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TruGreen - Columbus GA Avaliações 

4
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O TrustScore é 4 de um total de 5

3,9

160 Gateway Ct, 31909 Columbus, GA, US

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Your tech Eric from the Cutler Ridge, MiamiFlorida was professional courteous and very knowledgeable. Please recognize Eric.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have had no Service from them for Month today i called never called me back i a m thinking switching extremely poor Customer Service.I have been them for Years.

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I USED YOUR SERVICE YEARS AGO. I STOPPED USING YOUR SERVICE BECAUSE Y0U WOULD NOT COMPROMISE WITH ME ON A BILL. MY BACK YARD IS GATED. I WAS NOT HOME WHEN THE SERVICE PERSON ARRIVED. THE BACK YARD GAT... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I would not recommend anyone to TruGreen. The experience I had with them this summer (2021) was horrendous. Customer Service was non existent. Never showed up when they were suppose to and all my trea... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço de jardinagem
  2. também em
  3. Arborista
  4. Dedetizadora
  5. Serviço de teste de solo

Escrito pela empresa

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Escrito pela empresa

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

4 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(4)

256 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Your tech Eric from the Cutler Ridge

Your tech Eric from the Cutler Ridge, MiamiFlorida was professional courteous and very knowledgeable. Please recognize Eric.

18 de agosto de 2026
Avaliação não solicitada
logotipo da TruGreen - Columbus GA

Resposta da TruGreen - Columbus GA

Hi Arnaldo, thanks so much for sharing this with us! We are happy to hear Eric provided such a positive experience for you. We'll be sure to pass your kind words along. Thank you for choosing TruGreen!

Avaliado com 1 de um total de 5 estrelas

I have had no Service from them for…

I have had no Service from them for Month today i called never called me back i a m thinking switching extremely poor Customer Service.I have been them for Years.

27 de agosto de 2024
Avaliação não solicitada
logotipo da TruGreen - Columbus GA

Resposta da TruGreen - Columbus GA

Hi Brigitte, thank you for sharing your experience. We always want to put our customers first, and I apologize that we fell short this time. Please email us at reviews@trugreenmail.com with your name and phone number associated with the account so a member of our team can support you from there. -MS

Avaliado com 1 de um total de 5 estrelas

I USED YOUR SERVICE YEARS AGO

I USED YOUR SERVICE YEARS AGO. I STOPPED USING YOUR SERVICE BECAUSE Y0U WOULD NOT COMPROMISE WITH ME ON A BILL. MY BACK YARD IS GATED. I WAS NOT HOME WHEN THE SERVICE PERSON ARRIVED. THE BACK YARD GATES WERE LOCKED SO THE SERVICE PERSON COULD NOT DO THE BACK YARD. I INFORMED YOU THAT SINCE HE DID NOT DO THE BACK I WAS WILLING TO PAY HALF THE BILL. (THE BACK YARD IS LARGER THAN THE FRONT) SO I WOULD STILL BEEN PAYING MORE FOR THE SERVICE I DID RECEIVE. YOU WOULD NOT COMPROMISE SO I PAID THE FULL AMOUNT SO THAT I COULD GET RID OF YOU GUYS. KARMA? I DONT HAVE A CONTRACT WITH YOU NOW. YOU COME TO MY HOME WHEN I AM NOT THERE AND SERVICE MY LAWN. FRONT AND BACK. ONE BACK GATE WAS LOCKED AND THE SMALLER GATE ON THE OTHER SIDE OF MY HOME WAS SECURE FROM THE INSIDE. THE SERVICE PERSON FORCED HIS WAY INTO THE SMALL GATE DAMAGING IT. THE GATE WAS NEVER MEANT TO BE OPEN FROM THE OUTSIDE. I CONSIDER THAT BREAKING AND ENTERING. I AM THINKING OF FILING A LAW SUIT. HE LEFT A NOTICE ON MY FRONT DOOR. MY ADDRESS IS 6171 JOYNER DRIVE. THE ADDRESS ON THE NOTICE IS 6173 JOYNER CT. PEOPLE, THE MAIN REASON THIS IS SO IMPORTANT TO ME IS WHEN I HAD YOUR SERVICE YOU DIDNT CARE TO TRY AND SREVICE MY BACK YARD. NOW THAT I DONT HAVE YOUR SERVICE, YOU BREAK INTO MY BACK YARD TO SERVICE IT. THANK YOU FOR THE SERVICE I PAID FOR MANY YEARS AGO. BY THE WAY, THE TRUCK ID NUMBER ON THE NOTICE IS 122307. I WILL NOT REVEAL THE PERSON NAME ON THE NOTICE. BUT REALLY? TWO DIFFERENT STREETS WITH ALL THE GPS OUT THERE THESE DAYS. YOU WILL BE INFORMED WHEN AND IF I DECIDE TO FILE A LAW SUIT FOR BREAKING AND ENTERING MY PROPERTY WITHOUT MY PERMISSION AND FOR DAMAGING MY PROPERTY. THANK YOU AND HAVE A GREAT 2024.

4 de janeiro de 2024
Avaliação não solicitada
logotipo da TruGreen - Columbus GA

Resposta da TruGreen - Columbus GA

Hello, Willie. Our care team would like the opportunity to review this situation a little bit more. Please send us an email at reviews@trugreenmail.com with your name and address and our team will get in touch with you. Thank you! -CR

Avaliado com 1 de um total de 5 estrelas

Think twice before hiring TruGreen

I would not recommend anyone to TruGreen. The experience I had with them this summer (2021) was horrendous. Customer Service was non existent. Never showed up when they were suppose to and all my treatments were prepaid. Even trying to cancel the service took over a month and another month to get my money back. Which they kept over 100.00. No one has even called me to try to make things right. Due to their incompetence my yard looks horrible. I should have stayed with the local company that had used the year before. Think twice before you trust TruGreen to take care of your lawn.

15 de agosto de 2021
Avaliação não solicitada
logotipo da TruGreen - Columbus GA

Resposta da TruGreen - Columbus GA

Hi John, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. Please email us at reviews@trugreenmail.com with your name and account number so we can get in touch.

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