What’s the point in a time tracking app that automatically deletes the time it tracked after a year?? The whole reason we used this app was to keep track of the hours we put into a project and then th... Ver mais
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Veja o que dizem as avaliações
Traqq has streamlined our time tracking process, allowing our team members to take control of their own schedules. It's so easy to use, giving our employees autonomy over their own time management. As... Ver mais
Pros: - Good value for money! With the subscription program, all teams’ communications are streamlined, activities are being monitored, and reports are made available - The customization option... Ver mais
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This software is invasive to the point of outright making me infuriated. It constantly has popups on your screen that will not go away, glitching out and having issues if you try to exit. Ending the... Ver mais
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Detalhes da empresa
Escrito pela empresa
Traqq leads the shift to ethical time tracking through non-invasive analytics. No screenshots. No screen recording. No micromanagement. Our lightweight desktop app respects privacy while delivering rich insights into team performance and productivity. You get intelligent analysis that tracks app usage, work patterns and idle time - all while keeping your data secure. Traqq gives you: real-time productivity insights without privacy trade-offs, automatic one-click time tracking, activity details, smart idle time detection and offline tracking. Traqq combines AI-powered time tracking with smart activity monitoring. The 2025 AI analytics upgrade brings intelligent insights about team productivity and work patterns, without the need for invasive monitoring. Our clients report measurable improvements: better project estimates, fewer delays, and teams that feel respected. You get all the analytics you need without the surveillance feel. Available on Windows, macOS and Linux
Informações de contato
Phillip Street 10, 2000, Sydney, Austrália
- support@traqq.com
- traqq.com
3,3
Bom
54 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What’s the point in a time tracking app…
What’s the point in a time tracking app that automatically deletes the time it tracked after a year?? The whole reason we used this app was to keep track of the hours we put into a project and then they just delete it…
9 de janeiro de 2026
Avaliação não solicitada
Resposta de Traqq
Hi Dan,
We appreciate you sharing your experience with Traqq.
As of now, Traqq is able to safeguard customer information for up to 2 calendar years. This being said, customer information after a given period is deleted for security and compliance purposes.
Any report can be downloaded from Traqq in one click in the format of your choice or simply exported to Google Drive. Additionally, you can schedule reports to be sent to your email automatically. This way you'll be able to find all the old reports directly in your inbox anytime.
If you have any further questions or want to inquire about another topic, don't hesitate to contact us at support@traqq.com
Traqq is easy to use and support is responsive
Traqq is easy to use and allow our team members to track the time spent in the project. We can also get pdf reports, which is great for our accounting team - it is easy to see the total time spent in a time period (eg month) and how much each team member is owed.
Support reaches out and helps us solve issues whenever there is one. Its refreshibg not having to deal with annoying AI bots.
We miss the feature of the blurred screenshots - which we were told won't be comming back (not sure why, regulation in their country?), but it does track activity, which is good enough for us at the moment.
Its pretty easy to use too - hope they keep it simple like that.
Our team uses iOS and windows, which works fine. A year ago though we tried it with Debian and it wouldn't track activity. Not sure thats solved - you might want to check with them. At the time they said they were working on it.
Anyhow, pretty happy - think its best to support small startups than the big companies they have as competitors.
29 de julho de 2025
Avaliação não solicitada
Resposta de Traqq
Hi Bruna!
Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that Traqq has been easy for your team to use and helpful in managing project time and reporting. It’s great to know the PDF reports are useful for your accounting needs.
We truly appreciate your kind words about our support team. Providing responsive assistance is we’re glad you notice the difference!
Regarding the blurred screenshots feature, we understand this was important for some users, and we’re sorry for any inconvenience its removal may cause. If you ever need more context or have concerns about this, please feel free to reach out. We want to be as transparent as possible.
We’re grateful for your support, and we promise to do our best to keep Traqq straightforward and user-friendly. If you ever have suggestions or questions, please don't hesitate to contact us at support@traqq.com
Good program, terrible customer support
The program looks good but if you have any questions or need assistance, they are hopeless. Once you pay your yearly fee, there is zero support. Been trying to sort out an install issue and 3 months later we still don't have it working even though we have paid our money. We won't be renewing at the end of the contract due to no customer service.
9 de janeiro de 2025
Avaliação não solicitada
Resposta de Traqq
Hi Mark,
Thank you for sharing your feedback and for giving Traqq a try. We’re sorry to hear about the difficulties you’ve experienced with installation and support.
Our team did reach out and was ready to assist, but we needed system logs to properly troubleshoot the installation issue. The problem appeared to be related to the administrative setup on your end, which required action from the ICAL system administrator. Without the necessary information, our ability to resolve the issue was limited.
