5* Customer experience, you’re anything but a number. Sue made our holiday exactly as we wanted and made sure everything was all set and understood before we left, and checked in after we returned.... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sue and the team made our honeymoon so so special, we literally cannot thank them enough, its was the perfect balance of safari, the giraffe manor and then the beach! Kenya is such a special place, th... Ver mais
A empresa respondeu
Sue is absolutely incredible! All the stress of research and booking a holiday etc is taken away and she sorts everything for you. We had a seamless holiday in South Africa and she went out of her way... Ver mais
A empresa respondeu
Sue’s input and responsiveness really made our “once-in-a-lifetime” family safari during Christmas week 2024. We had a superb visit in terms of the excellence of the location (Madikwe,SA), lodge (Tau... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Tracks safaris are passionate about Africa. Our website is your introduction to Africa – illustrating the destinations we offer and the services we provide – browse through the pages and then contact us to create your perfect travel experience or to find out more about our ‘off the peg’ safaris – all offering truly breathtaking scenery, superbly appointed accommodation, experienced guides and wonderful wildlife viewing. Whether you are looking for a lodge safari, a tented safari, a self drive safari, a mobile safari, a walking safari, a flying safari, or a safari for the whole family, let us give you some ideas and inspiration. If you love photography and would like to improve your wildlife and landscape photographic skills - Africa is the perfect destination to do this. We have , photographic safaris, all over Africa - just give us a ring. We can arrange wedding safaris, honeymoon safaris, small group safaris, tailor-made safaris, specialist safaris for those interested in birds or specific mammals such as lion or wild dog – in fact we can arrange just about any safari just for you. Combine your safari with a few days on the beach – treat yourself to a pampering break or some diving and snorkelling in crystal waters on the Kenya Coast, Zanzibar, South Africa or Mozambique – the perfect antidote to follow your African adventure! If you interested in conservation have a look at our Conservation experiences. Combine a traditional safari whilst experiencing the thrill of participating in leopard conservation in South Africa, lion and rhino conservation in Kenya. Alternatively, work on a voluntary basis with cheetahs in Namibia. Whatever you are looking for we aim to bring you an authentic, unforgettable safari experience. Going on safari on your own? We can track down the best safaris for you with no single supplement! Or take a look at our 'Ladies Only Tracks' offering the chance to safari in Kenya, Tanzania and India with a small group of ladies also interested in wildlife and birds.
Informações de contato
The Stables, Egan House, 5 Lower Vexford, Somerset, TA4 3QJ, Taunton, Reino Unido
- +441984 667420
- sue@trackssafaris.co.uk
- trackssafaris.co.uk
Gorilla and chimp trekking safari by Trackssafaris
We have just come back from a tailormade holiday put together for us by Trackssafaris. We wanted a wildlife experience tracking gorilla and chimp but also taking in other wildlife and birds. The itinerary had to change due to Foreign Office advice against areas in Uganda. Sue (at Trackssafaris) was able to make changes without causing any problems and it did not affect our holiday. We can recommend the company without any qualms at all. Professional, friendly and always available. Thank you.
26 de fevereiro de 2024
Resposta da trackssafaris.co.uk
Dear Derek and Catherine,
Thank you for booking your holiday to Uganda with Tracks Safaris and travelling to the country at a difficult time.
Once you had made the decision to travel, we pulled out all the stops to ensure that your holiday ran smoothly and you saw what you wanted to see, but avoided areas which the FCO advised against travelling to.
i am so pleased that you had a great safari despite all the challenges, and we look forward to assisting you again in the future!
With best wishes,
Sue Preater
Tracks Safaris
Personal touch and attention to detail
When we decided that we wanted to celebrate our golden wedding anniversary on safari in Tanzania we automatically turned to Sue at Tracks as we had used her before. She knows the best accommodation, the best areas and the best tour organisers. She put a superb safari together for us at the price range we requested . What puts her above everyone else is her attention to detail and her personal touch to ensure that everything runs smoothly. Highly recommended.
12 de fevereiro de 2024
Resposta da trackssafaris.co.uk
Dear Jill and John,
Many thanks for your kind review and we are really pleased you contacted us again to arrange your safari to Tanzania for your Golden Wedding anniversary :)
It is always a pleasure to help, and our aim is to offer a truly personal service to all our guests with attention to all the little details which 'make' a holiday really really outstanding.
We look forward to assisting you with your next safari to Africa, India or Sri Lanka in the not too distant future!
With best wishes,
Sue Preater
Tracks Safaris
Highly recommend
Extremely helpful & knowledgeable during the planning stage and also when we had to change our itinerary at short notice (whilst travelling to our destination) due to a change in foreign office travel advice. All accommodation and guides were excellent and nothing was too much trouble for them. All land and air transfers between game parks were seamless. It really was a holiday of a lifetime - thank you Track Safaris.
