Travel Jockey Avaliações 

493
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not use this website, their status on the UK Company House website is Dissolved as of 17th May 2022 check their Company No. 12651471 at get information about a company section at UK Gov website

Avaliado com 5 de um total de 5 estrelas

Whenever, I speak to Rachel my Travel Consultant, she is always ready and willing to research prices that suited my needs. Outstanding service every time and I have recommended them to many friends.

Avaliado com 4 de um total de 5 estrelas

Even though my flight was canceled by Royal Marocco Airlines at last moment, Alex called and informed the situation, all this was handled professionally. He was always there to answer unending questio... Ver mais

Avaliado com 4 de um total de 5 estrelas

I wasn’t sure how reliable travel jockey can be specially that I’m doing all transactions online. But Alex had been a really great help and support- even a lot better than his supervisor! He made sure... Ver mais

Detalhes da empresa

  1. Site de busca de vôos
  2. também em
  3. Agência de Viagens
  4. Hotel
  5. Operador de turismo

Informação fornecida por fontes externas variadas

About Us Travel Jockey is a travel agency in United Kingdom. The company has recently started to trade and we are a new small travel agency based in East London. We are specialized in providing the Flights in more than 100 destinations around the world, Holidays, Car hire, accommodation and also promise to find the best deals for our clients. We know everyone is looking for the cheap deals and something different from other travel agencies so we are the one who knows what our customers wants and needs. Our team is highly motivated, experienced and customer service focused, who is willing to help you to meet your needs every second. We ensure you are satisfied with our product and the service we provide. We promise to not dissatisfy you!


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

493 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(493)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have very good experience with them…

I have very good experience with them and very helpful people

9 de outubro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Dear Mr Usman,
Thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.

Wish you a wonderful travel.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, Efficient & Friendly Service provided by the rep.

4 de outubro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Dear Mr Waheed,
Thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.

Wish you a wonderful travel.

Avaliado com 5 de um total de 5 estrelas

Andrew the has actually provided me…

Andrew the has actually provided me with a brilliant customer service today, very professional and very thoughtful customer service assistant. I believe that he is one of the key elements that brings in more trust into the company with his interpersonal skills.
I really am satisfied with his service thank you.

3 de outubro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Dear Mr Afzali,
Thank you for sharing your valuable feedback about your booking experience with Mr Andrew Tye.
We'll definitely make sure to provide with better customer service and better fares in future.

Wish you a wonderful travel.

Avaliado com 5 de um total de 5 estrelas

Traveljockey always with the best deal

Traveljockey always with the best deal. Please ask for Paul if you need the best deal.

21 de setembro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Dear Mr Asante,
Thank you for sharing your valuable feedback about your booking experience with Mr Paul Walters.
We'll definitely make sure to provide better customer service and even better fares in future.

Wish you a wonderful travel.

Avaliado com 1 de um total de 5 estrelas

Refused Refund

Ruined my plans by booking a completely irrelevant flight w/o issuing a ticket then refused refund despite airline confirming it was Travel J*ckey’s mistake.

13 de setembro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Hi,

We are not able to find any details of your travel you booked with us..Requesting you to kindly share the details

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service. Steve was a thorough professional very helpful and polite. He did his best to come up with solutions to accommodate my travel requirements.

4 de setembro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

**** STAY AWAY FROM THIS COMPANY DON'T…

**** STAY AWAY FROM THIS COMPANY DON'T BE FOOLED BY PROMISE OF CHEAP TICKETS . I AM SUPRISED THIS COMPANY IS RATED TO 4 STARS. I AM REPORTING THIS COMPANY TO AUTHORITIES, SO THAT OTHERS ARE NOT FOOLED . ******

2 de setembro de 2019
Avaliação não solicitada
logotipo da Travel Jockey

Resposta da Travel Jockey

Dear Mr Ganeshraja,

We have booked your flight reservation earlier as well, without any inconvenience, but at the highly discounted fares.
but that flight option was limited and was not available after 2 months, as the fares depend on availability.

But still, We do sincerely apologise for the inconvenience, It was an unfortunate situation where the same Tickets could not be processed, however We offered you another flight options, which you clearly denied, and requested full refund, which was refunded long ago.

Again, We understand the situation and as promised, We'll definitely compensate with great discounts for your next flight reservation.

Avaliado com 4 de um total de 5 estrelas

Trustworthy

Trustworthy travel agent and good customer service by Rachel. Polite and willing to help to get the best affordable ticket from the airline. Good travel agent.

21 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Darry saved my holiday!

Darry was amazing. He was so helpful when a different provider had messed up my flights. He managed to book me a same day flight to Thailand for a good price. Thank you for your help!

15 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From over the years of many times of…no.1 choice.

From over the years of many times of bookings, please find below our reviews which are based on the true experience.

I will recommend Sr. Travel Agent Rachel Somerhalder is a no.1 choice, most trusted lady, she is smart very good in her job, delivers quality service every time with a positive attitude; always happy to serve the customers to their satisfaction.

It is my pleasure to write a genuine review for her and wishing you and the travel jockey all the best.

7 de agosto de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Travel jockey, a truly great travel agency

Stumbled upon travel jockey in 2017 when I needed a quick and cheap ticket to Lagos Nigeria. They've since become my travel agency of choice anytime I want to travel. A particular staff of theirs (Rachael) would go to any length to get you a cheap ticket. That's what I call excellent service, keep up the good works folks.

6 de agosto de 2019
Avaliação não solicitada

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