Traktion Avaliações 

31
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Horrible experience as a freelancer. I signed up and told them about what I offered, completed my profile and then was sent a lead. Turns out the company was looking for completely different skills. I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow, my two years with Traktion have been nothing short of incredible! The concept is brilliant, and I've had the opportunity to work on exciting briefs from day one. The platform's seamless process... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very impressive! We have been struggling to find the right digital marketing expert for our web store for more than a year. Traktion and their team understood our needs completely and found us th... Ver mais

Avaliado com 1 de um total de 5 estrelas

1st review from a Freelancer on the platform instead of a client review. The platform offers no protection to freelancers, a client didn’t want to pay the second month of their committed contract,... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Empresa de Software

Informação fornecida por fontes externas variadas

Traktion helps businesses increase their returns on marketing campaigns by connecting them to verified digital marketers, matched across 25+ factors.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

31 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(31)

0 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Horrible experience as a freelancer

Horrible experience as a freelancer. I signed up and told them about what I offered, completed my profile and then was sent a lead. Turns out the company was looking for completely different skills. I kept following up with the recruiter a traktion who just completely ignored all my email from then on.

10 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an incredible experience with Traktion!

Wow, my two years with Traktion have been nothing short of incredible! The concept is brilliant, and I've had the opportunity to work on exciting briefs from day one. The platform's seamless process for connecting with clients is a game-changer. Plus, now they offer a wide range of ecommerce briefs!
Traktion's support and care for freelancers are outstanding. I'm truly grateful for the growth and experiences it has brought me. Highly recommend to fellow freelancers! 🚀🌟

17 de julho de 2023
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

No Briefs As a Freelancer.

yGreat concept, initially had a few briefs and some work. Raised an issue about a client I was working with needing responses out of hours - stopped working with the client but was very open the entire time with Traktion about the issues. Wasn't made aware of anything I had done wrong. I've never received another brief from them again. I have asked and received responses that they simply don't have the ecommerce clients/briefs and along with contradicting advice it was because my experience with previous client. Such a shame as a great concept - just didn't seem to be managed well or very supportive in my experience. UPDATE - Not sure about the 24 hour mention in the Traktion response below (this may have been from an out of office reply on email so this seems slighty out of context) - had this conversation had been had at the time this would have been clarified. This wasn't raised with me at all. In regards to brief to conversion rate - it was a brand new product with no sales. The site has a super low conversion rate which I was not responsible for and also the client wouldn't listen to my recommendations (and kept changing the ads themselves) therefore made it very difficult to do my job. None of the issues mentioned in your response were raised at the time so it's very surprising to hear this now. I asked for more specific feedback at the time and was told that you agreed it was down to their lack of experience and to be very clear on ways of working (which I was) with the next client. I would never even bother with writing a review but I am very clear on the facts which I have outlined. Sorry to say but Traktion have just got this wrong.

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da Traktion

Resposta da Traktion

Hi Sally,

thanks for taking the time out to review. Constructive feedback is always valuable.

It's disappointing to hear we didn't meet your expectations.

There are 3 factors that impacted the volume of briefs you received

1. Response Times.

Most of our clients today do (rightly or wrongly) expect a response within the same day to queries. This was often not compatible with your stated service aim 'to respond to all emails within 24 hours if not sooner'. We don't force new ways of working on freelancers and are respectful of their ways of working and constraints. Sometimes though, as a consequence, it does limit the volume of briefs, because many clients do expect speedy turnaround times and mandate it in their requirements.

2.Conversion Rate.

Your brief to conversion rate was low Vs the average. This metric (i.e how many Traktion briefs you are given and then successfully convert) is important as it provides us with a guide on a) how well we are matching talent and b) if the talent is right for our platform. If the brief to conversion rate is low neither the freelancer nor the client nor us is having a good experience. So this impacts subsequent brief matches.

3. eCommerce Demand

The profile of briefs we receive changes depending on the market. We now work with a higher % of enterprise brands and fewer small independent eCommerce brands. Many of these small eCommerce brands have struggled the last year due to a) decrease in paid social performance b) increased cost of goods c) softening consumer demand and subsequent conversion rate. We are seeing return to growth now as Meta performance improves but this combination of market forces has certainly influenced the volume of briefs you have received (as an eCommerce specialist)

best wishes

Stef
Co-Founder

Avaliado com 5 de um total de 5 estrelas

An Unparalleled Freelancing Experience with Traktion

From the moment I embarked on my freelancing journey with Traktion.ai, I have been nothing short of impressed. As a service provider, the platform has been an absolute game-changer, consistently proving its worth since day one.

One of the key highlights for me is the caliber of clientele I've been able to connect with. Traktion has opened doors to truly top-tier, high-value clients, who have immensely enriched my freelancing portfolio. This platform has not only enabled me to expand my client base, but also fostered long-term, rewarding partnerships that continue to thrive.

Traktion's dedication to bridging the gap between freelancers and businesses is genuinely commendable. Their intuitive interface, coupled with their robust matching algorithm, ensures that I am paired with clients whose needs perfectly align with my skills. The result? A seamless synergy that fuels productivity and mutual growth.

