It was a great first year experience. Book looks fantastic, loved the price, and thought submission and delivery dates were perfect. I did find the responsiveness to my questions throughout the year... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
It was a great first year experience. Book looks fantastic, loved the price, and thought submission and delivery dates were perfect. I did find the responsiveness to my questions throughout the year... Ver mais
A empresa respondeu
There are so many options for a book theme and layouts, it's practically designed not to fail, even for a new yearbook designer. Customer service help is quick and precise, and the delivered books loo... Ver mais
A empresa respondeu
HORRIBLE customer service. They mis printed a yearbook we ordered and refused to fix the issue, even after providing proof of sepersfe orders being placed with sepersfe custom pages. They see this and... Ver mais
A empresa respondeu
Treering software is intuitive and has a lot of similar tools to Canvas and another yearbook editing platform I've used in the past. I am really thankful for the shift it enabled for THEM to handle... Ver mais
A empresa respondeu
Treering is a memory-as-a-service platform that transforms life’s moments into personalized keepsakes. Powered by their proprietary AI-driven technology and just-in-time printing, Treering offers scalable and flexible memory creation solutions for schools, families, and brands. With Treering’s innovative platform, users can preserve and share their most meaningful memories effortlessly and beautifully.
303 Twin Dolphin Dr, 6th Floor , 94065, Redwood City, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
my teacher can't sign us kids in as staff please fix that

Resposta da Treering
I love using treering for my school’s yearbooks! They make creating the book so easy!

Resposta da Treering
I have always received pretty fast feedback whenever I've emailed a question....usually within the same day! Representatives are friendly and efficient and always very helpful!
Treering is always super supportive and readily available. I really appreciate that when needing answers quickly. Their software is also easy to navigate. It is refreshing to work with an online yearbook company this amazing.
Treering is always prompt with responses to questions and there to offer solutions.
We just finished our third yearbook this past school year. We are absolutely amazed at how enjoyable you have made putting a yearbook together. The ideas that you have and the process is extremely helpful. And the price can not be beat. We love Treering and will be using your product for many many years to come. Keep up the great work.
Treering Yearbooks offers the tools and support to create memorable lifetime experiences. I’m grateful for the user-friendly platform and innovative technology to easily design our family’s custom book. With three kids at the same school, it’s great to give each one a book that celebrates their individuality. I have complete confidence in the Treering customer service and support, from design to print and delivery, everything has been amazing!

Resposta da Treering
I placed an expedited order with no custom pages and I can't get a response on whether or not my order has shipped. So frustrating because we are less than a week away from graduation.

Resposta da Treering
I am the yearbook editor for my elementary school, and this is hands-down a favorite in our district. In the past 4 years that we have been using this company, I have had a 100% satisfaction rating with the parents. They absolutely LOVE the personalized pages. The process to create and edit is easy, the turn-around time is speedy, and the quality is incredible. Every aspect from start to finish is well thought out and streamlined, making it a smooth process. I only wish more schools would utilize this amazing company!
Not happy with this company. Website lags and then gets stuck loading and you have to restart. It took forever to finally upload the pictures for the customized pages. It's not user-friendly at all. I'm upset that my kids brought yearbooks home without the customized pages and without the questionnaire that took forever for me to do. I sent an email and got the automated response that a ticket was created and that someone would get back to me. It's almost 24 hours later and still no response. I ended up calling and explaining the issue and all the lady mentioned is that she can give a discount. I'm so upset about the waste of time with uploading so many pictures and having the kids do the questionnaire twice since the website crashed. This is such a disappointment, not to mention how horrible the yearbook looks in terms of color and formatting. It's a deep blue background with black print which makes it hard to see the words and the margins are very random. Some pages have wider margins than other. There's lots of wasted blank space. Not impressed at all!

Resposta da Treering

Resposta da Treering
Treering didn't ship within 5 business days as stated on their website, still can't tell me when the yearbook will ship. Stay away from this company!

Resposta da Treering
I created 4 custom pages for my daughter's yearbook. The website was glitchy and slow throughout the process. My order went through without 2 of my custom pages. Their website is in need of a major update.
Recent Update: Treering rectified the the situation by offering a generous discount code so I could reorder my yearbook with all of my custom pages. Thank you!

Resposta da Treering
Professional response and as a customer, I felt like I was valued and taken care of.

Resposta da Treering
The customizing of pages is unreliable and not user friendly. The system runs slow or doesn't know what it's doing when trying to add multiple photos to the customized pages. It creates duplicates on the preview even when a single photo is only selected once. I've had to redo my order multiple times and it's extremely frustrating. I appreciate the option to create pages using my personal photos but am not impressed with how the system works.

Resposta da Treering
Treering was the best organization to build our school yearbook. The customer service was excellent, and the quality of the book was out of this world. When student and families received their yearbooks, we sold another 20 copies. When I informed families that they would not get them until the summer they didn't even care. They felt that the book was worth it.
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.