We genuinely want to help and remain committed to resolving this for you. If you are able to provide the requested details, our support team will prioritize your case and work with you to get Traqq running smoothly. Please contact us at support@traqq.com so we can assist further.
We appreciate your feedback and hope to have the opportunity to improve your experience with Traqq.
I reported a glitch in staff earning…
I reported a glitch in staff earning reporting and got a reply only after several messages and a month. The issue was not solved. Support argues that they replied earlier but failed to show any proof.
17 de outubro de 2024
Resposta de Traqq
Hi Stefano,
Thank you for sharing your feedback and for bringing this issue to our attention. We apologize for the delay in our response and for any frustration this caused. Your report was valuable in helping us identify and resolve the glitch in staff earning reporting.
We want to confirm that this issue was addressed in our version update 1.8.0.37493, and staff earning reports have displayed correct information since December 1, 2024. We appreciate your patience and understand how important timely and accurate support is for our users.
If you have any further questions or notice any other issues, please reach out directly—we are here to help and committed to improving your experience with Traqq.
For both large and small companies
For both large and small companies, Traqq helps monitor both, the productivity of each of your teams, and that of each member of each team as well, wich means fair pay for each individual.
19 de julho de 2024
Avaliação não solicitada
Resposta de Traqq
Hi Hugo,
Thank you so much for your thoughtful review and for choosing Traqq. We’re glad to hear that Traqq is helping your company monitor productivity and support fair pay for every team member. Your feedback means a lot to us and motivates our team to keep improving. If you ever have suggestions or need assistance, please let us know - we’re always here to help. If you encounter any issues with our service, please don't hesitate to send us an email at support@traqq.com
If google created the ultimate productivity app
Pros:
- Good value for money! With the subscription program, all teams’ communications are streamlined, activities are being monitored, and reports are made available
- The customization option is very useful!
- Payroll is without any fuss. Payment process if made more efficient.
Cons:
- With so many features, I would like the app to give a suggestion on the most effective way to utilize this app! As a first time user, I am worried that there are some features that I will only get to know after trial and error
2 de julho de 2024
Avaliação não solicitada
Resposta de Traqq
Hi Hanna,
Thank you for your detailed review and for choosing Traqq. We’re delighted to hear that you find value in your Traqq subscription and that payroll and reporting have become more efficient for your teams.
We also appreciate your feedback about discovering all the features as a new user. We understand that getting the most out of Traqq should be straightforward, and we’re actively working on solutions to make onboarding and feature discovery easier. For any issues with onboarding, feel free to sign up for a free Demo so that one of our specialists can show you the ins and outs of how Traqq works at https://traqq.com/demo
Our goal is to provide helpful guidance and suggestions within the app so you can make the best use of every tool from day one.
If you have any questions or need tips in the meantime, our support team is always here to help at support@traqq.com. Thanks again for your feedback - it helps us improve Traqq for everyone.
Easy to figure it out
It is user-friendly, it feels natural to figure it out and it does not only control the time you are working on the project but you can run several reports on it.
Traqq's biggest limitation is the lack of a mobile app. This makes it less convenient to track time when you're outside the office.
14 de julho de 2024
Avaliação não solicitada
Resposta de Traqq
Hi Eva,
Thank you for choosing Traqq. We’re glad to hear your positive feedback regarding the platform being user-friendly with the ability to generate multiple reports for your projects.
We understand that the lack of a mobile app can be limiting, especially for tracking time on the go. Please know that we’re aware of this need and are exploring ways to make Traqq more accessible outside the office. Your feedback is important as we continue to improve the platform.
If you have any other suggestions or questions, our support team is always here to help at support@traqq.com. Thanks again for helping us make Traqq better for everyone.
Ease of use and unique features make Traqq the best time-tracking software we've ever used
It was very easy to implement Traqq across the team as the UI/UX is so user friendly. The offline time-tracking and automatic timesheets are invaluable features to us. The customer support at Traqq is also amazing!
1 de julho de 2024
Avaliação não solicitada
Resposta de Traqq
Hi Niamh,
Thank you so much for your wonderful review and for choosing Traqq for your team. We’re thrilled to hear that you find Traqq easy to use and that features like offline time-tracking and automatic timesheets have become invaluable for your workflow. It’s also great to know that implementing Traqq across your team was smooth thanks to our user-friendly UI/UX.
Your kind words about our customer support mean a lot to us. If you ever have questions or suggestions, please don’t hesitate to reach out at support@traqq.com. We’re always here to help and are committed to making your experience with Traqq the best it can be.
It's amazing
The fact that this app is free for freelancers such as myself is quite surprising as it helps so much with my work. The app tracks billable hours so i can bill clients for the correct amount of hours worked. The app also has features like screenshots and/or screen recordings to provide proof to my clients that the hours billed are 100% billable. Great piece of software!!
