batteria dura poche ore sotto gli alberi gps non funziona. Localizzazione lentissima e approssimativa senza segnale di r... Ver mais
No accurate, way off, often it shows that my dog is between 500 meter or 5 km away from me although she is right beside me. Realtime tracking only works sometimes homerange way too big, we live next t... Ver mais
Detalhes da empresa
Escrito pela empresa
Introducing Trackipet, the community-driven mobile app and tracking device. The free app is available to everyone from pet owners and their neighbours to local pet stores who can be mobilised to join the search should the unthinkable happen and you lose your pet. Adding the Trackipet device gives you total peace of mind with 24/7 pinpoint location accuracy. When pets go missing, seconds count and that's why Trackipet's community-driven mission can make all the difference. Trackipet.com
Informações de contato
680 Central Avenue, 11516, New York, Estados Unidos
- +44 7700 175 888
- support@trackipet.com
- trackipet.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No accurate
No accurate, way off, often it shows that my dog is between 500 meter or 5 km away from me although she is right beside me. Realtime tracking only works sometimes homerange way too big, we live next to a highway and range minimum is 150 meters. Price to expencive regarding to quality af accuracy.
They do not honour their guarantee
I bought the tracking device almost a year ago through B&Q online from a reseller called Fonua UK. Its been working for this entire duration until this morning when I put it on charge. It got so hot I couldn't even hold it and then it went dead. It smelled like something inside had burned. I contacted their online support and they said they can't replace it because I didn't buy it through eBay or Amazon even though it has a lifetime guarantee.
DO NOT BUY!
Just a warning to pet owners looking to make sure their pets never get lost. DO NOT BUY THIS device!
Unfortunately, the time we needed to use the device the most, its accuracy was not accurate and spent hours looking for our cat. From sending a beep command to live tracking. This device did not work during the most needed time!
When contacting support, all they were advising was to cancel our subscription fee and receive a 1 month refund.
Another suggestion form them was to turn the device off and back on again (the device isnt working as we cant find it). Support is brain dead and uninterested.
If you don't want to lose your dog, abandon Trackipet
Pessimo dispositivo, non rileva la posizione del cane e spesso non si connette,la batteria dura due giorni al massimo anche se regolata al risparmio. Facile perdere il proprio cane se ci si affida a trackipet
Bad device, it does not detect the position of the dog and often does not connect, the battery lasts two days at most even if adjusted to the savings. It's easy to lose your dog if you rely on trackipet
Not good
Sadly this device doesn't work, the tracker kept saying my Dogs had run away, even when they are inside!
I bought 3 for my 3 dogs!!
The geofence is way too big for most residents and can't be smaller!
Battery barely last 2 days, it was very easy to set up and the subscription is a decent price, tho with how bad the system works it should be free or way cheaper!!
I wouldn't recommended this product for anyone!
Only made me more nervous since it kept saying my Dogs had run away!
I hope i can get the subscription price back since i barely used it for only 3 days, i'm returning the trackers today (bought them from another company in Denmark (zooplus))
I tried contacting costumer service but haven't gotten a response yet!
All in all 1/10 only because it was very easy to set up and the subscription would be an okay price!
Tl;dr
Battery barely last 2 days.
Kept saying dogs ran away.
Haven't heard from costumer service.
Easy set up.
Decent subscription price.
Not accurate gps.
Too big geofence.
Waste of money
Wouldn't waste your money on this tracker. Battery is rubbish. Location is inaccurate. We drove 30miles and did a 5mile walk with the tracker on my dog. It said he was next door but one.
Not fit for purpose.
Tracker völlig überteuert.
Tracker völlig überteuert.
9,90$ im MONAT!
Eine reine Daten SIM kostet bei diversen renomierten Anbietern 9,90€ auf 10! Jahre!
Doesnt work to put it bluntly
The tracker struggled to connect at all, if my dog was actually lost I would never be able to find him again because the tracker would just never be on! You also only get 20 “tracks” a da, but the worst thing is their support number COSTS to call!!!! How outrageous. Terrible company and terrible product. On top of all this, my bank called me after I bought the subscription because they thought it was a scam, guess they’ve had issues with this company before!
Make sure you secure it tightly to your dog's collar or harness
Today I noticed the trackipet had fallen off my dogs harness. Only had it a couple of months. So not impressed. Tried to cancel subscription via banking app but it didn't appear on there. Tried to cancel via trackipet app, was unable to. Finally found a 'cancel' button. I will only know whether this has worked, when the next payment is due.

Resposta da Trackipet
Tracker company needs a geography lesson
Tracker malfunctioning - it happens, they agree to a replacement as it's technically 'lost' and you get 1 free replacement per subscription. Gave all my details of my address here in the EU country of Lithuania, waited the 2 weeks promised and heard nothing. Contacted out of my own steam to be told by some clown that his company didn't ship to my country as it's not EU (both he and his supervisor said this) and that it's tough essentially

Resposta da Trackipet
Device never works- Will not connect
Device never works- often, will not connect, fails often to update pets location. Keeps turning off, Battery does not last long enough. Difficult for most of my family to use. Provides little to no confidence it would help find my pet if needed.

Resposta da Trackipet
Awful device
Awful device. Battery not lasting half a day. Customer support is slow and fails to actually resolve issues.

Resposta da Trackipet
Trackipet toller Tracker
Seit März 2023 nutze ich Trackipet für meine Hundelady, die gerne mal alleine Ausflüge macht. Der Tracker lokalsiert zuverlässig meine Hündin bis auf 2 m genau. Die Handhabung einschließlich der App ist kinderleicht und selbsterklärend. Hatte kürzlich einen Chatkontakt mit dem Kundendienst/Support von Trackipet, da die Halsbandhalterung gebrochen war; die Dame war sehr zuvorkommend, hilfsbereit und nett. Mir wurde umgehend ein kostenloser Ersatz zugesichert. Traumhafter Service und supertoller Tracker. Sehr zu empfehlen. Danke an das komplette Team von Trackipet.
My dog hatch was lost and i was able to…
My dog hatch was lost and i was able to track it very far away from my home.
So thanks Trackipet!

Resposta da Trackipet
A Must-Have Product / App for Pet Owners
Trackipet stands out not only for its community engagement and cutting-edge tracking technology but also for the peace of mind it brings. The small and lightweight design of the tracker ensures that your pup experiences no discomfort, a notable improvement over larger and bulkier alternatives I've tried in the past.

Resposta da Trackipet
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







