Customer service is efficient
Customer service is efficient, friendly, and very quick via email when you need clarification. Home delivery is super fast and hassle-free; you don't need a label or QR code for exchanges or returns. I had to return a product because, despite loving it, it didn't suit me, and the refund was the fastest of any purchase I've ever made—it arrived in two days. It's just as good as the big platforms, and their service is very different: personal and friendly. There are real people on the other end.








