Training LinkAvaliações 

Resposta da Training Link

3 de mar. de 2025

Thanks for your review, and the 5-stars Jess!
We're delighted to read that you found our support helpful!
Thank you for the recommendation, and we hope you're able to put your news skills to good use.

Resposta da Training Link

3 de mar. de 2025

Congratulations on achieving a Distinction in your first AAT Level 2 Accounting exam Thomas! That's absolutely fantastic news, and we're so proud of your hard work and dedication. 🎉

We're thrilled to hear that you've found Training Link to be a "top-notch" training provider. It's wonderful to know that our study materials, assessment preparation, and tutor guidance have all been brilliant for you. We strive to provide comprehensive and effective support, and your feedback confirms that we're on the right track.

"Onto the next unit..." - We love your enthusiasm! We're excited to continue supporting you on your AAT learning journey.

Your 10/10 recommendation means the world to us! Thank you for sharing your positive experience with others looking to start their AAT studies.

We wish you all the best in your upcoming units!

Resposta da Training Link

3 de mar. de 2025

Thank you so much for your fantastic 5-star review Joanne! We're absolutely delighted to hear that you're having such a positive experience with your course.

It's wonderful to know that you're finding our course notes clear and concise, and that the practice questions are effectively helping you understand the subject matter. That's exactly what we aim for!

We're especially pleased that you've found our course tutor to be helpful and quick to respond to your queries. Providing timely and effective assistance is a priority for us, and we're glad it's made a difference in your learning journey.

Congratulations on your successful first two exams! We're thrilled that the training we've provided has contributed to your success. We're committed to supporting you every step of the way, and we're excited to see you continue to grow.

Thank you again for your kind words Joanne, and for choosing Training Link.

Resposta da Training Link

3 de mar. de 2025

Thank you so much for taking the time to share your valuable feedback on your AAT Level 2 Bookkeeping experience with us Nicola. We're thrilled to hear you achieved a Distinction! That's a fantastic accomplishment, and we're proud to have been a part of your success.

We're delighted you found our blended learning approach, including the printed study materials and online resources, to be beneficial. It's also great to know that you found our tutor support to be responsive and helpful.

We appreciate your honest feedback regarding the discrepancies you found in some of the course activities and answers. We understand how frustrating this can be, and we apologise for any confusion or concern it caused you. Please be assured that we take such matters extremely seriously. We work closely with our sister company, who are the authors of the material, to ensure accuracy. When errors are identified, they are corrected immediately and thorough reviews are conducted to prevent future occurrences.

Your diligence in reporting these issues to your tutor is invaluable. Your feedback helps us to continuously improve our materials and services, ensuring the highest quality learning experience for all our students. We are grateful for your proactive approach and your confidence in raising these concerns.

Thank you again for your feedback and congratulations once more on your outstanding achievement.

Resposta da Training Link

28 de fev. de 2025

Thank you so much for your wonderful feedback Zeynab! We're thrilled to hear you've had such a positive experience with us across multiple courses, from your AAT Level 1 Bookkeeping qualification and additional Sage 50 studies, to your current AAT Level 2 Accounting course. 📚

We're especially pleased that you've found our communication to be straightforward and efficient. We understand how important reliable support is to your learning journey, and we're committed to maintaining that standard.

It's fantastic to know you've never experienced any issues with us. Your continued trust in Training Link means a lot.

We wish you every success as you continue your AAT Level 2 Accounting studies!

Resposta da Training Link

12 de fev. de 2025

Thank you so much for your wonderful 5-star review Mirena! We're absolutely thrilled to hear that you successfully completed the SAGE 50 Payroll course, and that you were happy with the experience.

We're particularly pleased that you found the textbooks accessible and comprehensive. We put a lot of effort into ensuring our materials are easy to understand and follow, so your feedback is really encouraging.

We really appreciate your recommendation too! Knowing that you would use our services again means a great deal to us.

We wish you all the best in your future endeavours and hope to welcome you back when you're ready.

Resposta da Training Link

16 de jan. de 2025

Thank you so much for your kind words and 5-star rating Malgorzata!
We're thrilled to see that you found the AAT Level 2 course and materials beneficial to your learning style. We strive to make learning accessible and engaging, and we're glad your experience with Training Link has reflected that. 📚💥😁

Resposta da Training Link

16 de jan. de 2025

Thank you for your kind words and 5-star rating!
We're delighted to read that you found our Level 2 Accounting course engaging and beneficial. We strive to provide a high-quality learning experience, and it's rewarding to know we've met your expectations. We wish you all the best in your future endeavours!

