The Penthouse By Trotters Avaliações 

580
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Hi my name is Paul and I was looking for a Rolex that I had been looking for for a while,I met Alex last week and he had a very large range of watches, he was very helpful and told me everything I nee... Ver mais

Avaliado com 5 de um total de 5 estrelas

My very first Rolex watch! Thank you so much to your shop for making this possible. If I had bought it directly from a Rolex boutique, I might have to wait for months or years. I know Rolex watches ar... Ver mais

Avaliado com 5 de um total de 5 estrelas

What an absolutely fantastic place . The team here are just fantastic. Friendly , open ,knowledgeable and clearly true enthusiast . No hard sell just really great open conversation about what you are... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought our Daughther a watch from these guys over 12 months ago, we had an slight issue with it and took it back in, they fixed it no issue no drama, sent back to us recorded with ait tags and no... Ver mais

Detalhes da empresa

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Relojoaria

Escrito pela empresa

Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

580 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(580)

131 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great staff

Easy to find location. All staff were really friendly, but knowledgeable, and crucially not pushy. Came away with a watch for him and her, so they are doing something right!

18 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Brilliant service from Louie at Trotters! Everything was explained clearly over the phone, and when I visited the store, the customer service was second to none. Louie was professional, friendly, and made the whole experience easy from start to finish. A big thank you to Louie and the entire team at Trotters for such a fantastic experience. I couldn’t be happier with the service and would highly recommend Trotters to anyone looking for a quality watch or jewellery. Five stars!

9 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

Fantastic experience from start to…

Fantastic experience from start to finish. Part exchanged my Rolex Submariner 126610LV, for GMT II Bruce Wayne. Communication throughout the process was priceless, kept me up to date all the way.

Would certainly recommend Trotters when considering selling, buying and part exchanging a watch.

Thanks again guys…

30 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service. They have the biggest collection of Rolex's on the market. The penthouse was superb. I would 100% recommend

24 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

A fantastic experience and very happy Rolex owner, thank you!

I went to Trotters as a walk-in a few weeks ago. I had been looking online for the watch I wanted and even though I had found a few at a good price, I wanted the proper experience of buying a luxury watch and I wanted to be sure it was 100% genuine and in mint condition.

Straight away the person helping me (sorry I forgot your name!) was really welcoming and helpful.

They had the exact watch I was and he was even able to get it with the jubilee bracelet I wanted.

The experience was really nice, it was the exact watch, mint and the price was good too so I got it there and then.

When I am ready for the next one, I will see you again.

19 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Ive now dealt with Trotters on a number…

Ive now dealt with Trotters on a number of occasions and always been treated with upmost courtesy and respect.i last dealt with Louis who put me in the right
direction as i was not sure of what i really wanted he gave me a few options and we got there, im very very happy with my purchase and grateful. Keep up the great work fellas .i highly recommend that if its a dream watch your after look NO further.
Many thanks ,
Jim.🍻🙏🏾

30 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just bought a 2025 Submariner from…

Just bought a 2025 Submariner from Trotters. Saw the watch on line last Sunday 28th June and put down a £500 deposit. I then contacted the store the following day (Monday) and spoke to Louie who guided me through the next stages of my purchase. He sent bank details on WhatsApp, I transferred the funds, received confirmation that the watch had been shipped, and today (Tuesday) at 10am I received the watch which was exactly as described, and is on my wrist as I type this review! The entire process was a seamless, professional, and stress free experience. Thanks Louie and the rest of the team at Trotters, I will definitely be back in the future.

28 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The variety they have it’s commendable

I had a great experience purchasing my watch. The staff were welcoming, knowledgeable, and patient, helping me choose the right watch without any pressure. Their excellent customer service made the whole experience pleasant. Highly recommended!

12 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

10/10!

I purchased a Rolex lady datejust online and the experience was very good. The watch was dispatched next day and delivery was secure and quick. Spoke on WhatsApp with one of the team and they adjusted the measurement of the strap for me!

I had to go in store as the watch was a bit tight and they were all very welcoming and polite! A really wonderful experience.

10 de junho de 2026
Avaliado com 5 de um total de 5 estrelas

Couldn’t be easier to deal with

Couldn’t be easier to deal with, the watch I bought is mint and very easy to contact via whattsapp always replied within 10 mins. Defo be buying again from them. Item was delivered next day in mint condition as shown on images. Mint genuine timepeace that was tracked to my home and send the tracker back easy. Highly highly recommend and about to buy another for the wife

31 de maio de 2026

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