18 de outubro de 2023
Resposta da trackssafaris.co.uk
Dear Geoff and Hayley,
Thank you for posting your five star review and we are delighted that you felt you enjoyed a holiday of a lifetime!
We are always here for our clients before, during and after their holidays and critically - during a crisis - our clients always have the back up they need from both us here in the UK with our 24 hour emergency WhatsApp number and our operators on the ground.
Thank you again and we are looking forward to helping you plan your next African, Indian or Sri Lankan adventure!
With best wishes,
Sue Preater
Tracks Safaris
Sue and her team in Tanzania managed to…
Sue and her team in Tanzania managed to help us at incredibly short notice when we were let down with our original safari company who we had booked with in 2020. I explained that we were due to arrive in 24 hours and was there anything she could do to help. Within an hour (and working with a 3 hour time difference) she had made an itinerary with availability to suit our needs and budget!!
Unfortunately; due to family circumstances alongside this we decided we could not proceed to leave, but her service to that point surprised us both in its efficiency!
We hope to use Tracks Safaris in future when we can and would recommend reaching out to Sue for anyone interested in a tailored African safari.
31 de outubro de 2023
Avaliação não solicitada
Resposta da trackssafaris.co.uk
Dear Emily,
Thank you for leaving a review and we are sorry that in the end you could not travel at such short notice!
When you are ready please do not hesitate to contact us again - we always aim to delight both in terms of our expertise on the ground in Africa and the level of service we offer to our clients.
We are looking forward to speaking with you again in the not so distant future!
Thanks again,
Sue Preater
Tracks Safaris
First Class Service
Excellent knowledge, very quick responses to questions, clearly knows the countries and gives ideas on how best to achieve what you want to get out of the holiday. Needed to re-jigg itinerary on route to Kenya/Uganda which was done very quickly and efficiently. Superb service - first class.
2 de novembro de 2023
Resposta da trackssafaris.co.uk
Dear John and Sally,
Thank you for your kind review and we are so pleased you felt you received a first class service from Tracks Safaris - much appreciated!
We are so pleased you had a wonderful holiday despite a last minute change to your itinerary. We work with some of the very best operators across Africa who were also very quick to provide an alternative itinerary for you at very short notice. It is all part of what we do!!
Thank you again and we look forward to helping you plan your next adventure to Africa, India or Sri Lanka!
With best wishes,
Sue Preater
Tracks Safaris
This was a holiday of a lifetime
This was a holiday of a lifetime, made special by being so well guided both in choosing appropriate accommodation in Zimbabwe and by using Track Safari's personal experience in selecting excellent camps for our stay.
20 de outubro de 2023
Resposta da trackssafaris.co.uk
Dear Duncan and Jenny,
Thank you for posting your review of Tracks Safaris - much appreciated! We are absolutely delighted that you had a special 'holiday of a lifetime' to Zimbabwe recently when you visited your daughter in Zimbabwe.
We travel extensively throughout Africa so that we have first hand experience of not only the national parks and wildlife, but the diversity of camps and lodges - so are well placed to recommend the best accommodation for our clients based on their wish lists.
We are here for you next time you travel to Africa, India or Sri Lanka - we are always happy to help!
Thank you again!
Sue Preater
Tracks Safaris
Zambi back to nature. Animals as they should be.
The accommodation and advise from Sue was brilliant.
Zambia off the beaten track and very natural.
Mykambi safaris superb.
Just be prepared for tetsy flies. Loose light coloured clothes and a wafting stick .
24 de outubro de 2023
Resposta da trackssafaris.co.uk
Dear Sharon and David,
Thank you for posting a review about your experience with Tracks Safaris and we are so pleased that you had a brilliant trip!
The Kafue National Park is indeed off the beaten track and little visited compared with other parks in Africa - but it has some amazing little camps and lodges and the wildlife viewing is especially special when you have few vehicles to share it with!
We are looking forward to booking your next adventure soon!
Thanks again,
Sue Preater
Tracks Safaris
If you want a personal experience on…
If you want a personal experience on your safari Sue Preater provides just that. Unable to take part in the two small group safaris (Kenya and Tanzania) I was originally interested in (due to availability) a few bespoke days were arranged before I joined the Classic Kenya safari with Pollman Safaris. 24 hours in Nairobi (visiting the giraffe breeding centre, the elephant museum and Karen Blixens house) gave me the best introduction to Kenya. I then took a flight down to the Mara for a 3 night stay in Porini Mara camp, a private conservancy, which was amazing. Quiet and close to the animals in an open sided jeep with very informative driver and spotter plus incredible freshly cooked food and very comfortable accommodation at the camp.
