I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Ver mais
A empresa respondeu
We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Ver mais
A empresa respondeu
We have purchased everything we needed for our bathroom & kitchen renovation through Tradelink. Issues have come up along the way in terms of us ordering the wrong product or the builder accidentally... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Acessórios para Banheiros
- Loja de artigos para reforma residencial
- Fornecedor de sistemas de água quente
- Loja de suprimentos para encanamento
- Fornecedor de filtros
Escrito pela empresa
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Escrito pela empresa
Informações de contato
Austrália
- 1300 658 277
- tradelink.com.au
4,6
Excelente
6 mil avaliações
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Easy to buy online
Easy to buy online, went to store to look at products first.
I did keep getting texts and emails to say pick up order even though I already had..
2 de março de 2026
Resposta da Tradelink
Thanks for your feedback! We're glad the online ordering and in-store visit worked well for you. Sorry for the extra pickup notifications, and we appreciate you sharing your experience!
Courteous staff
Ordered a colander on Tradelink website. Took about 4 days to come. I received an email, a message and a courteous call from Tradelink to notify me the arrival of goods. Friendly staff at store when went to pick up. Great experience.
2 de março de 2026
Resposta da Tradelink
We're happy to hear that you had a great experience with your recent order! We appreciate your positive feedback regarding our communication and friendly team. Thank you for taking the time to share.
The perfect bathroom mirror within budget
I finally found the perfect bathroom mirror! After searching for ages, this was the only one that didn’t look like a cookie-cutter mass-market product. The unique detailing sets it apart from anything else I've seen, the dimensions were spot-on, and the price point was excellent. They had it in stock and I picked it up a day after purchase.
1 de março de 2026
Resposta da Tradelink
Thank you for the lovely review! We're so glad you found exactly what you were looking for and that everything worked out perfectly. We hope the mirror’s a great addition to your bathroom!
Great service
Great products and more importantly excellent customer service.
And good pricing.
27 de fevereiro de 2026
Resposta da Tradelink
We're happy to hear that you had a great experience with our products and customer service. We appreciate you mentioning our good pricing too!
My order was exactly as expected
My order was exactly as expected, good quality product and friendly service. Product installation guide was not complete though leaving some guesswork.
26 de fevereiro de 2026
Resposta da Tradelink
We're glad you are happy with the product's quality and our service. We appreciate your feedback about the installation guide and will review it for improvements. Thanks!
Delivered package free and as soon as…
Delivered package free and as soon as it arrived from the manufacturer when it was delayed from manufacturer
25 de fevereiro de 2026
Resposta da Tradelink
We're happy to hear that your package arrived promptly after the manufacturer's delay. We appreciate your positive feedback and are grateful for your time!
Resposta da Tradelink
We're happy to hear that your experience was simple, efficient, and pleasant. Thank you for your positive feedback!
Easy to order and friendly staff
25 de fevereiro de 2026
Resposta da Tradelink
We're happy to hear that ordering was easy and our staff were friendly! Thank you for your positive feedback.
The staff are polite and very helpful.
25 de fevereiro de 2026
Resposta da Tradelink
We're glad you found our staff polite and helpful. We appreciate your positive feedback and thank you for sharing.
Previous client for house reno
Previous client for house reno, New bath, sinks, taps & water tank. I was told I will need to return as a few item prices not available, sales girl helpful but the Manager just told me to pick a different brand if I wanted the total price today.
Not happy but to get a price I did, Wow prices have gone up in 2 years. Went around the corner to Eagles Plumbing, all the same items but over $200 cheaper with 3 days delivery. So, around to Reece Plumbing, ( lucky to have 3 Plumbing shop in Forster ) most items available within 5 - 7 working days delivery. Not as cheap but still cheaper than Tradelink, I'll give Tradelink a miss, Manager's attitude didn't make me feel welcome or confident in the sale.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tradelink
Thanks for your feedback. We're sorry to hear about your recent experience and that we didn't meet your expectations on this occasion. Your comments regarding pricing and service have been noted and will be shared with the store for review. We appreciate you taking the time to share this with us.
Resposta da Tradelink
We appreciate your positive feedback! We're so glad you are happy with our products and the service that we provide to our customers.
Very helpful and a seamless purchasing…
Very helpful and a seamless purchasing experience
24 de fevereiro de 2026
Resposta da Tradelink
It’s great to hear that everything went smoothly with your order. Thank you for taking the time to share your feedback!
Resposta da Tradelink
We appreciate you highlighting the team's excellent communication — thank you for your feedback!
Resposta da Tradelink
Thank you for your positive feedback! We’re happy to hear you were pleased with our service and communication.
Resposta da Tradelink
We’re pleased to hear that our fast delivery and timely notifications made your experience a positive one. Thank you for sharing your feedback!
Resposta da Tradelink
Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your support.
Will think about using TL again.
After helpful assistance from customer service, delivery went down hill.
First call to branch, item is on back order, already waited 10 days. Was advertised as in stock.
Will call you back with update, CRICKETS.
Anothed call, on hold till call timed out.
Branch returned call, will be delivered by end of week.
It was, to wrong premises, luckily i was next door and able to direct driver to correct premies after his call.
22 de fevereiro de 2026
Resposta da Tradelink
We appreciate you bringing this to our attention. We regret to hear about the issues you experienced with the backorder, communication, and incorrect delivery. We'll review these concerns internally to improve our service. Thank you for your feedback.
Prompt and Reliable
Delivery was ready for collection within 48hrs, collection was easy and prompt.
23 de fevereiro de 2026
Resposta da Tradelink
We’re glad to hear your delivery was ready promptly and that the collection process was easy. Thank you for taking the time to share your feedback with us.
It's nice to have this kind of service.
I can honestly say that I get high quality of product, speedy reply quotes and the great advice when I've dealt with Tradelink Enoggera recently. You can tell when staff go the extra mile.
30 de janeiro de 2026
Resposta da Tradelink
We're happy to hear that you received high-quality products, quick quotes, and helpful advice during your recent interactions with our team. It's great to know our staff's extra effort was noticed and appreciated. Thanks for your positive feedback!
Towel rail return
I bought a towel rail online but sadly the mounting system caused the rail not to cover my existing holes.
I was told to return it to the stores 20 mins drive away where I picked it up originally and was told that they wouldn’t return it because it came from another store.
I emailed the “other” store and was never given a reply.
I went to tradelink because for decades that’s where you went.
Not so sure now.
Update: the team at Tradelink responded and kindly refunded my money. It seems that the miscommunication was possibly due to the Christmas break.
Thanks to Spiros and the team for coming to my aid.
11 de dezembro de 2025
Resposta da Tradelink
Thank you for your feedback, and we apologise for the confusion and frustration caused. At the time of your purchase, the original store had relocated, which unfortunately affected your return. A team member will be in contact with you shortly to assist and work towards a resolution.
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