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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I put three team member through a course with train2train and it was simple and easy to get all setup and the exam at the end was easy. I spoke to Louise often on the phone when getting everything org... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was anxious about the exam, particularly because it was on line and I wasn't sure if it would work out for me. The support before, during and after was amazing. Doing a mock exam was a great help to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I do not like online training, but this was easy to access once I got a basic computer as the iPad wouldn't work. The staff on the support line were calm, polite, well informed and very helpful. The e... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de serviços de carreira e educação
  2. também em
  3. Centro de Aprendizado

Escrito pela empresa

Train2Train is a leading national training provider who specialise in Virtual Learning with Award Winning E-learning, on-line assessments and remote invigilation. We understand our client’s needs and specialise in creating customised learning solutions. Train2Train are committed to designing high quality bespoke training programmes that are delivered by expert tutors. We go the extra mile which is why we are trusted by some of the UK’s largest brands.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

132 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(132)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Level 2 Personal Licence…

Completed Level 2 Personal Licence Certification.
Easy to follow E-learning
Katie was fantastic - she was able to book me for the exam the same day.

27 de junho de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good afternoon, Thank you for your Trust Pilot review. I will defintely pass on your thanks to Katie. Best wishes Becky

Avaliado com 4 de um total de 5 estrelas

Very interactive course and in detail…

Very interactive course and in detail course handbook which is needed as well as the course.
The download for the exam was a little tricky as it needed to be more explicit. ie:when it stated share your screen it would be helpful to state click on the image to share your screen.
Apart from that an easy process.

17 de junho de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good afternoon, thank you for taking the time to provide a Trust Pilot review. We will most defintely follow up on your feedback. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Enrolled in the Personal License Course…

Enrolled in the Personal License Course which was easy to learn, fast and gives you exactly the info you need to then pass the exam. Thank you!!!

13 de junho de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good morning, thank you for your five star review! Congratulations on passing your exam. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great for personal licence course

I am happy I found this company to do my training for a personal licence. Great value for the money, straightforward lessons. It was easy to study and they have amazing customer service! Everyone was very polite and helpful over the phone. The test was easy to book and I did it remotely with proctor exam. Overall a good experience, it took them 2 working days to submit my results to train2train and then I received my original certificate on the next day! I would recommend to anyone who is looking to obtain a personal licence.

13 de maio de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good morning, Congratulations on passing your exam. Thank you for taking the time to provide a five star review. Really pleased to read that you found the process straightforward and had 'amazing' customer service. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Thank you too all at Train2Train for…

Thank you too all at Train2Train for your help and support during my training and exam. I would recommend them to anyone who needs training.

9 de maio de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good morning, thank you for your 5 star review and for your recommendation to use Train2Train as a training provider. Best wishes, Becky

Avaliado com 3 de um total de 5 estrelas

Took a course through my work

Edit: Becky called me the day after I left the review. She was very polite and appreciative of feedback.

Some things she explained were an issue on Musgrave's end and she would pass it on to avoid the same thing happening in the future.

As she was so lovely on the phone and open to feedback I have given another star.
_____________________________

Took a course through my work and the communication on the train2train side was terrible. I got a bunch of the same emails over and over again and all it said was the time and day of each training session. I never responded to them because they never requested any information from me in the emails. Then someone from train2train called my work and said I needed to send them my address, DOB...etc. but never said why. I sent it anyway.

Few days later I got a big box of training materials. I didn't know they were sending them. What if I didn't get them and didn't know until the course started I needed them?

Well day one of the course some candidates didn't have their training materials and by day 4 two weeks later they still didn't have them and got sent a digital copy the day before the presentations had to be done. Ridiculous.

We did the exam and were told that we would get results the same day. It's 2 days later now and we still haven't got them.

They used a website called the vault. When the course started I was told we had to do some assignments on there but I didn't even know what it was. The woman from train2train said she would send me my login info again. I never got it in the first place. There was precourse work I should have done before the course started and I didn't even know about it. I searched my inbox and I never got anything about it until I asked her to send it. So she didn't send it "again".

The course itself was good and the trainer was great, but she wasn't from train2train.

26 de abril de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

An easy to deal with company

An easy to deal with company - helpful at every stage of the process.

Course well laid out, easy to understand and interactive to keep it interesting.

Slight problems getting set up for the exam as I do not have a smartphone - perhaps consideration should be given to working round this for those like me who do not have a smartphone - but otherwise would recommend.

10 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good afternoon Catriona, thank you for providing Train2Train with a Trust Pilot review. Thank you for your recommendation and congratulations on passing your exam. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, have been really helpful throughout the process. friendly, quick and efficient service.