23 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Clever platform and wonderful people

Counting my blessings that I stumbled across Traktion! Had never heard of it and was desperately searching for a freelancer to help with the social media strategy for the company I work for after using a very overpriced agency who did next to nothing. I was matched with a wonderful freelancer who just came in for her first in-person collaboration - it was such a rewarding session and really excited to work with her going forwards. CEO is absolutely lovely as well - super approachable and hands on, and directly helped with the conversation in the early stages. Thank you Traktion!

19 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent platform offering the…

Excellent platform offering the marketing talent that early stage startups need to go to the next level. The freelancer we were allocated helped us set up the right systems to launch and track advertising campaigns, aggregate data from these campaigns, and provide the knowledge and know how to continue doing things in-house.

29 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic platform and team!

As a marketer on Traktion's platform, I have to say I'm very, very happy with the team here. Their communication is fantastic, great at helping me with any issues and the platform is super easy to use to acquire high quality clients. I wouldn't go anywhere else to look for marketing requests, you guys have done a fab job. Thanks again!

23 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience finding, briefing and onboarding talent found through Traktion. Superb support by the team and very happy with the new parters for myself and my clients.

20 de agosto de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Supportive platform for freelancers

Traktion have been fantastic to work with over the last couple of months. As a digital marketing freelancer they have supported me to develop new client relationships and even went beyond the call of duty in helping me work with Facebook to get my ad account unblocked.

Great company which supports their marketers in every situation!

8 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend Traktion

Traktion was immediately responsive to our needs as a growing startup. They saved me tremendous time and provided outstanding candidates within a matter of days. The consultant we selected has exceeded our expectations. Very pleased and highly recommend working with Traktion!

24 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very happy Freelancer

We are a LinkedIn marketing agency in Kent.

We have been working with Traktion for about 4 months and we have had several new clients from this process. I can’t thank their team enough and the clients have been absolutely fantastic.

The platform is very easy to use and helps me manage the many client requests for quotes easily and efficiently.

If you are a freelancer you should absolutely use Traktion.

4 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Traktion has helped connect Artisan &…

Traktion has helped connect Artisan & Fox with expert marketing and ad agencies. This is a great platform for connecting marketing professionals with small businesses! Excellent customer service from the Traktion team and easy interface.

30 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’ve recently started using Traktion as…

I’ve recently started using Traktion as I needed help with a small marketing campaign. I’m very content with the service. I was able to find the help I needed in a short amount of time and the platform has been easy to use. The customer support has been excellent. I look forward to using Traktion again for future campaigns. Thank you Traktion team!

29 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience !

Great experience! Traktion did a really good job with helping me figure out what to hire for!

Very good!

25 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Platform offers no protection to freelancers

1st review from a Freelancer on the platform instead of a client review. The platform offers no protection to freelancers, a client didn’t want to pay the second month of their committed contract, and Traktion accepted this without consulting with me. They make decisions on your behalf with your clients. Avoid at all cost, currently taking legal action against this company to recoup owed monies.
It started well, a great call with the founder, good customer support and a few leads, but it all falls apart when things go wrong. The founder just says they have no responsibility even though your legal contract is with Traktion and then he makes the decision on your behalf with your clients. They can't have it both ways.

I had high hopes for this platform, since it felt more premium than Upwork, but I find the company very 2 faced and they are purely in it for the money. They protect their clients 1st and expect the freelancer to “take the hit” as the founder Saher told me on the phone.

25 de setembro de 2020
Avaliação não solicitada
logotipo da Traktion

Resposta da Traktion

Hi Ben,

We’re writing in to clarify the situation so the public can take a balanced view on this issue.

Your review concerns a business that you were working with through the Traktion platform. From what we can see, you both agreed to trial working together for the months of August and September. We have limited purview on this as many communications went off-platform.

Roughly two weeks into August, the business submitted feedback that they were unhappy with your work, with the business saying, “Deliveries have been late and not of great quality”. The business then sent notice to you in mid-August that they will not be continuing in September.

Nevertheless, Traktion protected your payment for the month of August, and you were paid in full for August’s work. In September, as your client have already given notice to end their working relationship with you two weeks prior; no work was done by you in September. As such, you did not “take the hit” as you were paid in full for your August work.

We have tried to mediate where we can. Your claim that Traktion offers no protection to freelancers is patently false, as we protected your August payment and you were paid for services provided.

However, in early September, you have tried to sue Traktion, claiming that Traktion needs to pay you for the month of September. This claim has no legal basis for two reasons. Firstly, you have not done any work in September (the month has not even started when you sent a legal claim). Secondly, as explained to you when you first signed up to the platform, and as we reiterated many times thereafter, your services contract to provide marketing services is naturally between yourself and the business — just like any other freelancing platform.

Lastly, it is not true that you are the first freelancer to submit a review. There have been numerous freelancer reviews below. We treat all Traktion freelancers with the utmost respect, and want to support all marketers in doing their best work.

Avaliado com 5 de um total de 5 estrelas

Great to work with + quality clients

Traktion have been great to work with so far. I have 1 active client from them and a couple I'm pitching for at the moment. They always provide good quality client requests that have been pre-qualified so they're able to give me a good level of detail before pitching. Saher has always made himself available if more info is needed or to help push things along.

15 de agosto de 2020
Avaliação não solicitada

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