Absolutely love the product, hyd bike lift. Arrived in record time, truck driver went out of his way to place it under cover. Highly recommend Trade Hero Australia, great job guys.
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Veja o que dizem as avaliações
Item arrived on time, as described in great condition. Thought delivery was a bit expensive but given its 60+ kg,s, come in a large timber box & we live in a remote location (Pilbara) you’d hav... Ver mais
A empresa respondeu
Quick delivery and as described. I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed. I was glad to see it comes with a metal brush cutte... Ver mais
A empresa respondeu
I wasn't going to review, but after repeated emails asking me to leave one here it is. Done the job pressing bearings on to wheel hubs. BUT NOT WITH OUT MAJOR MODIFICATIONS. 1* KIT WAS MISS... Ver mais
Detalhes da empresa
Escrito pela empresa
Your trusted source for professional tools and workshop gear, delivered fast across Australia. At Trade Hero Australia, we empower tradies and mechanics with quality tools at unbeatable value. From heavy-duty workshop equipment to clever storage solutions, we stock what the pros need—no middlemen, no markups. Based in Melbourne and shipping nationwide within 24 hours, we make it easy to gear up and get the job done. 🔧 100% Aussie owned 🚚 Fast, reliable shipping 🛠 Trusted by thousands of professionals 📦 Real stock, ready to ship from our local warehouse
Informações de contato
3062, Somerton, Austrália
- 0390157518
- support@tradeheroaustralia.com
- tradeheroaustralia.com
4,3
Excelente
62 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Car ramps & gas lift
Fast online ordering and customer service.
Products great quality and delivery fast
8 de maio de 2026
Avaliação não solicitada
Absolutely love the product
Absolutely love the product, hyd bike lift. Arrived in record time, truck driver went out of his way to place it under cover.
Highly recommend Trade Hero Australia, great job guys.
11 de maio de 2026
Avaliação não solicitada
Fast shipping to rural qld
Fast shipping to rural qld. Item came as described thanks.
13 de maio de 2026
Avaliação não solicitada
Product turned up with a minimum of…
Product turned up with a minimum of fuss and sooner than I imagined, given freight was free.
6 de maio de 2026
Avaliação não solicitada
It is a great quality box and the…
It is a great quality box and the delivery was quick. Fits and looks great on the Caravan. Thanks
6 de maio de 2026
Avaliação não solicitada
Unbelievable was here in like 3 days…
Unbelievable was here in like 3 days perfect condition
8 de maio de 2026
Avaliação não solicitada
good product good price no fuss
good product good price no fuss
9 de maio de 2026
Avaliação não solicitada
I wasn't going to review
I wasn't going to review, but after repeated emails asking me to leave one here it is.
Done the job pressing bearings on to wheel hubs.
BUT NOT WITH OUT MAJOR MODIFICATIONS.
1* KIT WAS MISSING NUTS AND BOLTS
2* JACK SLIDE BAR HAS 6 mm PLAY ALL ROUND ,IT WILL MOVE WHILE PRESSING.
3* ADJUSTABLE HIGHT BASE RESTS ON 2 PINS THROUGH GUIDE HOLES THAT ARE NOT HORIZONTALY THE SAME,
4* THE BED SITS CROOKED AND CAN MOVE 8mm ALL ROUND, IT WILL SLIP ON THE PINS.
5* THE JACK HEAD ISNT SEATED FLUSH IN THE TOP RAIL ALLOWING THE JACK HEAD TO LEAN LEFT, RIGHT ,FRONT AND BACKWARDS DURING PRESSING, CAUSEING ALL OF THE ABOVE POINTS TO HAPPEN AT ONCE. *BANG*
6* REQUIRED MAJOR MODIFICATIONS TO MAKE IT SAFE TO USE.
7* I WOULDN'T RECOMMEND IT TO AN ENEMY.
29 de abril de 2026
Avaliação não solicitada
This was the fastest delivery I’ve ever…
This was the fastest delivery I’ve ever experienced. Ordered on Tuesday and goods arrived Thursday!! Very impressed with the e-bike rack!
Highly recommended seller!
30 de abril de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi, thank you for the amazing review.
We're so glad the e-bike rack has impressed you and that the delivery exceeded your expectations. We always aim to get orders out as quickly as possible.
Thank you for the kind words and the recommendation — it truly means a lot to us. We hope to serve you again soon!
The delivery was fast to a remote area
The delivery was fast to a remote area. The 7hp tiller is no toy, once you learn to handle the beast, it is an awsom tool in the garden. Once primed for work, the engine started first pull.
4 de maio de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi, thank you for the awesome review. Our 7HP tiller is definitely a powerhouse, and it's great to hear it's performing brilliantly in the garden.
We're glad the delivery reached you quickly even out in a remote area. Thanks for your support and we hope to serve you again soon.
Quick delivery and as described
Quick delivery and as described.
I have given it a run and happy with the easy starting, quality of the whipper snipper and the bump line feed.
I was glad to see it comes with a metal brush cutter blade for the heavy stuff instead of the cheap plastic cutters some come with.
I wanted a 4 stroke because I travel full time when not working on farms and it saves carrying & mixing 2 stroke oil in fuel.
3 de maio de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Tony, thank you so much for the fantastic review. We're thrilled to hear that the whipper snipper has been a great fit and that you're happy with the easy starting, line feed, and build quality.