13 de outubro de 2023
Resposta da trackssafaris.co.uk
Dear Ann,
Thank you for your kind review we are so pleased you had great safari to Kenya.
It is always a pleasure to go the extra mile and we pride ourselves in offering one of the best experiences in terms of service and experience prior, during and after your safari.
We look forward to assisting you with your next Africa, Indian or Sri Lankan safari in the not too distant future!
Thanks again,
Sue Preater
Tracks Safaris
22 night Namibia Self Drive Holiday
Sue is a very knowledgeable and friendly lady and helped us to plan the perfect self drive holiday in Namibia. We had many questions at the planning stage and Sue was committed to answering them all resulting in a successful road trip. What an AMAZING adventure we had. We would have no hesitation in recommending her to others.
29 de setembro de 2023
Resposta da trackssafaris.co.uk
Dear Carol and Brenton,
Thank you so much for your kind recommendation and we are thrilled that you had an amazing adventure in Namibia!
We are always here for our clients during the planning of their holidays and indeed during their holidays with a direct WhatsApp number just in case ... I is always great to hear that our clients are having a brilliant time, and often we also receive lovely photos during the holiday as well :)
Thank you again and we are looking forward to being of service to you again in the not too distant future!
Sue Preater
Tracks Safaris
Fantastic trip organised by Sue from…
Fantastic trip organised by Sue from Tracks Safaris. Very knowledgeable and organised, the itinerary was designed perfectly with our requirement with plenty of flexibilities. Highly recommend.
22 de agosto de 2023
Resposta da trackssafaris.co.uk
Dear Dan and Aaron,
Thank you so much for taking the time to write a review about your recent honeymoon to Kenya organised by Tracks Safaris!
We are delighted that you had a fantastic trip and you felt the itinerary was perfectly designed for your requirements - thank you! We always try to get to know our clients to understand what they are looking for and what is important to them, and remaining as flexible as possible is always our aim!
Thank you again for the recommendation and we look forward to assisting you with your next African, Indian or Sri Lankan adventure!
Sue Preater
Tracks Safaris
SE Asia safari
Really great end-to-end service from Tracks Safaris as before. We saw some stunning sights, stayed in some gorgeous places and had a really great time, thanks to careful planning and attention to detail shown by Tracks.
22 de agosto de 2023
Resposta da trackssafaris.co.uk
Dear Peter and Ayshea,
Thank you for posting a review for Tracks Safaris after your trip to South East Asia, and we are so pleased that you all had a fabulous holiday!
Careful planning of itineraries and attention to detail is a key component in our work ethic - as is providing first class service levels during planning and also during your holiday. This attention to detail ensures that we have happy clients time and time again!
We are looking forward to hearing from you again in the not too distant future and helping you plan your next trip!
Thanks again!
Sue Preater
Tracks Safaris
Great service from Sue at Tracks…
Great service from Sue at Tracks safaris, she was always available and very supportive
30 de julho de 2023
Resposta da trackssafaris.co.uk
Dear Tim and Phil,
Thank you for leaving a review for Tracks Safaris and we are delighted that you both enjoyed your safari to Zimbabwe and Botswana and felt you received good service from us - what more could we ask for!
We are always here for you when you start planning your next safari to Africa, India or Sri Lanka - looking forward to assisting you again!
Much appreciated,
Sue Preater
Tracks Safaris
The perfect safari
Sue was amazing in helping us plan the perfect safari. She was referred to us by a friend and we were so pleased with her expertise. We live in the U.S. and wanted to use Sue for her wealth of safari knowledge.
We would definitely recommend and use her again.
10 de julho de 2023
Resposta da trackssafaris.co.uk
Good afternoon Stacey and Mike,
Thank you for your kind review and we are so pleased that your enjoyed your perfect safari to Kenya and the short time you had in the Seychelles.
We love Happy Clients and thank you for choosing to book your safari with Tracks Safaris - we hope we can assist you and your family on your next trip to Africa, India or Sri Lanka!
Thanks again,
Sue Preater
Tracks Safaris
Exceptional trip to Tanzania
We are experienced travellers in Southern Africa but this is the first time with Track Safaris who we met at Destinations Travel Show. From start to finish nothing was too much trouble for Sue, she listened to what we wanted to do and came up trumps. Our trip to Northern Tanzania/Zanzibar was faultless. Our driver/guide was excellent and our game viewing was mind blowing. Accommodation was great. Camping in Tanzania was amazing. All in all we couldn't have asked for a better experience and would have no hesitation in recommending Track Safaris.
16 de junho de 2023
Resposta da trackssafaris.co.uk
Good afternoon Sandra and Eric,
Thank you for your recommendation - it was a pleasure designing your Tanzania safari and we are so pleased that your trip was faultless and you enjoyed the services of an excellent guide.
