Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.
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Veja o que dizem as avaliações
Looking for a gift for my three year old nephew who is so proud of his new golf bag, clubs, etc. As a golfer, getting your tees available for a round of golf can be trying at times. Location, breaki... Ver mais
I am very happy with my order they are great .The Delivery was quick and the goods were very well made not cheap looking like alot of things you buy off the Internet, my husband and Son will be made... Ver mais
Initial order of twin pack brushes contained a faulty brush and there was no bonus towel sent. However once contacted Trueputts sent out a replacement brush and the free bonus towel. They dealt with t... Ver mais
Detalhes da empresa
Escrito pela empresa
Professional, Premium Putting Aids. For Golfers
Informações de contato
Reino Unido
- Customerservice@trueputts.com
- trueputts.com
4,2
Muito Bom
171 avaliações
Respondeu a 38% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really really good product and idea
Really really good product and idea, only thing that let it down was the magnet broke and come out which I now can't use, so I'm still using the brush just not the magnet ability.
22 de abril de 2026
Avaliação não solicitada
Exceptional quality
Offering a quality product and exceptional postage speed
27 de março de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you, that means a lot — we work hard to deliver both top quality and quick shipping, so we’re glad it came through for you!
Kind regards,
TruePutts Customer Service
My 3 grandsons are loving their new…
My 3 grandsons are loving their new "ninjas"
17 de março de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you, that’s great to hear — love that your grandsons are enjoying their new ninjas!
Kind regards,
TruePutts Customer Service
Great professional service with good…
Great professional service with good product
19 de março de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you, we really appreciate it — professional service and quality products is what we’re all about.
Kind regards,
TruePutts Customer Service
It makes cleaning my club easier.
It makes cleaning my golf clubs easier.
14 de março de 2026
Avaliação não solicitada
Resposta da Trueputts
Appreciate that — clean clubs make a bigger difference than people think, so glad it’s helping out.
Kind regards,
TruePutts Customer Service
Products great quality
Products great quality, postage well tracked and on time
13 de março de 2026
Avaliação não solicitada
Resposta da Trueputts
Thanks a lot for the feedback — we put a big focus on quality and reliable delivery, so it’s great to hear everything arrived on time.
Kind regards,
TruePutts Customer Service
Great putter
9 de março de 2026
Avaliação não solicitada
Great all round
Easy ordering experience, good comms, product is great.
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Thanks a lot for the feedback — we work hard to keep everything smooth from ordering through to delivery, so it’s great to hear it all came together.
Kind regards,
TruePutts Customer Service
Product works great and shipped quickly
Product works great and shipped quickly
20 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you — glad everything from ordering to delivery was straightforward and the product delivered for you.
Kind regards,
TruePutts Customer Service
My order arrived super quick
My order arrived super quick
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you, really appreciate that — great to hear your order arrived quickly.
Kind regards,
TruePutts Customer Service
Brilliant
I bought this for my 15 year old grandson for his birthday & he loves it thank you !
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Really appreciate that — love hearing it made a great birthday gift. Hope he gets plenty of use out of it!
Kind regards,
TruePutts Customer Service
No customer service. Avoid!!!
First time ordering from True putts, found them on fb, the items seemed pretty cool. The golf brush though snapped after a few uses, so emailed customer services and had no response even after several emails even messaged on fb, no response and they delete any messages on their page. Any problems and they dont contact you, id avoid!
13 de dezembro de 2025
Avaliação não solicitada
Misleading advertising and poor customer service
I ordered 2x golf cleaning brushes, that were advertised to also come with 2x golf towels at a cost of £25. When the package eventually arrived, all I received was 1x golf cleaning brush - no second brush and no towels. For £25! This is a rip off and misleading advertising (IMO) on their website.
All my various attempts at requesting a refund / complaining (email, online form, bot chat) have fallen on deaf ears and I have had no response whatsoever. I have now taken advice from Trading Standards as to my next steps
5 de dezembro de 2025
Avaliação não solicitada
Tee holder - great buy!
Bought the Tee holder for my hubby and he loves him. Had a few great comments about him too on the golf course. Great addition to the golf bag. Great company to deal with. Arrived on time and very pleased with the purchase.
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Trueputts
Thank you, we really appreciate that — great to hear he loves it and it’s getting some attention out on the course as well! Glad everything arrived on time and you’re pleased with the purchase.
Kind regards,
TruePutts Customer Service
Looks great on my golf bag and I’m sure…
Looks great on my golf bag and I’m sure it will do the job when it warms up and the snow goes and we can play golf
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you, really appreciate that — glad it’s looking good on the bag, and we’re confident it’ll do the job once you’re back out on the course!
Kind regards,
TruePutts Customer Service
Teeholders are great. Time to fulfill order took a while
I like the product. The tee holder make great gifts.
Free tees not needed. Plain white tees, no markings . Basic
Took almost a month to arrive. When I enquired with customer service I did not get a response.
8 de janeiro de 2026
Avaliação não solicitada
Resposta da Trueputts
Thank you for the honest feedback — glad to hear you like the product and see the value in it as a gift.
We apologise for the delivery time and the missed response from our customer service team, that’s not acceptable and we’ll be addressing it internally.
Appreciate your feedback on the tees as well.
Kind regards,
TruePutts Customer Service
Ninja Tee holder - Fun novelty item
The Ninja Tee holder is good quality and a fun novelty item for the golfer who has it all. It was dispatched quickly, however then took nearly 2 weeks to be delivered, although this was just before Christmas.
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Trueputts
Thank you, we really appreciate that — glad to hear you like the quality and the fun side of it, it’s exactly what we aimed for.
We understand the delivery took a little longer than expected, especially around the Christmas period, but we’re glad it still reached you safely.
Kind regards,
TruePutts Customer Service
Ordering was very easy just a shame the…
Ordering was very easy just a shame the delivery was not as good,ordered some items for Xmas presents unfortunately they arrived in the new year so was very disappointed as for the products they are amazing and everyone loved them ,even my son in law who’s a golf coach
18 de dezembro de 2025
Avaliação não solicitada
Resposta da Trueputts
Thank you, we really appreciate your feedback — glad to hear everyone loved the products, especially your son-in-law.
We’re sorry the delivery didn’t arrive in time for Christmas, we understand how frustrating that must have been and are working to improve this during peak periods.
Kind regards,
TruePutts Customer Service
Great product
Great product - larger and more substantial than I thought it would be. The company kept me fully informed through order to delivery
30 de dezembro de 2025
Avaliação não solicitada
Resposta da Trueputts
Thanks a lot — glad the product was even better than expected and that the updates kept everything clear from order to delivery.
Kind regards,
TruePutts Customer Service
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