Thanks again for taking the time to share your experience and we hope to see you again soon.
No oil!!!
The hydrolic motorcycle lift was delivered with low/no oil in the jack. It means that you can't use it until you fill the oil reservoir. Not only did it cost time it also cost me another $17 for the oil. Nowhere on the site does it state that hydrolic jacks and lifts will need to be filled before use. I purchased a generic hydrolic jack oil. If the jack fails, I bet they will try and tell me it was my fault because I didn't use a certain type of oil. Not good 😐.
3 de maio de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Shane, thank you for taking the time to share your feedback and we sincerely apologize for the inconvenience this has caused you.
We would like to clarify that our hydraulic motorcycle lift is intentionally shipped without pre-filled hydraulic oil. This is a standard practice across the industry and is done to prevent oil from leaking during transit, which can not only cause a mess but also potentially damage the unit and its internal components during handling and shipping.
We appreciate your patience and understanding.
Item arrived on time
Item arrived on time, as described in great condition.
Thought delivery was a bit expensive but given its 60+ kg,s, come in a large timber box & we live in a remote location (Pilbara) you’d have to expect that.
The price of the crane certainly offset the sting of the delivery costs.
When I opened the box & saw the excellent condition it was in I was even more happier.
Installing it on the back of my single cab cruiser has just jumped to the top of my “to do” list.
I’ve had 3 mates already asking “where’d you get it, how much” etc reckon there’ll be a few more getting sold to Karratha in the near future & even more once I’m driving it round on the back of my truck.
Thanks guys.
Pretty happy customer here.
3 de maio de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi, thank you so much for such a detailed and wonderful review.
We completely understand that the delivery cost to the Pilbara can be a bit of a sting, but we're so glad the condition of the crane and the value of the product made it worthwhile. Knowing it arrived in excellent condition all the way out to a remote location is exactly what we aim for.
Thank you for your support and for spreading the word — it truly means a lot to us.
Great item
Great item, great price, prompt delivery at a more than reasonable cost. What more could you ask for!
15 de abril de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Doug, thank you for the fantastic review! We love hearing that — great item, great price, and prompt delivery is exactly what we strive for with every order.
We truly appreciate your support and look forward to serving you again!
Product was as described and I am very…
Product was as described and I am very happy with it.
30 de abril de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi David, thank you for taking the time to leave a review! We're so glad to hear that the product was as described and that you are happy with it. That's exactly what we aim for.
We hope to see you again soon!
Fair pricing
Fair pricing. Rapid delivery. Aftersales service exemplary.
Absolutely 5 star
24 de abril de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Milan, thank you so much for your wonderful review.
We are thrilled to hear that you were happy with our pricing, delivery, and aftersales service. Feedback like yours truly means a lot to our team and motivates us to keep delivering the best experience possible for our customers.
We hope to have the pleasure of serving you again in the future!
Avoid Trade Hero – Sells faulty goods and hides behind fine print.
I purchased a product that arrived with a dangerous fuel leak. When I tried to temporarily patch the leak to prevent a hazard, Trade Hero used that "modification" as an excuse to void the warranty and refuse a full refund. They are more interested in technicalities than the fact that they sent out a defective, unsafe product. Extremely poor customer service and zero accountability. Save your money and shop elsewhere.
26 de abril de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Luke,
Thank you for sharing your feedback. We always respond publicly so other customers have full context.
We assess every return under Australian Consumer Law, which we take seriously. In this case the unit was returned to us for a hands-on technical inspection. The inspection, completed on 22 April, found no leak present on the fuel tank, and identified that hot glue had been applied next to the bolts attaching the tank to the main unit before the unit was returned. Both findings were shared with you in writing, with video and photographs.
ACL protects consumers who take reasonable steps to mitigate damage. Permanent modification of a product before contacting the seller is not reasonable mitigation — it prevents independent assessment of the original condition. Despite the inspection findings, a partial refund was offered as a goodwill remedy, and you accepted that resolution in writing on 26 April 2026.
We would have welcomed the opportunity to assess and remedy the unit before any modification was made, and we remain available if you would like to discuss it further.
Product is great.
Product is great.
Transport cost was very good.
Order to delivery was very quick.
Thanks
24 de abril de 2026
Avaliação não solicitada
FAST DELIVERY QUALITY PRODUCT
24 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Paul, thank you for your feedback! We’re thrilled to hear that you’re happy with the fast delivery and the quality of the product.
We appreciate your support and look forward to serving you again!
Smooth Ordering and Fast Delivery
We recently purchased an e-bike carrier from Trade Hero Australia and couldn’t be happier. Ordering was very easy, dispatch was fast, and delivery was smooth with no issues at all. The carrier was on sale, so it was a great price, and assembly was straightforward thanks to the clear instructions provided. We’re also very happy with the overall quality of the product. Would definitely purchase from them again.
23 de fevereiro de 2026
Avaliação não solicitada
Resposta da Trade Hero Australia
Hi Melissa, thank you so much for your wonderful feedback.
We’re thrilled to hear that your experience with Trade Hero Australia was such a positive one — from the easy ordering process and fast dispatch to the smooth delivery. It’s great to know you were able to take advantage of the sale price and found the assembly straightforward with the instructions provided.
We’re especially pleased that you’re happy with the overall quality of the e-bike carrier. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future.
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