Very disappointing experience with TruCluck. I am still waiting for the remainder of my money and communication has been extremely poor. It also appears that TruCluck and ISX Financial are work... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Trueluck casino is a reliable and very nice platform to play on, it is very clear easy to handle and comes with free spins every now and then, they have a good cliënt service and i think you wont regr... Ver mais
A empresa respondeu
It’s a smooth site. Great service, good games and fast pay and withdrawal system. I recommend it!
A empresa respondeu
Super plateforme ! Fluide et le service client au top ! Je recommande facilement !
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Across iOS and Android, the Trueluck app provides a flawless gaming experience allowing you to explore trueluck casino features, live dealer games and slots on-demand. True Luck casino gets compliments for excellent user interface and graphics. Players may earn a large welcome bonus of 100 free spins and join the trueluck vip club for benefits including cashback, special promo codes and tournament invites following a simple trueluck login. Customized casino offers are valued by both vip gamblers and casual spinners; every stake produces consistent returns. Trueluck deposit and withdrawal facilities support both crypto and fiat with fast payments via cards or cryptocurrency and explicit bonus policy limits. Recent trueluck app reviews highlight the game diversity from Pragmatic Play and Evolution Gaming, the flawless performance, and the regularity of new promos. Reflecting fair play and strict KYC verification, the live casino part shows blackjack, roulette, baccarat and poker in HD. The app maintains the thrill by including simple make a deposit choices, rapid response live chat support, and tournament-style jackpots. Additionally providing easy account administration, safe transactions, and consistent trueluck casino deals that keep every session unique is Trueluck. Whether you’re looking for next-level attention in live dealer games or big wins on slots, Trueluck casino offers a modern, responsible gaming platform created for thrill-seekers in 2025 easy to navigate, fast to pay and developed for real money action.
Informações de contato
Amsterdam, Holanda
- support@trueluck.com
- trueluck.app
4,1
Muito Bom
41 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good game with good service agents
Good game with good service agents
27 de maio de 2026
Avaliação não solicitada
Is a great casino with nice games en…
Is a great casino with nice games en nice bonuses
26 de maio de 2026
Avaliação não solicitada
Good app Nice games and good support
26 de maio de 2026
Avaliação não solicitada
I had just experienced a great and fast…
I had just experienced a great and fast help from dominic from the helpdesk. Thanks a lot mate
25 de maio de 2026
Avaliação não solicitada
LET OP!
Very disappointing experience with TruCluck. I am still waiting for the remainder of my money and communication has been extremely poor.
It also appears that TruCluck and ISX Financial are working together regarding the payment processing, yet no proper solution or clarification has been provided to me so far.
I have been patient for a long time, but instead of resolving the issue, my messages are being ignored. All conversations and evidence are being documented while I continue taking steps to recover my funds.
I strongly advise others to be careful and do proper research before using this platform.
23 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Dear Customer,
Thank you for sharing your experience with us. We are sorry to hear that the situation regarding your transaction and communication with our team has caused disappointment.
We completely understand how upsetting it can be when expected updates or resolutions take longer than anticipated. Please know that our team carefully reviews all reported concerns and works to assist every customer as efficiently as possible.
Unfortunately, we were unable to locate your account using the details available in your review. To help us investigate this matter properly and provide you with direct assistance, please contact us via email at support@trueluck.com or through the live chat on our website. Our support team will gladly review your case in detail and do their best to assist you further.
Best Regards,
TrueLuck App team
It’s a smooth site
It’s a smooth site. Great service, good games and fast pay and withdrawal system. I recommend it!
21 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
We truly appreciate your TrueLuck App review!
It’s wonderful to know that you’ve had a seamless experience while using our platform. We’re glad that the overall performance, entertainment selection, and transaction process have met your expectations. Thank you as well for recommending us to others.
Best Regards,
TrueLuck App team
Nice site pays well
18 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for posting your TrueLuck App review!
We’re very pleased to hear that your experience with us has been rewarding and enjoyable. Positive feedback like yours encourages our team to keep delivering the best possible service to our players.
Best Regards,
TrueLuck App team
Best site ever
Best site ever! Great games, fast payment, nice people!
18 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for sharing your TrueLuck App review!
We’re thrilled to know that our platform has left such a strong impression on you. It’s great to hear that you’ve been enjoying the overall experience, including the entertainment options and the efficiency of our service. Your kind words about our team truly mean a lot to us.
Best Regards,
TrueLuck App team
Very good casino
Very good casino, good RTP of around 96 percentage
Dont get addicted to quickly
13 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
We truly appreciate your TrueLuck App review🍀
It’s great to know that you are satisfied with the overall gameplay experience and the balance offered across our games. We also value your responsible approach to entertainment and encourage all players to enjoy gaming in moderation.
