The staff were professional at all times. They didn’t Russ me off the phone, they took their time to explain how to make my design better. I was walked step by steps. All the associates who assisted m... Ver mais
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The staff were professional at all times. They didn’t Russ me off the phone, they took their time to explain how to make my design better. I was walked step by steps. All the associates who assisted m... Ver mais
A empresa respondeu
My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artw... Ver mais
A empresa respondeu
Kayla - Customer Rep - was outstanding in helping me through a difficult process, even though I have been doing this going on three decades. However, I am upset that the print process for full color,... Ver mais
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Great quality transfers! Transfer Express is my go-to shop for transfers. They are great to deal with. Can't wait to run this order. This will be my first time running Ultra-Color Pro. Super stoked, a... Ver mais
A empresa respondeu
Escrito pela empresa
Tyler Boulevard 7650, 44060, Mentor, Estados Unidos

Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Issues with UltraColor Max not pressing correctly to a simple cotton t-shirt despite following the given directions.

Resposta da Transfer Express
Poor quality products, expensive prices, and polices that are NOT very customer friendly...very disappointed!! To any new business, STAY AWAY from this company!!

Resposta da Transfer Express
These are the transfers I trust. This is the company I trust. If everything is not perfect, they are great to quickly resolve the issue.

Resposta da Transfer Express
I understand, under new rules, you cannot combine order in the same shipment.
When delivery in Canada (because not free), the impact is real.

Resposta da Transfer Express
Great product offerings and nice website to order. Whenever I’ve had a question or concern they have always been very helpful.
Orders have always arrived on time and if I’ve ever had a damaged order it’s been replaced fast.
My only drawback is they seem to have issues with UCM application instructions. I was having issues with the hot peel. After 2 orders coming in like this I called to see if I need to do something different (assuming it’s an issue on my side). I was told an internal memo went out saying it should be cold peel now. No emails to the consumers. Just internal. A little frustrating to find out this way.
I’d prefer the company be open about this and not try to hide it and only tell customers when they call with problems.

Resposta da Transfer Express
Super easy ordering process, super easy pricing, quick ship, good product.

Resposta da Transfer Express
I can always count on a great product made exactly as I ordered.

Resposta da Transfer Express
Ashley made my experience less stressful when I needed help figuring out the size DTF I needed.

Resposta da Transfer Express
Appreciate the quick shipping and the design program.

Resposta da Transfer Express
I appreciate the quick turnaround and the quality work; I have not had to return or complain about any of the prints I received

Resposta da Transfer Express
I have ordered a lot of transfers and they work well. Had one issue with one order and they took care of it

Resposta da Transfer Express
Very easy to work with and the designs are awesome.

Resposta da Transfer Express
The shipping is always on point, and I love that you all test out the print for me. I'm so happy with the service you all provide. So so helpful.

Resposta da Transfer Express
My experience with Transfer Express has always been excellent. I've been a customer for over 5 years. The design application on the site is very easy to use, whether designing from their usable artwork/fonts, or importing my custom logos & designs. The finished products are ready to press after a quick cut to separate the images on the sheets. The turnaround time is super-fast, and I live close by, so I pick my prints up.

Resposta da Transfer Express
I had an issue with my final prints. Immediately I called Transfer Express and spoke with Brandon. He looked into the issue apologized and resolved the matter for me quickly. As a result, I'm looking forward to future projects with Transfer Express.

Resposta da Transfer Express
Orders are processed quickly and accurately. If I need assistance and call TE, I always get a helpful, friendly advisor for my projects.

Resposta da Transfer Express
Customer service was very helpful getting the files setup correctly.

Resposta da Transfer Express
Poor quality control.
Too difficult to process tax exempt certificate

Resposta da Transfer Express
For the second time I placed an order and it has taken over a week to receive my product. The shipping I am paying for is not stated that it will take longer than 2 days. And if the production is high volume maybe mention it to your customer so that they can plan accordingly. After calling I was listen to but then dismissed. My orders are now late, it's my reputation on the line and all I got from customer service was "I understand and we are sorry". I wouldn't mind the product taking longer if the expection was set. For so long your company has been quick and efficiant, until lately.

Resposta da Transfer Express
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