I have always been skeptical about ordering online. True Research was recommended to me by niece and I am so thankful. Great products, great costumer service, competitive pricing and you never have to... Ver mais
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Veja o que dizem as avaliações
I ordered over $1,000 worth of product, and 2 medications stayed clouded following reconstitution (I’ve used these in the past and prepared them the same way) and another vial came shattered. One of t... Ver mais
A empresa respondeu
True Research Labs has the absolute best & cleanest products. When reaching out to ask questions their customer service team was there every step of the way. The delivery service was convenient my ord... Ver mais
I have used this company a number of times and had great experience each time. My peptides come in a timely manner and are good quality. I highly recommend this company and will continue to keep order... Ver mais
Detalhes da empresa
Escrito pela empresa
True Research Labs is a leading U.S.-based supplier of premium research-use-only (RUO) peptides, providing high-purity compounds for laboratory and scientific research. Known for quality, transparency, and reliability, True Research Labs has become a trusted name for researchers seeking lab-tested peptides with verifiable third-party Certificates of Analysis (COAs). True Research Labs specializes in sourcing and distributing research peptides with a strong emphasis on purity, consistency, and accurate labeling. Every product undergoes strict quality control standards and independent lab testing to ensure it meets the highest expectations for research applications. True Research Labs is committed to fast and reliable shipping across the United States, secure ordering, and a seamless customer experience. Their focus on operational excellence, product integrity, and responsive support has made them a preferred choice for those looking to buy research peptides online from a trusted peptide company. As a forward-thinking research supplier, they continuously improve their testing standards, product selection, and fulfillment processes to better serve the scientific and research community. All products sold by True Research Labs are strictly intended for laboratory research use only. Not for human consumption.
Informações de contato
Estados Unidos
- Support@trueresearchlabs.com
- trueresearchlabs.com
4,1
Muito Bom
45 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The support team don’t reply to your…
The support team don’t reply to your emails and they don’t ship your items. Stay away!
29 de abril de 2026
Avaliação não solicitada
Resposta da True Research Labs
We’re sorry to hear about your experience. We understand how frustrating it can be when you feel your emails haven’t been answered or your order has been delayed.
Our team takes customer support and order fulfillment seriously, and we’d appreciate the opportunity to look into this further and resolve the issue for you. Please reach out to us directly at Support@trueresearchlabs.com with your order details so we can investigate and assist as quickly as possible.
Sophie Bennet
Customer Support
True Research Labs
Definitely a Scam
I’m so mad at myself for falling for their scam. First mistake was thinking their website looked too good to be a scam. So I placed my order believing their lie that I would receive my order in 2 days and was charged $14.99 for shipping. I received my order 10 days later. I received tracking updates 2-3 times a day by text and email during that 10 day period. I ordered 2 vials of the same product and one vial had twice the amount of the other vial. The caps are 2 different colors and I’ve never had that happen with other labs. The QR codes on the vials don’t scan to link to COA’s. When you go on the website to look at the COA’s you need a lot # and the vials don’t have lot #’s on them. The website says they are located in Sheridan WY but my order came labeled as being from a fulfillment center in Excelsior MN. The real red flag is my payment went to Mexico! I have emailed them every day for the past 6 days and have yet to receive a response. The website is still up and there are people being ripped off as I write this. I will continue to email them daily just to make myself feel better for being so stupid. I should’ve stuck with the lab I have been ordering from but I wanted to save a few bucks and in the end I paid $80 for product I’m going to throw away. It doesn’t even look like anything I’ve ever received so I don’t trust it. I regret not coming here before I ordered…. Lesson learned.
4 de maio de 2026
Avaliação não solicitada
Resposta da True Research Labs
We’re sorry to hear you were disappointed with your experience. We’d like to clarify a few points that may help address some of the concerns mentioned.
Cap colors can vary between batches and are not used as an indicator of product identity or quality. The QR codes on our vials are intended to direct customers to our website, where COAs can be accessed directly. Our Sheridan, Wyoming address is our registered business address, while orders may ship from different fulfillment locations depending on logistics. In addition, our payment processing partner operates internationally, which can result in transactions appearing from Mexico on bank statements.
That said, we understand how these details could raise questions, especially alongside a shipping delay, and we apologize for any frustration caused. We’d appreciate the opportunity to review your order directly and address your concerns properly. Please reach out to us at Support@trueresearchlabs.com with your order details.
Sophie Bennet
Customer Support
True Research Labs
If you live in Canada please save your…
If you live in Canada please save your money, I got charged $65 customs fees over a thing I bought for $75, if I return item I loose my money entirely.
Please take my advise and save your money.
12 de maio de 2026
Avaliação não solicitada
Resposta da True Research Labs
We’re sorry to hear about your experience. While we do offer international shipping, customs duties, taxes, and import-related fees are determined by the destination country and are outside of our control. In some cases, international shipments may also experience customs delays or may not clear customs depending on local regulations.
That said, we always want to help where we can. If your shipment encountered a customs issue, please contact us at Support@trueresearchlabs.com with your order details so our team can review the situation and discuss possible reshipment options.
Sophie Bennet
Customer Support
True Research Labs
They scammed me
They scammed me, i order it 3 weeks ago and they didn’t even send me my order, i talk with the support and they said sorry and made me a new order, after that it’s been 2 weeks and they don’t answer me or send me nothing, i am order 3923, I expect an answer with a refund or i will pursue a legal case and make sure everyone knows this company is a fraud, answer me with my money and I delete it, ignore me and I’ll make you viral you and all your influencer s
28 de abril de 2026
Avaliação não solicitada
Resposta da True Research Labs
We’re sorry to hear about your experience and understand your frustration regarding the delays and communication issues surrounding your order.
After reviewing your message, we would like the opportunity to resolve this directly. It appears a replacement order was already issued after the initial shipment issue, but we understand your concern regarding the lack of recent updates. Please contact us at Support@trueresearchlabs.com and reference order #3923 so our team can provide an update and work toward a resolution as quickly as possible.
We take customer concerns seriously and appreciate the chance to address this properly.
Sophie Bennet
Customer Support
True Research Labs
Dont order from this place
Dont order from this place, even tho there are massive influencers promoting this shit. Do not order from them, they promise a 2 day delivery n its been over 2 weeks and im still yet to recieve my order or recieve any support. They do not reply on their email either, this shit is just a pure scam.
26 de abril de 2026
Avaliação não solicitada
Resposta da True Research Labs
We’re sorry to hear about your experience and understand your frustration with the delay and lack of response you’ve experienced.
We do aim to provide timely shipping and support, however delivery times can occasionally be affected by courier delays, customs processing, or high order volumes. That said, we absolutely do not want any customer to feel ignored, and we regret that you haven’t received a reply from our support team.
Please contact us directly at Support@trueresearchlabs.com with your order details so we can review what happened and ensure this is resolved for you as quickly as possible.
Sophie Bennet
Customer Support
True Research Labs
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