Resposta da Training Link

9 de dez. de 2024

That's fantastic news Mr Lee!
We're thrilled to hear that our resources and tutor support played a significant role in your Level 2 Introduction to Bookkeeping success. It's always rewarding to see our students achieve their goals.
Well done, and we wish you all the best in your future studies!

Resposta da Training Link

6 de dez. de 2024

Thank you for your kind words Maria!

We're thrilled to hear that your experience with Training Link has been so positive.

We're glad that our prompt support and comprehensive course materials have made your learning journey smoother. Our goal is to equip our students with the knowledge and skills they need to succeed, and it's wonderful to know we've achieved that for you.

Thank you again for choosing Training Link 😊📚🎉

Resposta da Training Link

18 de nov. de 2024

Thank you for taking the time to leave a review Jonathan. We appreciate your feedback on your recent Level 2 training experience.

We appreciate that you might have been disappointed with the lack of live sessions within the option that you selected, and this is why we offer the upgrade to the Blended Live option. While the option you selected is more cost-effective, the Blended Live option incorporates interactive sessions with tutors to complement the study materials.
You actually have the flexibility to upgrade to the Blended Live option at any point during your training journey.

The Blended Live option provides several key benefits that might enhance your learning experience:

Expert Guidance: Our tutors are industry professionals who can answer your questions in real-time, clarify complex concepts, and offer valuable insights you won't find in written materials.
Interactive Learning: Live sessions allow you to participate in discussions and engage with other students. This interactive approach fosters a deeper understanding and improves knowledge retention.
Personalised Support: Tutors can tailor their approach to address individual learning styles and provide personalised feedback to ensure you're on track.
For more details on the Blended Live option and its benefits, we recommend visiting our website at https://training-link.co.uk/blended-live/

We'd be happy to discuss upgrading your current training to include live sessions. Feel free to reach out to our student services team and we'll be glad to answer any questions and explore the best option for your learning needs.

Resposta da Training Link

6 de nov. de 2024

That's fantastic news Dan! We're delighted to hear that our study materials and support have helped you achieve such impressive results. It's incredibly rewarding to know that we've contributed to your success.

We look forward to continuing to support you on your learning journey. If you have any questions or need assistance, please don't hesitate to reach out.

Best wishes for your continued success!

Resposta da Training Link

6 de nov. de 2024

Congratulations on passing your Level 2 Bookkeeping exam Rebecca! We're thrilled to hear that our resources and tutor support played a significant role in your success.

If you decide to continue your studies with us for Level 3, we're confident that we can provide the same high-quality support and guidance to help you achieve your goals.

Thank you for choosing Training Link 😊

Resposta da Training Link

6 de nov. de 2024

We're so pleased to read that our AAT resources have been so beneficial to your learning journey up to now. It's fantastic to know that our approach of combining clear explanations with practical exercises has helped you grasp the concepts and achieve success in your first exam.

We're confident that the building-block structure of our materials will continue to support your progress in the second unit and beyond. Thank you again for your kind review Alice, and we wish you all the best with your next exam.

Resposta da Training Link

Atualizado em 25 de out. de 2024

Hi Ramona,
We have reviewed our records and believe we have already addressed your concerns in a timely and professional manner, but let me address these within this public forum.

• Firstly, you enrolled on your course in September 2022, and we upgraded you to the ‘live’ option free of charge in 2023. Despite the online lessons being available to you, you elected not to attend any of them. This was your choice, and you were never lied to.
• As per our returns policy, you had the option to cancel the course at any point within the first 14 days of purchasing your course and receiving the materials. At no point within that timeframe did you ask for a refund.
• When the AAT updated their curriculum, we provided you with the updated materials in PDF format, as these updates came into effect after you received the book related to this update. This was not a “lame excuse”, it was fact.

