Trackipet Avaliações 

35
O TrustScore é 2.5 de um total de 5

2,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Device doesn’t last long. Stops charging then has bulging battery. Despite having annual subscription they say they don’t have a record of the device and won’t support replacing it. What was I payi... Ver mais

Avaliado com 5 de um total de 5 estrelas

Seit März 2023 nutze ich Trackipet für meine Hundelady, die gerne mal alleine Ausflüge macht. Der Tracker lokalsiert zuverlässig meine Hündin bis auf 2 m genau. Die Handhabung einschließlich der App i... Ver mais

Avaliado com 1 de um total de 5 estrelas

Tipologia di tracciamento pessima in zone di montagna non funziona quasi mai la batteria dura poche ore sotto gli alberi gps non funziona. Localizzazione lentissima e approssimativa senza segnale di r... Ver mais

Avaliado com 2 de um total de 5 estrelas

No accurate, way off, often it shows that my dog is between 500 meter or 5 km away from me although she is right beside me. Realtime tracking only works sometimes homerange way too big, we live next t... Ver mais

Detalhes da empresa

  1. Organização Protetora dos Animais

Escrito pela empresa

Introducing Trackipet, the community-driven mobile app and tracking device. The free app is available to everyone from pet owners and their neighbours to local pet stores who can be mobilised to join the search should the unthinkable happen and you lose your pet. Adding the Trackipet device gives you total peace of mind with 24/7 pinpoint location accuracy. When pets go missing, seconds count and that's why Trackipet's community-driven mission can make all the difference. Trackipet.com


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,7

Todas as avaliações

(35)

16 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

No accurate

No accurate, way off, often it shows that my dog is between 500 meter or 5 km away from me although she is right beside me. Realtime tracking only works sometimes homerange way too big, we live next to a highway and range minimum is 150 meters. Price to expencive regarding to quality af accuracy.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They do not honour their guarantee

I bought the tracking device almost a year ago through B&Q online from a reseller called Fonua UK. Its been working for this entire duration until this morning when I put it on charge. It got so hot I couldn't even hold it and then it went dead. It smelled like something inside had burned. I contacted their online support and they said they can't replace it because I didn't buy it through eBay or Amazon even though it has a lifetime guarantee.

13 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY!

Just a warning to pet owners looking to make sure their pets never get lost. DO NOT BUY THIS device!

Unfortunately, the time we needed to use the device the most, its accuracy was not accurate and spent hours looking for our cat. From sending a beep command to live tracking. This device did not work during the most needed time!

When contacting support, all they were advising was to cancel our subscription fee and receive a 1 month refund.

Another suggestion form them was to turn the device off and back on again (the device isnt working as we cant find it). Support is brain dead and uninterested.

12 de abril de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If you don't want to lose your dog, abandon Trackipet

Pessimo dispositivo, non rileva la posizione del cane e spesso non si connette,la batteria dura due giorni al massimo anche se regolata al risparmio. Facile perdere il proprio cane se ci si affida a trackipet

Bad device, it does not detect the position of the dog and often does not connect, the battery lasts two days at most even if adjusted to the savings. It's easy to lose your dog if you rely on trackipet

10 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not good

Sadly this device doesn't work, the tracker kept saying my Dogs had run away, even when they are inside!
I bought 3 for my 3 dogs!!
The geofence is way too big for most residents and can't be smaller!
Battery barely last 2 days, it was very easy to set up and the subscription is a decent price, tho with how bad the system works it should be free or way cheaper!!
I wouldn't recommended this product for anyone!

Only made me more nervous since it kept saying my Dogs had run away!
I hope i can get the subscription price back since i barely used it for only 3 days, i'm returning the trackers today (bought them from another company in Denmark (zooplus))
I tried contacting costumer service but haven't gotten a response yet!
All in all 1/10 only because it was very easy to set up and the subscription would be an okay price!

Tl;dr
Battery barely last 2 days.
Kept saying dogs ran away.
Haven't heard from costumer service.
Easy set up.
Decent subscription price.
Not accurate gps.
Too big geofence.