Course material is detailed and well presented

Highly recommend

6 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good evening, thank you for your 5 star Trustpilot review and for your recommendation! Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Personal Licence Course

Excellent from start to finish !
Thank you

6 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good evening, thank you! Myself and the team at Train2Train really do appreciate it that you have taken the time to provide a reveiw on TrustPilot. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Really professional company

Really professional company, helpful from start to finish and always there to answer any questions. Very pleased with the service and gained my qualification! Thanks for all of your help

12 de janeiro de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good evening, thank you very much for your feedback. Great to read that you were pleased with the service from Train2Train. Congratulations on passing your exam! Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great company

Always on hand when I had questions and totally helpful

13 de janeiro de 2023
Avaliação não solicitada
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Resposta da Train2Train

Good morning Tania, thank you for providing Train2Train with a 5 star review. Really pleased that you found the team to be helpful. Pleae do let us know if we can provide any further support. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Really good presentation and I…

Really good presentation and I formation easily understood. Would do more course with them.

6 de dezembro de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good morning Paula, thank you ever so much for taking the time to provide Train2Train with a review and for 5 stars! Really pleased that you found the course easy to understand. Please do not hesitate to contact myself or the team at Train2Train if you need any further assistance. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great service from start to end

Great service from start to end. Received up to date emails and always available if needed assistance. Definitely recommend

31 de outubro de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good afternoon, thank you for your 5 star review and recommendation. Really pleased to read that you received great service from start to end. Best wishes Becky & the team at Train2Train

Avaliado com 5 de um total de 5 estrelas

Train2Train is very efficient

Train2Train is very efficient, corse was professional and fast service. I realy enjoy doing it and very easy to pass and get the certificate. I recommend Train2Train who need the personal licence to follow up thanks Train2Train Good luck and all the very best.

17 de outubro de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good afternoon, thank you for taking the time to provide a 5 star Trust Pilot review for Train2Train. Congratulations on passing your exam. Best wishes Becky & the Train2Train team

Avaliado com 4 de um total de 5 estrelas

Everything about the course was…

Everything about the course was efficient and dealt with professionally and quickly. The course itself was well written and clear. The only hiccup was the move from passing the course to taking the exam where there wasn't a smooth transition but we got there in the end.

2 de agosto de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good evening Lesley, thank you for your feedback. Really good to read that you were pleased with the course. Sorry to hear that the transition from passing the course to taking the exam wasn't smooth on this occassion. If you can provide me with any further information I would be really grateful as we are always keen to ensure that we provide our customers with the highest level of customer service. My email address is bashley@train2train.org Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great Course

Very well layed out course well made and displayed

24 de julho de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good evening, I really pleased to read that you found our course to be great! Thank you for taking the time to provide us with a 5 start review. Best wishes, Becky and the team at Train2Train

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

I had never heard of Train2Train before signing up for one of their courses. That said I cannot recommend them highly enough and will definitely go back to them in the future for any other relevant training that they offer. Their communication is above excellent - there is always somone on the end of the phone (which is always answered immediately) who is knowledgable, patient and happy to advise or help. The training course itself was easy to follow and the online exam straightforward to set up. Having passed the exam they then sent through a super helpful follow up email explaining how to go about applying for my licence, how to fill in the forms and what I needed to include with the application. All in all they have gone above and beyond what I expected from signing up to an online training resource which I originally picked because they had the most competitive price! Wouldn't hesitate to recommend - thank you Train2Train :)

19 de julho de 2022
Avaliação não solicitada
logotipo da Train2Train

Resposta da Train2Train

Good evening, thank you for taking the time to provide Train2Train with a 5 star review. Myself and the team look forward to supporting you again with any training needs that you may have in the future. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

Great training with a straightforward exam

The training process was easy to follow and easy to do bit by bit so that the amount of content didn’t seem overwhelming. The mini assessments throughout the training set me up well for the actual exam. The exam was easy to set up with helpful guidance sent in advance and straightforward to complete. For someone who isn’t good at exams I was worried, but the training beforehand prepared me well and i passed!

18 de julho de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good evenign Bethan, thank you for your 5 star review and congratulations on passing your exam! Best wishes, Becky and the team at Train2Train

Avaliado com 5 de um total de 5 estrelas

Smooth and well supported process

I wasn't aware of Train2Train until I did this course. They were chose by my employer and they enrolled me. I must say that the process was very smooth and I was supported at every step of the process. The assessment process is quite complex but there was sufficient information provided to navigate the set up with ease. I got 90%, which for a 50 year old who hasn't done anything like that for a very long time I was very pleased!

28 de junho de 2022
Avaliação não solicitada
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Resposta da Train2Train

Good morning Andrew, Congratulations on successfully passing your exam. Thank you for your five star review of Train2Train. Really pleased to read that you found the process to be smooth and that you were happy with the support provided by the team at Train2Train. Best wishes, Becky

Avaliado com 5 de um total de 5 estrelas

As a more senior person I was a little…

As a more senior person I was a little apprehensive about taking exams at my age but with the fantastic support and communication from Trai2Train I passed with flying colours. Even the last minute panic with my camera setup for the exam I was talked through each stage just in time thanks to the amazing patience of Jasper Gray.

24 de junho de 2022
Avaliação não solicitada
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Resposta da Train2Train

Dear Mr Skellington, thank you for taking the time to provide Train2Train with a 5 star review and congratulations on passing your exam. I will certainly pass on your thanks to Jasper! Best wishes Becky

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