I’ve had a look back on your file and can see that on the occasions that you have struggled; your tutor has provided you with numerous replies (over 130 e-mails have been sent to you throughout your studies with us) filled with worked examples.
We have tried at every opportunity to guide you toward the successful completion of your course, but you have elected not to follow our processes and complete the course as directed.
As you know, our commitment to our students is to equip you with the skills (if you are open to learning them, of course) to work out various scenarios that you might encounter within the industry.
If we were to simply give you the answers to all of the questions you put to us (which we will never do), you haven’t really learnt anything. You need to understand the reasoning behind it.
One example:
On the 28th of February you asked: -
“Can you please advise how to calculate prime cost and marginal cost on Task 1”
On the 29th of February your tutor provided you with a full worked example.
Based on the example, you would be able to work out how to calculate prime cost and marginal cost regardless of the figures (as you have been shown how to do it).
Yet, later on the 29th, you asked:
“Can you please help with the prime cost calculation:” (Screenshot provided) which would lead us to believe that you either didn’t receive your tutors' original e-mail, you hadn’t fully understood the contents of it or you simply ignored it in the hopes that your tutor would simply give you the answer to the screenshot (again, we will never do this, as you’re not learning anything in receiving the answer).

If these examples were not sufficient, you might have considered sending a more robust e-mail (or even a telephone call), as this would have enabled your tutor to provide you with more detail/information.
At no point have you replied to any of your tutors’ e-mails indicating that you didn’t understand the contents of their e-mails.

We understand that every learner is different; some prefer text, some videos and some need to speak to their tutor to really grasp what is being taught. That is why your tutor also advised you of the existence of the videos that we have created that cover the topics that you have queried, as it might help. You’re under no obligation to watch them, as this style of learning might not suit you, but the option was there.

With distance learning, the onus is always on the learner to make contact with the tutor (via e-mail or telephone) and your tutor would then offer you guidance. Your tutor has done this on every occasion.

What you have paid for was not just books; it was the means to obtain a qualification through hard work, dedication and a diligent study pattern, whilst taking on board all of the information that we as your training provider will provide. This, we have provided in full. We cannot be held liable for students not following our processes/guidance.

Your studies with Training Link ended in March 2024.
We would like to wish you every success for the future, wherever this leads you.

Resposta da Training Link

23 de out. de 2024

Thank you for your feedback William. We're sorry to hear that your experience with our services didn't fully meet your expectations.

We understand that timely communication is crucial. While we strive to maintain regular contact with our students, as we always work to our student's pace, the onus is always on the student to get in touch, particularly if there is anything they're unsure of or need help with.
Our tutors are available Monday-Friday 09:00-17:00, and we don't restrict you on the amount of contact you have.
That being said, we'll be sure to review our internal processes to see if anything needs addressing.

Regarding Sage Learning, I'm sorry, but we're left rather confused as to the content of your review in this regard.
Our records show that we haven't sent any of the learning material or download as yet. This is usually sent once you get toward the end of your course, but as you haven't completed the final unit within your online learning portal, the trigger point hasn't been reached.
Had you completed the course to its fullest, we would have sent you all available resources for your Sage training, so you can see our confusion here.

We're pleased to hear that you were able to pass your exams by going through the course content. Our goal is to equip students with the knowledge and tools they need to succeed.

Thank you again for your feedback.

Resposta da Training Link

7 de out. de 2024

Thank you for your kind words Maria! We're glad to hear that our tutors and resources have been helpful.

Resposta da Training Link

22 de ago. de 2024

Thank you for your wonderful review Sarah!
We're thrilled to hear that you've had such a positive experience with us. Your satisfaction is our top priority, and we're delighted that our tutors and staff have been helpful, and online learning platform easy to use.
We're committed to providing the best possible learning experience, and your feedback is invaluable.
Thank you again for choosing us!

Resposta da Training Link

11 de jul. de 2024

Thank you for sharing your positive experience Amanda!
It's wonderful to hear that our staff provided valuable assistance when you faced challenges. The recommendation to take mock exams is excellent advice; they can significantly boost confidence and readiness for the final exam.
Best of luck with your studies, and we appreciate your recommendation! 🌟📚

Resposta da Training Link

11 de jul. de 2024

Thank you for sharing your positive experience Hannah! It’s great to hear that signing up and accessing your tutor support was straightforward.
We recognise that some students prefer the 'digital only' learning experience, but we also feel that having the option to receive paper copies of workbooks is also essential, as no two students learn the same way.
Best of luck with your bookkeeping journey, and we look forward to supporting you through level 2! 🌟📚