This review is for the Luton Dallow Road area branch. The guys here are honest all credit goes to the branch manager Nadim Malik, and his team is great too. I had a cash refund for some items and I... Ver mais
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Veja o que dizem as avaliações
Came to your Littlehampton store on Good Friday not realising you were closed and I was supposed to be fitting an enclosure in Ashford in Kent over the weekend. Phoned steve the manager who I have k... Ver mais
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I have held an account with Williams for 38 years and I always use the Gosport branch where I find the guys extremely helpful and friendly. Any after-sales problems have been dealt with promptly, prod... Ver mais
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I can't praise Williams trade counter Winchester enough they are so willing to help you when its needed. Rob and Erin are a class when it comes to knowledge within this demanding industry I can't than... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de suprimentos para encanamento
- também em
- Comércio de ferramentas
- Fornecedor de Bombas
- Fornecedor de bombas de água
- Fornecedor de cisternas para armazenamento de água da chuva
- Fornecedor de equipamento para abrandamento da água
- Fornecedor de Equipamentos e Sistemas de Aquecimento
- Fornecedor de equipamentos para sistemas hidráulicos
- Fornecedor de filtros
- Fornecedor de mangueiras
- Fornecedor de sistemas de água quente
- Fornecedor de tubulações
Escrito pela empresa
Founded by Mick Williams in 1972, we were a traditional local independent merchants for many years. Recently, the combination of great prices and the best products backed up by exceptional service has catapulted us forwards to become a major regional independent and one of the fastest growing merchants in the UK. Whilst other merchants may offer a confusing mess of price lists and discounts, we simply publish our best trade price, and charge the same price to every trade customer. If we get a deal from a manufacturer, then it is available to all our customers. All we ask is that, if we don’t know you, you are patient whilst we verify your trade status, as we do not deal with retail customers. Give our awesome online service a try - www.tradeonlyplumbing.co.uk
Informações de contato
Unit 13-19 Standard Way, PO16 8XB, Fareham, Reino Unido
- 01329226501
- sales@tradeonlyplumbing.co.uk
- tradeonlyplumbing.co.uk
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Great company to deal with
I love dealing with this company, so easy to get deliveries quick and efficiently with a high level of accuracy.
9 de junho de 2025
Resposta da Williams Trade Only Plumbing
Quick and efficient - that's how we like it! Thanks for the review Ben
Resposta da Williams Trade Only Plumbing
Brilliant review! Thank you
Rothenberger pro blow torch ,very good…
Rothenberger pro blow torch ,very good price and was delivered quickly
7 de maio de 2025
Resposta da Williams Trade Only Plumbing
Thanks for the feedback Anthony - glad to hear the blow torch was a good buy!
The after sales service was excellent
The after sales service was excellent. Our customer was issued with the wrong boiler warranty and Russell was able to rectify this for us.
19 de maio de 2025
Avaliação não solicitada
Resposta da Williams Trade Only Plumbing
Great to hear Russell was on the case and fixed the warranty concern asap - thanks for the feedback!
Most helpful merchant going
Most helpful merchant going. Williams High Wycombe always happy to help and done with a smile.
25 de abril de 2025
Avaliação não solicitada
Resposta da Williams Trade Only Plumbing
Glad you like our smile Sam! Thanks for the review :-D
A well organised professional service…
A well organised professional service delivery driver very helpful
27 de março de 2025
Resposta da Williams Trade Only Plumbing
Great feedback, its great to hear our delivery drivers are very helpful - Thank you
Great service
Easy transaction, great service, lightning quick delivery - highly recommend
21 de março de 2025
Resposta da Williams Trade Only Plumbing
Thanks for the great review!
Christchurch Williams always great service
Christchurch Williams always give excellent service going the extra mile with excellent friendly Service
21 de março de 2025
Resposta da Williams Trade Only Plumbing
Lovely review and great to hear our team in Christchurch are going the extra mile! Thank you.
Resposta da Williams Trade Only Plumbing
Great to hear - thanks for the review!
