Triangle parking Limited  Avaliações 135

Hi
We’ve used car parking companies few years back and found them to be unreliable and having to wait around to get our car back. My wife came across Triangle parking so I checked the reviews out and saw from customers speak highly of them. Being reliable and professional so we booked our car parking with them in May @ Heathrow airport. Directions were correct, met the chap at the location at Heathrow T5 . Hand over was quick, took a video of the car and we were away. Car pickup was smooth the car was at the airport collected the car and again on our way home.
We did have a flight delay and kept Triangle parking informed and they adapted and were at the airport on time. Nothing was a problem.

I have booked 3 more car parking with Triangle parking today, Highly recommended Triangle parking.

Second time using Triangle Parking for meet and greet at LHR. First time was impressive, our most recent experience beyond all expectations. Jama met us in the short stay, and had already worked out my vehicle’s MOT was about to expire. Whilst we were away he arranged for it to be tested and delivered the car back to LHR with the MOT certificate. Most thoughtful and seriously helpful. Would recommended to anyone wanting good value, personal service.

Thank you Triangle! What a wonderful service, they collected our car when we had a no show from another company ( Dolphin Parking)
Great communication on our return, would definately recommend.

They were prompt to meet us on drop off more importantly we telephoned as told as we collected our bags and they were there before we arrived to the car park as we had a situation with the lift!!! Terminal 5 Heathrow. Will def be using their Meet n Greet again!
Reasonably priced and very polite!

I booked with another company that never showed up (do not book with ‘instant meet and greet’) so in a panic was directed to Triangle. They were excellent. Took my booking on the spot, were very attentive when I was anxious I handed my car over at very short notice, and were super accommodating with payment instructions. Thank you triangle!

Very good communication, good price everything went smoothly . Meet and greet excellent would always comeback to use their services when at Heathrow Airport. Highly recommend!

We used the services of Triangle Parking in December 2023. Apologies to Jama and his team that it took me 6 months to post the review! 😊

We flew to Munich on Friday 1st Dec. Dropping off our car at Heathrow airport was very smooth. Subsequently, we got stuck in snow and our return flight was cancelled three times. We finally managed to get back to London on Tuesday instead of the originally planned return on Sunday.

During this period, Triangle Parking staff fully supported us. They proactively checked our return flights, they contacted us, informing of the cancellations. They continued to monitor the flights and despite cancellations and delays, when we finally flew back, they were there in time with the car ready for us to get home.

We highly recommend their services and will definitely call on them again.

Triangle called us ahead of our arrival time just to see how we were doing and confirm where to proceed to upon arrival. Upon arrival they were particularly helpful and came to find us when we arrived inadvertently at the wrong level in the carpark. A smooth handover and we were on our way in minutes.
On returning post holiday, they promptly brought the car back to me. I found them to be professional and with a good sense of humour making the whole experience very pleasant.
I've used various meet/greet carparking companies at T5 Heathrow and Triangle stood out head and shoulders above the others because the service felt personal and it was clear to me they cared about offering a professional and quality experience. I'll be sure to use them again especially as they remain competitive on price.

We used the service for parking at Heathrow Terminal 3. The price was better than Long Term Parking (even including the extra £15 for going into the short term car park twice). The service was excellent. Everything was thoroughly and professionally arranged. The drivers were waiting when we arrived and when we departed, so we had no wasted time. They were also really friendly and professional people. We will not bother with Long Term Parking again. Triangle was better in every way.

Very professional service, extremely prompt and helpful would highly recommend.

First time using a meet and greet and was a little apprehensive, but Triangle was a great choice. We booked through BA who hadn’t passed the booking on, but on calling to say we were half an hour away Jamal sorted it and had someone ready at the airport when we arrived. The car was waiting for us on our return, immaculate and with only an extra 11 miles on the clock (the distance to their car park in Stockley Park and back)! Would definitely use Triangle again and highly recommend them.

Great company to deal with. Friendly, efficient and punctual - everything you want from a meet and greet service. Highly recommended!!

Excellent service. Smooth handover and car waiting for us on return. The chap who dealt with us was friendly and efficient.

What more could you ask for?

As a fairly frequent user of Meet And Greet services at Heathrow, I can categorically state that Triangle have, consistently, provided the BEST service of all providers that I have experienced. Now, I understand that we all have different experiences in life but, everytime I have used Triangle, they have been there on time, polite, professional and deliver exactly what I require to the point that I have recommended them to colleagues who now use them as the preferred service at Heathrow.
Well done on providing a great, customer driven, service!
Keith

One star for the fact they park the car. Edit - removed the second star because they lie

Well here we go, not sure where all these five star reviews come from. Hold on tight - it's a long one.

About me - I'm a frequent flyer out of Heathrow, especially T5 because of British Airways. I use the airport very regularly and therefore feel that I am more than qualified to write a balanced review because i can compare Triangle Parking to other offerings available for Meet and Greet parking services. I have used many.

This was my first and last time of using Triangle Parking - not said lightly as not all parking services are perfect.

I book parking via BA Parkvia (for the Avios points) and my usual parking company had increased their prices on this occasion. And because I am one for saving my company money, I decided to break my alligience and use a different provider - which on this occasion was Triangle Parking. It would be noteworthy to point out that they were not the cheapest either.