4 de julho de 2024
Avaliação não solicitada
User Friendly with responsive customer Support
Traqq has helped streamline our agency as we hire workers from abroad it's hard to get a reading on output and efficiency, as we don't have a physical office.
The ability to monitor times of activity is a game changer! And were see immediate benefits to the business
1 de julho de 2024
Avaliação não solicitada
Resposta de Traqq
Hi Matthew,
Thank you for your great feedback and for choosing Traqq to support your agency. We’re glad to hear that Traqq’s user-friendly interface and responsive customer support have made a difference for your team. It makes us happy to know that features like activity monitoring are helping you manage remote workers and see immediate benefits for your business.
If you ever have questions or suggestions, our support team is always here to help at support@traqq.com. We appreciate your trust in Traqq and look forward to supporting your continued success.
App works fine but customer support does not exist at all
The app works fine but the customer support does not exist. They never answered to any of our customer support requests.
We will move to a different service. No idea what this is but I rarely experienced a shittier customer support.
15 de novembro de 2023
Avaliação não solicitada
Resposta de Traqq
Hi Hendirk,
Thank you for your honest feedback. We sincerely apologize for the lack of response you experienced from our customer support team. We understand how important timely assistance is and we’re sorry for any frustration this caused.
We want to let you know that we have overhauled our support system to ensure that every inquiry receives a prompt and helpful response. Our team is dedicated to providing a much better support experience for all users.
If you are open to giving us another chance, please reach out to support@traqq.com and we will do our best to resolve any outstanding issues quickly. Thank you again for your feedback - it helps us improve and serve our customers better.
Traqq is a game changer
Traqq's strength lies in its ethical tracking feature. Smart solution for both management and employees, providing a way to respect the employees’ privacy and efficient accountability. While the ethical tracking feature is commendable, it would be good to be able to customize it on some occasions.
7 de julho de 2023
Avaliação não solicitada
Accurate Time Tracking
Accurate Time Tracking: Traqq offers precise time tracking down to the minute, ensuring that every second of work is recorded. This accuracy is essential for billing clients correctly, managing projects efficiently, and improving overall productivity.
1 de janeiro de 2023
Avaliação não solicitada
A Comprehensive Employee Tracking Solution
Traqq simplifies employee tracking by accurately monitoring time spent on computers, both online and offline. With its user-friendly interface and reliable data, the system streamlines the evaluation and analysis of employee performance. Additionally, Traqq's individual pay rate calculation and project profitability reports enhance payroll processes and provide valuable insights. While some payroll app integrations are limited, Traqq's overall benefits make it an essential tool for organizations aiming to optimize employee tracking and maximize productivity.
9 de janeiro de 2023
Avaliação não solicitada
Traqq has been a very effective tool…
Traqq has been a very effective tool for my time management and task organization. It has been incredibly helpful, as I have gotten more tasks done than I used to.
8 de julho de 2023
Avaliação não solicitada
Traqq has made it easy for me to manage…
Traqq has made it easy for me to manage my time while working on multiple projects. The user autonomy allows me to stay organized and on track, while the customizations make the app perfect for my unique workflow.
27 de abril de 2023
Avaliação não solicitada
Traqq has improved the efficiency of time tracking
Traqq has improved the efficiency of time tracking for everyone with its user-friendly interface and easy navigation. The inclusion of an anti-cheating algorithm ensures the maintenance of trust within our team, as it promotes honesty. However, there is room for further improvement. Integration with other tools and software would enhance Traqq's functionality, and the addition of a built-in payroll feature would provide greater convenience in managing our team's payments.
6 de abril de 2023
Avaliação não solicitada
"My favorite time management application!"
As a video editor, I've found Traqq's easy tracking and user autonomy features to be incredibly helpful in managing my time and staying focused on my projects. The customizations make it simple to tailor the app to my specific needs.
10 de abril de 2023
Avaliação não solicitada
Traqq
Traqq has streamlined our time tracking process, allowing our team members to take control of their own schedules. It's so easy to use, giving our employees autonomy over their own time management. As a result, our team has become much more efficient, and we've seen a boost in productivity. . However, we wish there were direct payroll features to make the payment process smoother. Additionally, it sometimes gives too much autonomy to users, which can be a double-edged sword
16 de março de 2023
Avaliação não solicitada
Running an e-commerce business
Running an e-commerce business, Traqq has been a cost-effective and reliable time tracking solution for us. It's significantly cheaper than other alternatives, and the anti-cheating algorithm ensures that our team stays focused and productive.
6 de abril de 2023
Avaliação não solicitada
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