Resposta da Williams Trade Only Plumbing
Thank you for the review - it's great to have feedback on our friendly staff.
3rd delayed delivery of boilers in 3…
3rd delayed delivery of boilers in 3 months. Each has been at least 24hrs. No feedback as to when to expect and when phoned to ask. Told 9.30 then 11 then 11.58 then 12.40 sort it out. You used to be such a friendly quality firm. But I'm being forced to find an alternative as I am also trying to run a tightly scheduled business.
Re reply.
As you'll be aware the knock on effect of failed delivery within an expected time frame, results in significant loss of income and lots of rescheduling customer workload. The courier literally laughed, telling me they are the cheapest option because theyre fairly rubbish. Your choice as a company in how you want your end user outcome, but id consider reviewing your choices if you want to continue customer loyalty.
14 de março de 2025
Avaliação não solicitada
Resposta da Williams Trade Only Plumbing
Hi Damien, thank you for the feedback, we are sorry to hear this however have sent you a request for some more information so we can investigate further , many thanks Penny
Thankyou for the further information, I can see your deliveries fall into an area where we use a courier partner to supply goods, please be assured we have escalated your concerns to them as we still wish to provide a fantastic customer experience. We do apologise for any inconvenience caused.
the biggest minus is not clear display…
the biggest minus is not clear display of prices
4 de março de 2025
Resposta da Williams Trade Only Plumbing
Hi Sebastian, thankyou for the feedback, I have emailed you separately regarding some more feedback as we are keen to understand more Regards Penny
Go the extra mile
Always helpful and go the extra mile to make sure the customer is always the priority.
25 de fevereiro de 2025
Resposta da Williams Trade Only Plumbing
Thankyou for the great review, its lovely to get get good feedback
Resposta da Williams Trade Only Plumbing
Thankyou , we will ensure our colleagues at Maidstone get this
Resposta da Williams Trade Only Plumbing
Thankyou for the great feedback, always appreciated
Enfield Branch
I like to find all the staff at Williams & Co (Waye , Franco, Anna) for their professionalism and support for the last eight years that I'll be with them. They are always on hand to help and go above and beyond to support small heating and plumbing businesses like myself..
Also like to give a thanks to the company that helped me when I had my tools stolen from myself, Williams have a support for tradesmen who have an account with them in an event of tool theft. This really got me out of a sticky situation . So once again, big thank you and keep up keeping Williams competitive in these hard times all the best..
1 de março de 2025
Avaliação não solicitada
Resposta da Williams Trade Only Plumbing
Thankyou for the feedback, it really is appreciated, we are glad our Tool Angel service has been of use to you and we were able to help
Staff in branch are brillant!
I have been using Williams for 10 years now. Staff in the Ashford branch could not be more helpful but prices are way to expensive now. I have been forced to switch to Screwfix. Sorry Williams I can't afford to use you anymore.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Williams Trade Only Plumbing
Thank you, Simon, for your positive feedback on our Ashford team,
We are sorry to hear on this occasion that our prices were out. We are sometimes beaten on price but never on service.
Dan and the team will continue to be there to support you with their fantastic knowledge, great service, and same day deliveries
If you do want to discuss anything specifically on price, please feel free to get into contact with us directly.
Regards
James Kyzer
Head of Branch Network
Williams
M:07990 577077
The main man John at the Cambridge…
The main man John at the Cambridge branch done the business for us 😀👍
17 de fevereiro de 2025
Resposta da Williams Trade Only Plumbing
Thankyou for the great review , we have made sure John gets this, we look forward to seeing you soon
Resposta da Williams Trade Only Plumbing
Thanks for the great feedback, we really appreciate it
Outstanding customer service with…
Outstanding customer service with competitive pricing - will be missed now they have closed their Midland branches.
3 de fevereiro de 2025
Resposta da Williams Trade Only Plumbing
Thankyou for the great review, sadly we had to make the decision to close our Midlands branches, however you can still shop with us online or through our Trade support Team on 01329 226501, we would be happy to help you.
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