Received faulty cuticle nippers. Tried to contact somebody in customer services 3/4 times over a period of 1 week and still haven’t received a reply. I can’t use the tool and have had clients to do... Ver mais
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Veja o que dizem as avaliações
Really high quality sturdy and sharp tools. Come with silicone covers to keep the tools sharp and when you buy the Tool Kit it comes with maintenance sharpening too! Couldn’t rate them any higher.... Ver mais
I was recommended to try Tribe tools. They are of an amazing quality and do exactly what they are made for. Beautiful quality, stylish, easy to hold, and the item I purchased removed the dead cuticle... Ver mais
A empresa respondeu
Pleased with the product. However, when trying to contact them for tool sharpening their customer service isn’t great. Questions aren’t answered and I’m waiting about 2 weeks now for my tools to be re... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
A New Culture of Beauty. Precision Beauty Tools. Hand Care for all. Sustainable Hygiene. Worldwide Shipping 🌎 📦 Get yours here👇🏾 www.tribeprotools.com
Informações de contato
Reino Unido
- cc@tribeprotools.com
- tribeprotools.com
Received faulty cuticle nippers
Received faulty cuticle nippers. Tried to contact somebody in customer services 3/4 times over a period of 1 week and still haven’t received a reply. I can’t use the tool and have had clients to do all week.
It says there is a live chat but there is not? There is no number to try to ring. I used the customer form and the email address.
Not happy with the tool or the customer service.
I emailed twice to enquire about my…
I emailed twice to enquire about my delivery and never got a response. Tools are fine but bc customer service was non existent.
Brilliant service!
Really quick delivery & the tools themselves are incredible! Thanks again Tribe 👏🏼

Resposta da Tribe Pro Tools
Amazing tools
Amazing tools
The only thing I would change is the cuticle pusher to a round oval type but other than that they’re amazing.

Resposta da Tribe Pro Tools
Great customer service and lovely…
Great customer service and lovely tools, make my work so much easier
Love it
Nice tools not great customer service.
Pleased with the product. However, when trying to contact them for tool sharpening their customer service isn’t great. Questions aren’t answered and I’m waiting about 2 weeks now for my tools to be returned to me. I’ve asked the turn around for tool sharpening but no answer… no phone number to call either. I just want my lively tools back sharpened and great to use again.

Resposta da Tribe Pro Tools
Excellent product
Superior tools
Superior tools, love them! Precise, sharp, beautifully made. Highly recommend ❤️
Really nice presentation
Really nice presentation. I am looking forward to starting to use them
I didn’t order anything but you kept…
I didn’t order anything but you kept sending me emails about it being on its way
Quick delivery
Quick delivery, lovely packaging free hot chocolate gift, fabulous tools. What more could a girl ask for her
Amazing tools
Amazing tools!
Fast delivery!
I love the free sharpening service!!
I love the brand values
Absolutely love these tools! Sharp is what is BEST!
made prep quicker, cleaner and more precise
Really high quality sturdy and sharp tools.
Come with silicone covers to keep the tools sharp and when you buy the Tool Kit it comes with maintenance sharpening too!
Couldn’t rate them any higher. Have literally changed my manicure game, made prep quicker, cleaner and more precise! 🖤🖤🖤🖤🖤
Great tools!
Quality of tools are excellent and the…
Quality of tools are excellent and the speed of delivery also excellent cannot fault the company
So pleased with my new tools
So pleased with my new tools. The nippers are brilliant. Also loved the mini hot chocolate drink that came with my parcel! Good to get a little treat too. Xx
I received the wrong item after a 2…
I received the wrong item after a 2 week delivery wait. I informed tribe tools straight away and I didn’t get a response for at least a week after numerous emails/messages. I was told to return the item I was sent and send proof of postage which I did straight away. I haven’t had any response since then. Disappointed and won’t be ordering again. I hope to get my item soon or a refund.

Resposta da Tribe Pro Tools
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