5 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Waste of money

Wouldn't waste your money on this tracker. Battery is rubbish. Location is inaccurate. We drove 30miles and did a 5mile walk with the tracker on my dog. It said he was next door but one.
Not fit for purpose.

10 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Doesnt work to put it bluntly

The tracker struggled to connect at all, if my dog was actually lost I would never be able to find him again because the tracker would just never be on! You also only get 20 “tracks” a da, but the worst thing is their support number COSTS to call!!!! How outrageous. Terrible company and terrible product. On top of all this, my bank called me after I bought the subscription because they thought it was a scam, guess they’ve had issues with this company before!

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Make sure you secure it tightly to your dog's collar or harness

Today I noticed the trackipet had fallen off my dogs harness. Only had it a couple of months. So not impressed. Tried to cancel subscription via banking app but it didn't appear on there. Tried to cancel via trackipet app, was unable to. Finally found a 'cancel' button. I will only know whether this has worked, when the next payment is due.

30 de julho de 2024
Avaliação não solicitada
logotipo da Trackipet

Resposta da Trackipet

We regret to hear that the device was lost - in the newer version we have added a silicon-based attachment that lasts much longer. We will be happy to help you with getting an updated version. If you would like to continue the subscription, please contact trakipet_internal_support@trackimo.com

Avaliado com 1 de um total de 5 estrelas

Tracker company needs a geography lesson

Tracker malfunctioning - it happens, they agree to a replacement as it's technically 'lost' and you get 1 free replacement per subscription. Gave all my details of my address here in the EU country of Lithuania, waited the 2 weeks promised and heard nothing. Contacted out of my own steam to be told by some clown that his company didn't ship to my country as it's not EU (both he and his supervisor said this) and that it's tough essentially

26 de julho de 2024
Avaliação não solicitada
logotipo da Trackipet

Resposta da Trackipet

This experience you had sounds strange - could you please email trakipet_internal_support@trackimo.com with the details of your original purchase and we will do our best to help.

Avaliado com 1 de um total de 5 estrelas

Device never works- Will not connect

Device never works- often, will not connect, fails often to update pets location. Keeps turning off, Battery does not last long enough. Difficult for most of my family to use. Provides little to no confidence it would help find my pet if needed.

9 de julho de 2024
Avaliação não solicitada
logotipo da Trackipet

Resposta da Trackipet

We are sorry to hear about this - it seems like a rare case of a hardware malfunction, but can also be caused by cellular network conditions. If you can please email support@trackipet.com this will be taken case of ASAP.

Avaliado com 1 de um total de 5 estrelas

Awful device

Awful device. Battery not lasting half a day. Customer support is slow and fails to actually resolve issues.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da Trackipet

Resposta da Trackipet

Hi there - very sorry that the device fell below expectations. Please let us have the opportunity to make things right. If you have not received an efficient solution from the support helpdesk, please email your device details to trakipet_internal_support@trackimo.com and it will be taken care of.

Avaliado com 5 de um total de 5 estrelas

Trackipet toller Tracker

Seit März 2023 nutze ich Trackipet für meine Hundelady, die gerne mal alleine Ausflüge macht. Der Tracker lokalsiert zuverlässig meine Hündin bis auf 2 m genau. Die Handhabung einschließlich der App ist kinderleicht und selbsterklärend. Hatte kürzlich einen Chatkontakt mit dem Kundendienst/Support von Trackipet, da die Halsbandhalterung gebrochen war; die Dame war sehr zuvorkommend, hilfsbereit und nett. Mir wurde umgehend ein kostenloser Ersatz zugesichert. Traumhafter Service und supertoller Tracker. Sehr zu empfehlen. Danke an das komplette Team von Trackipet.

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Must-Have Product / App for Pet Owners

Trackipet stands out not only for its community engagement and cutting-edge tracking technology but also for the peace of mind it brings. The small and lightweight design of the tracker ensures that your pup experiences no discomfort, a notable improvement over larger and bulkier alternatives I've tried in the past.

19 de dezembro de 2023
Avaliação não solicitada
logotipo da Trackipet

Resposta da Trackipet

Thanks for this review and hope that you and your dog make the best use of this!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais