Stumbled across the site late one night after searching for some fat ass Ponkichu cards. Ended up spending way more then I meant to and the misses has now hid my bank card. Delivery turned up faster t... Ver mais
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Veja o que dizem as avaliações
** Update. Contact details were provided to discuss experience with owners but never heard back ** ** Month later and I provided email and they did not seek further feedback for improvement ** H... Ver mais
A empresa respondeu
I found the site easy to use, good email confirmations regarding shipping etc, order arrived swiftly and well packaged. Only problem was that an item was missing from my order (these things happen) I... Ver mais
I have used Trigon a few times over the years and have always been impressed with how my order is handled every time. The owner is super friendly and knowledgeable. The product range is wide, the... Ver mais
Detalhes da empresa
Escrito pela empresa
We strive on giving the community brand new products at competitive prices
Informações de contato
135 Hawthorn Road, ME2 2HS, Rochester, Reino Unido
- support@trigongames.co.uk
- trigongames.co.uk
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Awesome TCG Store!
Great shop, great people, great atmosphere! Great prices! Couldn’t ask for anything more… love it here!
Very helpful and informative.
Very helpful and informative.
Outsiders not welcome
** Update. Contact details were provided to discuss experience with owners but never heard back **
** Month later and I provided email and they did not seek further feedback for improvement **
Honestly was looking forward to visiting such a local venue. Walked in and no hello or anything, ok then, that's fine not that friendly then. Very clicky place. Everyone was chatting and ignored me. Wasn't even sure who was actually working there. Went to the till to ask a question and buy a booster pack and the person was too busy having a chit chat to serve me. Didn't even ask if I needed any help. Walked out really disappointed at being ignored. Won't be visiting again. I've been to many card shops and this is the worst experience I've had by far.

Resposta da Trigon Games
Been using trigon games for years there…
Been using trigon games for years there so professional and nice friendly people
Really friendly and good stock
Really friendly and good stock will become my go too i think :)
Great shop and will being going back
Great shop and will being going back
Great shop
Friendly and helpful staff, excellent selection of card, great value for money
Amazing little shop in strood
Amazing little shop in strood. Made my son very happy
Great company
Great company and even better a shop located in strood, where I can browse most of the cards. Ben is very helpful, friendly and knows his pokemon 😀. Highly recommended
Good service
Great experience
Order sent out pretty fast and packed well. Super happy with what I got.
Great experiences
Have been using Trigon games for years now, both online and in person at events. Always very fair with prices and super helpful with trying to help find product, chase cards and knowledge. Highly recommend
Poor packaging, return at own cost
Booster box received damaged due to lack of packaging. Sent pictures of packaging (or lack thereof) and damage to the item. Customer support said I have to send item back for refund at my own cost. Wont be buying from them again.
Fast delivery time, high quality items
Fast delivery time, items came well packed so there was no damage, highly recommend this company
Great Service
Great Service
Cards Collect + delivered in very good time.
Ordered here a few times, would recommend.
Okay customer service but unable to fulfil order
Purchased an item from Trigon. After not receiving it for a couple days I tried to use the online contact form but it didn't work, so ended up having to message them on Facebook.
They offered to send the item out with express shipping for no extra charge. The next day I get an email saying they are refunding me because they have misplaced the item and they have no more in stock (website still lists 2 in stock).
Definitely disappointing to have an order cancelled after a week waiting for an item to arrive but at least I've got the full refund.
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