Does not listen to customers
I told the sales representative that I wanted a ONE-YEAR treatment plan because it was a rental property. He assured me that they could do it. I ignored all emails and billing because I thought I was done with them. I found out later that TruGreen continued treatments and sent the bill to collections. So much for listening to the customer....will never work with them again on any of my rental properties....
Resposta da TruGreen - Dayton North
Hi William, that's unfortunate to hear. We appreciate you letting us know so we can work toward a resolution together. Will you please email us at reviews@trugreenmail.com with your service address and phone number so we can take a look at your account and get in touch? We look forward to hearing from you.