On my departure day rain and traffic scuppered my timings and I was going to be over an hour late to the airport. Not at all Triangle Parking's fault, but neither mine. A call from Triangle an hour before the scheduled drop off time and a discussion was had about the traffic and all was fine about the later arrival. 10 mins before arrival a call from Triangle once again, all good as they have staff to pay for which they don't want waiting around - fair enough and I would do exactly the same. But the instructions change - 'I'll send the driver up to the airport drop off to same you time and he'll meet you there and just make sure you pay the fee on the Heathrow website etc etc'. Fine - handy I think to myself. Turns out this breaches Heathrow Airport's use of the droff off zone, as there is designated parking spots in the short stay car park for 'off-site meet and greet parking'. This is the first time I have been instructed to do this. Needless to say that if I've been picked up by some over zealous CCTV operator and receive a fine, it'll be passed and pursued to Triangle. When confirming my return flight details to the pick up driver I mentioned that it may be that I would get an earlier flight on the same day and will call if this happens. All agreed and fine. So off I trot to get my flight.

Return day arrives and as mentioned I managed to amend my return flight to one due back earlier by 3 hours. I call the mobile number provided and all was received well. Good customer service so far. Landed at Heathrow and immediately called as per instructions that I have landed and asked to call once again when I have passed Passport Control, which I did, also mentioning that I have a bag to collect and was tole to meet in the car park in 10-15 minutes. Ambitious I thought, but that's ok too. It is meet and greet, right? I get a call 15mins later and my bag still had not arrived on the belt and was told they would leave the car there to go and collect another and would return with my key in 10-15mins. Now I don't know if my bag will arrive 1 minute later or 2 hours later, so I say ok. Luckily/unluckily it arrives 2mins later and I get going to level 4 of the car park - the 'off-site meet and greet area'. Double taking where I find my car, I am surprised it has been parked at an angle in a disabled parking space. So now I am getting looks as I wait for my car key with my cases in the disabled area. 25mins pass and I decide to call to check where my car key is - 'I'm 10 seconds away'. It should be pointed out as this point that the car park is not busy - never is - and there are plenty of non-disabled spaces around. The driver arrives and parks next to me in another disabled space! Gets out as if all was ok and hands my key to me and says to check the car - I have just spent the last 25 minutes checking my car which I mention to the driver. I take the key and walk away, putting my bags in the boot and to get the ticket to pay for the parking fee (this is newly implemented by all of the meet and greet providers whereas before they paid for it as part of the price). The driver then murmurs something and I say that it's unacceptable to park in the disabled bays, to which no resonse was received. I pay for my ticket and he says that I'm lucky he wasn't going to charge me an amendment fee! At volume for everyone to hear - no problem for me buddy, credit card companies are very helpful with chargebacks. He may well be the owner or just an employee, but customer service is definitely not his forte.
I appreciate I amended my return time and would have no issue with a delay, but to he continued to argue with me about me mentioning a delay with my bag at volume! I do not mind this at all - it's not my company that everyone is going to judge regardless of who is right or wrong. If only he bothered to listen when people call him, rather that making assumptions!
So Triangle Parking, I am afraid it's never again from me.

Absolutely incredible service from Triangle Parking, could not recommend them more. The whole process was so simple and easy, yes there was the £15 extra to pay for drop off and pick up to enter the short stay car park at Heathrow but honestly so worth it for the service. Although I live in the North and most of my flights are from Manchester, I will fly more often from Heathrow knowing their parking service is here. I was also super grateful for their help with my car, checking what was wrong with it and the advice they gave me to ensure I got home safely (I had a coolant leak). Thank you so much!

Simple, seamless and excellent service from Triangle Parking. Prompt communication and perfectly coordinated with travel plans for both departure and return.

Jama’s customer service was fantastic and he was informative upon arrival ensuring we understood what we needed to do upon arriving back in the UK. We had a nightmare journey home with our flight being cancelled with no notice and therefore delayed 28 hours and although I tried to email triangle parking Jama had already made contact via WhatsApp and was really understanding with our situation stating he could drop the car at terminal 5 instead of 4 where we were supposed to land which lessened our stress after such a long delay. I would really recommend them to anyone leaving their car at Heathrow. I will certainly let use this company again.

We were hugely impressed with Triangle. The staff were brilliant. They were friendly and polite in equal measure. The staff were there when they said they would be and the car had only done 12 miles. We have no hesitation in recommending them. We will use them again.

I have used many meet & greet companies before. I travelled last leek and decided to try 'TRIANGLE PARKING'
What can i say.. They are by far the best i have ever used.
They actually called me 40 min before arrival to double check I was coming to the right terminal. As i arrived they were waiting and when they saw i was with passengers/luggage offered to bring trolleys and ensured all was good and comfortable.
I was asked to note my mileage and off i was heading to check-in.
On my return the car was waiting, the kind guy helped load the car, offered me to check mileage and walk around the car. All went very smoothly.
As i left the car park i pulled up to the side to check my sat nav was correctly set when my phone rang. It was triangle, the same guy, asking me if i am ok as he noticed me parked at the side. . . That's what you call people that truly care. I would definitely be using this company again and recommend them to others. I already have a friend that will be moving over to Triangle parking. Well done!