Best Regards,
TrueLuck App team
Resposta da TrueLuck App
Thank you for posting your TrueLuck App review🍀
It’s wonderful to hear that you are enjoying your time on the platform. Positive feedback like yours motivates our team to continue improving and delivering the best possible gaming experience.
Best Regards,
TrueLuck App team
Great casino
Great casino! Very helpfull people at the live chat!
11 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for sharing your TrueLuck App review🍀
We’re very pleased to know that your experience with our support team left a positive impression. Our goal is always to provide fast, friendly, and reliable assistance to every player, and your feedback is greatly appreciated.
Best Regards,
TrueLuck App team
Super plateforme
Super plateforme ! Fluide et le service client au top ! Je recommande facilement !
10 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for your positive TrueLuck App review🍀
We’re delighted to hear that you found the platform easy and enjoyable to navigate, and that your interactions with our support team were pleasant and helpful. Your recommendation is sincerely appreciated and inspires us to keep improving every day.
Best Regards,
TrueLuck App team
I am happy with this casino
I am happy with this casino. There are nice peaple to help you.
8 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
We truly appreciate your TrueLuck App review🍀
It’s fantastic to know that your overall experience with the platform has been enjoyable and that our support specialists made you feel welcomed and assisted throughout your time with us. Your kind words are greatly appreciated by our team.
Best Regards,
TrueLuck App team
Great and fast service and very problem…
Great and fast service and very problem solving
5 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for posting your TrueLuck App review🍀
We’re happy to hear that our team was able to assist you efficiently and provide a smooth experience whenever support was needed. Delivering responsive and helpful customer care is something we continuously strive for.
Best Regards,
TrueLuck App team
Payout was fast
Payout was fast, but they do not work during weekends. The layout and the games are wonderful.
5 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for sharing your TrueLuck App review🍀
We’re very pleased to know that your experience with withdrawals was smooth and timely. It’s also great to hear that you enjoyed the overall design of the platform and the entertainment experience available within the app. We appreciate your feedback regarding service availability and will continue working on improving the overall user experience.
Best Regards,
TrueLuck App team
Ruime keuze kwa spellen en een goede…
Ruime keuze kwa spellen en een goede klantenservice.
2 de maio de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for sharing your TrueLuck App review!
We’re glad to hear that you’ve had a pleasant experience with both the variety available and the assistance provided by our team. Creating a well-rounded and enjoyable environment is always our goal.
Best Regards,
TrueLuck App team
Best casino by far
30 de abril de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Thank you for sharing your TrueLuck App review!
We’re delighted to know that your overall impression of our platform has been so positive. It’s incredibly rewarding for our team to see such strong satisfaction from our players.
Best Regards,
TrueLuck App team
Too many emails
Signed up and instantly my inbox is full of promos, sometimes twice a day. Lost interest fast and unsubscribed.
29 de abril de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Dear Player,
Thank you for taking the time to provide your feedback. We are sorry to hear that our communications did not match your preferences.
We aim to keep our players informed about updates and opportunities, but we also understand that the frequency may not suit everyone. Your input is valuable and will be considered as we continue refining our approach to messaging.
If you would like further assistance or wish to adjust your preferences, please feel free to contact us at support@trueluck.com.
Best Regards,
TrueLuck App team
Win limit on bonus too low
Found out winnings from welcome bonus are capped at some low amount. Anything over just disappears. Kinda pointless to even try then.
29 de abril de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Dear Player,
Thank you for sharing your feedback with us. We sincerely regret that your experience did not meet your expectations.
We understand that certain promotional conditions can sometimes feel limiting, especially if they are not immediately clear. Transparency is important to us, and we aim to present all relevant details upfront, though we recognize there is always room for improvement.
If you would like us to walk you through the specifics or review your experience in more detail, please reach out via email at support@trueluck.com or through the live chat on our website.
Best Regards,
TrueLuck App team
Clunky live chat on mobile
On my phone the support chat covers half the screen and you can’t resize it. Trying to read terms while talking to them is impossible. You’re either stuck in chat or in the game, not both.
28 de abril de 2026
Avaliação não solicitada
Resposta da TrueLuck App
Dear Player,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the difficulties you experienced while using the support feature on your mobile device.
We understand how important it is to have a smooth and flexible interface, especially when you need to multitask within the platform. Your comments about usability are very helpful, and we will make sure they are passed along to the appropriate team for further evaluation.
Please contact us via email at support@trueluck.com or through the live chat on our website so we can better understand your situation and assist you directly.
Best Regards,
TrueLuck App team
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