We hope we can be of service again and thank you for taking the time to post such a lovely review!
Thanks again,
Sue Preater
Tracks Safairs
Great trip organised with Trackssafari
Great trip organised with Trackssafari. They listened to every wish I had and went the extra mile to make it even better in terms of value and what I would see.
5 de junho de 2023
Resposta da trackssafaris.co.uk
Good afternoon Vanessa!
Thank you for your kind review and we are so pleased that you had a great safari to the Lower Zambezi and South Luangwa National Parks in Zambia - thanks for your feedback!
We really appreciate you taking the time to write a review - we always try and plan our client's safari taking in their wish list and budget - its very important and we are happy that we got it right for you.
We are looking forward to helping you plan your next visit to Africa, India or Sri Lanka in the not too distant future - thanks again!
With best wishes,
Sue Preater
Tracks Safaris
Victoria Falls & Botswana Safari
What a wonderful experience from start to finish. This holiday was a long time coming but well worth the wait. Tracks Safaris selected 3 fantastic lodges all with friendly helpful staff and excellent guides. Fabulous locations with wonderful animal sightings. Everything was so well planned.
2 de junho de 2023
Resposta da trackssafaris.co.uk
Good afternoon Paul and June,
Thank you for your feedback and kind review and we are so pleased you had a wonderful safari to Victoria Falls and Botswana! You did wait a long time for your holiday due to covid and great to hear that it was worth the wait!
Good planning is key to what we do and knowing the areas we operate in so well is very important - I personally visit Africa 4 or 5 times a year and will have stayed in most lodges and camps we recommend.
Thanks again and we are looking forward to helping you plan your next African adventure!
With best wishes,
Sue Preater
Tracks Safaris
Malaysia and Borneo
We asked Sue at Tracks to advise us on a holiday to Malaysia and Borneo, having had such good experiences with her on previous trips to Africa. To our surprise, she agreed to arrange it for us, despite this not being an area that Tracks normally offers. As usual Sue worked with us to design our ideal trip including multiple centres across the two countries. We have just returned from an amazing holiday - lovely varied hotels, interesting activities including city tours, a cooking class and wildlife viewing in Borneo, and everything worked like clockwork. Thank you, Sue - we look forward to travelling with you again.
28 de março de 2023
Resposta da trackssafaris.co.uk
Good afternoon Sue and Peter,
We are really pleased that you enjoyed your holiday to Malaysia and Borneo and delighted that you decided to choose Tracks Safaris again to design your tip!
Brilliant to hear that you had an amazing holiday and all went like clockwork, and we are looking forward to helping you with your next safari - where ever that might be :)
Thank you again,
Sue Preater
Tracks Safaris
Tour of Namibia
All the trip arrangements worked very smoothly. The lodges selected were very good and we really experienced the highlights of Namibia. Covid meant that the trip had to be moved from 2020 to 2021 and then again to 2022. This was handled with a minimum of fuss. We received excellent advice and support throughout the planning process.
10 de maio de 2022
Resposta da trackssafaris.co.uk
Dear Alastair, Lynn and Giles,
So pleased that you eventually travelled after postponing your trip to Namibia a number of times due to covid - and that it proved to be worth the wait!
During covid it was a pleasure to help our clients push their holidays back - but as we all had no idea how long it was going to last - sometimes this was more than once. Great to hear that you felt that this was achieved with minimum fuss and you received excellent advice and support throughout.
We are looking forward to helping you with your next adventure to Africa, India or Sri Lanka!
Thanks again,
Sue Preater
Tracks Safaris
Great service and holiday
Excellent communication before trip and a brilliant quality holiday in Sri Lanka. Would recommend Sue and her team if you are thinking of booking a Safari or trip to Sri Lanka.
11 de novembro de 2022
Resposta da trackssafaris.co.uk
Dear Steve and Lesley,
Thank you for your kind review and we are so pleased you had a brilliant holiday to Sri Lanka!
We are always here for you if we can assist you again with safaris to Africa and the Indian subcontinent - always happy to help!
Thank you again!
Sue Preater
Tracks Safaris
Fantastic Company!
Sue at Track Safari went above and beyond to make our visit to Kenya absolutely fantastic. She was always at the end of the phone/email to help answer any questions or concerns. When out there, everything ran so smoothly and we had the most incredible time! Would definitely recommend this company 100% if you want to take the stress out of organising your trip.
15 de dezembro de 2022
Resposta da trackssafaris.co.uk
Dear Jake and Maya,
Thank you for your kind review and we are delighted that you thought that Tracks Safaris went above and beyond to make your honeymoon to Kenya special - it is always a pleasure!
We appreciate your recommendation and would love to arrange your next safari to Africa, India or Sri Lanka in the not too distant future!
Thanks again,
Sue Preater
Tracks Safaris
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.