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TruGreen - Columbia Avaliações 

6
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O TrustScore é 3.5 de um total de 5

3,4

120 Centrum Drive, 29063 Irmo, SC, US

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

1. Half the grass in my backyard died. 2. I tried to seed it, and apparently, the pre-emergent they used poisoned the ground, and I wasted 12 pounds of Bermuda seed. None germinated in 3 differen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our lawn was full of weeds and barely any grass under our one tree. Now it is lush and green the technicians have been very helpful in giving us watering and mowing advice as well. I would recomend Tr... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Beside the fact that customer service argued about the weeds in my yard, the tech does a lousy job. Part of my yard was lush and green, other sections were yellow. I had weeds all year. Its February a... Ver mais

Avaliado com 1 de um total de 5 estrelas

I hired true green to take care of my brand new yard it was in pristine condition perfect look like a golf course. I heard them because I wanted to keep my lawn and tiptop condition I paid them $800 f... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço de jardinagem
  2. também em
  3. Arborista
  4. Dedetizadora
  5. Serviço de teste de solo

Escrito pela empresa

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Escrito pela empresa

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(6)

256 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Fired them after 2 years

1. Half the grass in my backyard died.
2. I tried to seed it, and apparently, the pre-emergent they used poisoned the ground, and I wasted 12 pounds of Bermuda seed. None germinated in 3 different seedings.
3. I repeatedly asked the technicians to overspray, with weed killer, the grass onto the sidewalks and curbing. They didn't, and I still had to follow up on the service with my own weed killer.
4. Twice, I asked to see management to address my concerns. Twice, they sent service truck drivers to get "Information". Twice, no satisfaction.
5. I have nothing good to say so I'll stop now !!!

12 de maio de 2026
Avaliação não solicitada
logotipo da TruGreen - Columbia

Resposta da TruGreen - Columbia

Hi John, we are sorry to hear this was your experience with us. Thank you for taking the time to speak with us directly about this more. Please don't hesitate to let us know if there's anything we can assist you with further.

Avaliado com 5 de um total de 5 estrelas

Lawn Looks Much Better Now

Our lawn was full of weeds and barely any grass under our one tree. Now it is lush and green the technicians have been very helpful in giving us watering and mowing advice as well. I would recomend Tru Geen over the copmpetion hands down!

22 de abril de 2026
Avaliação não solicitada
logotipo da TruGreen - Columbia

Resposta da TruGreen - Columbia

Thank you so much for sharing this with us, Stephen! We love hearing how we have made our customers' outdoor spaces better.

Avaliado com 1 de um total de 5 estrelas

KILLED MY GRASS

I started out with one small area that wouldn’t grow in my front yard. After signing up with TruGren, I had a small tree removed from my front yard and had the entire area covered with sod. Not only is the sod dead but the area has expanded and I have spots in my backyard. They keep telling me that someone will be out to aerate my yard but no one shows up. The worse business EVER!!!

16 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

We recently started our service with…

We recently started our service with Trugreen Columbia and provided all the details of our property over the phone of what we wanted treated with a Trugreen Representative. This was over a 30 minute conversation. We confirmed all details with the representative and with the audit staff confirming again all the details of our property size and issues of concern. We were quoted a price and paid in full. 4 days later a Trugreen representative came out for our first treatment and said the details were incorrect and that he didn’t have enough time to complete everything we needed done. He was only going to treat half of our yard and we insisted he at least treated the full back yard. He didn’t treat the weeds on our backyard patio which we told would be covered. He told us to call and update the details on our account. We called Trugreen to do just that. The person we spoke to read our file and the were incorrect details in our file and we were told we would have to pay another $350 to have everything we originally wanted actually completed. They completely misrepresented what the price was going to be and what would be covered. Absolutely do not recommend.

21 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

There are better options

Beside the fact that customer service argued about the weeds in my yard, the tech does a lousy job. Part of my yard was lush and green, other sections were yellow. I had weeds all year. Its February and my yard is covered in weeds and poa annua. Pre emergent didn't work or was not applied. Recommendation, avoid this company.

2 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I hired true green to take care of my…

I hired true green to take care of my brand new yard it was in pristine condition perfect look like a golf course. I heard them because I wanted to keep my lawn and tiptop condition I paid them $800 for one year of service. Four months after I hired them I started seeing brown spots on my yard I called them asked them to send somebody out to find out what was wrong with my yard. After three weeks of not getting any response I called the people that I purchased the sad from. Carolina fresh sod I took the pictures to them and they told me I had a fungus they told me how to treat it and I took care of it. But there’s damage to my yard and I’ll take a couple months to heal don’t ever use TruGreen.

4 de julho de 2022
Avaliação não solicitada
logotipo da TruGreen - Columbia

Resposta da TruGreen - Columbia

Hi Mark, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

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