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TruGreen - Pompano Beach Avaliações 

6
•
O TrustScore é 2.5 de um total de 5

2,3

3774 Park Central Blvd N, 33064 Pompano Beach, FL, US

•

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

South Florida area. I had positive results three years ago, so I tried them again this past year. My lawn actually got worse. I now have sedge and abundant goosegrass that I didn't have before, with... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

The absolute company I have ever dealt with. I am new to their annual service plan. They have treated my ficus bushes 3 times and I still have white fly. The bushes were planted in 2005 and have lo... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

A wonderful man on the phone told me I would get a soil test, that they would see what kind of weeds and come up with a customized plan for my lawn. Guy that arrived was there literally 6 minutes, no... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

You will not get the service you pay for. I have cameras on my property and they do not service the entire yard. They service 1/4 at best and don't even enter the back yard most times. On my last s... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Serviço de jardinagem
  2. também em
  3. Arborista
  4. Dedetizadora
  5. Serviço de teste de solo

Escrito pela empresa

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Escrito pela empresa

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Informações de contato

  • 3774 Park Central Blvd N, 33064, Pompano Beach, FL, Estados Unidos

  • 9545820480

2,3

Ruim

O TrustScore é 2.5 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(6)

256 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Poor results, even poorer customer service

South Florida area. I had positive results three years ago, so I tried them again this past year. My lawn actually got worse. I now have sedge and abundant goosegrass that I didn't have before, with significant patchy areas. The corporate customer service was terrible, although the local customer service was better. The technician I had for my final service was helpful, but he couldn't make up for the 8 previous, futile visits.

Trying to cancel the service is not possible on the website (my app hasn't worked since I restarted the service), so now I have to call during business hours to get the hard sell and excuses just so I can cancel. Would not recommend!

24 de janeiro de 2026
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hi Treavor, we are so sorry to hear this! Please email us at reviews@trugreenmail.com with your name and address so we can speak with you directly and help make this right. We look forward to hearing from you.

Avaliado com 1 de um total de 5 estrelas

Don't bother!!!!

A wonderful man on the phone told me I would get a soil test, that they would see what kind of weeds and come up with a customized plan for my lawn. Guy that arrived was there literally 6 minutes, no soil, sample, no bending down to look at anything. Ran thru 4K + sq ft of lawn with a half full spreader in 5 minutes and left. They would not refund my money

18 de junho de 2024
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hi there, thank you for bringing this to our attention! Please send us an email at reviews@trugreenmail.com with your name, address, and phone number so a member of our care team can look into this. We look forward to helping you! -CR

Avaliado com 1 de um total de 5 estrelas

The absolute company I have ever dealt…

The absolute company I have ever dealt with. I am new to their annual service plan. They have treated my ficus bushes 3 times and I still have white fly. The bushes were planted in 2005 and have looked nice all these years. Three months in and my ficus bushes are close to dead. I’ve been calling since Friday to speak with management and it is now Wednesday evening and I have not heard from supervisor and I’ve called multiple times on several days. Don’t waste your time or money with this worthless company.

4 de agosto de 2023
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hello Debbie, we're sorry to hear you haven’t been pleased with the service you have received. We would like the opportunity to review this and help! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so we can get in touch. -CR

Avaliado com 1 de um total de 5 estrelas

Lost Lawn

Definitely would not have awarded a star, however, that was not an option.
I have lost my lawn despite paying up front for a year's service.
The servicing is never fulfilled or if ever at all. I have received excuses from my dog was loose (I do not have a dog) to my gate being unlocked. My neighbour watched a service tech stepped out of his vehicle, stuck his alleged "completed service" stake in my yard, got back into his vehicle and left.
It has been months since I been calling consistently to have a Manager come out to look over why I lost my lawn to Truegreen. I keep getting, "I will put in a request for a Manager to call you within 24 to 48 hours". Still waiting!

Update: Was contacted by Trugreen whereby a solution was reached.

28 de fevereiro de 2022
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hello N, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

Avaliado com 1 de um total de 5 estrelas

BEWARE of Trugreen lawn services

Trugreen specialist #1 did not apply the complete property lawn care services I paid for or the "complete property" services he claimed to have applied on his service summary. Based on my camera's footage of two months services he only applied fertilizer and nutrients to the front of my property, nothing on the sides or backyard. Trugreen's customer service scheduled a free service (Sept) and a 50% off (Aug) which after meeting with specialist #2 to discuss the weeds that have now not been treated for a few months to 3/4 of my property he claim he did not have the chemicals in the trucks large tank to be able to treat the weeds and would have to apply chemical by a back pack sprayer. Because my landscapers were on site at the time he was to return later that day but did not and called to reschedule. I received a notification from a specialist #3 who claimed he completed the service to my property but never visited my home. The same specialist #3 was scheduled again and again claimed he completed the services but once again never visited my home. I've cxled my services with Trugreen and highly recommend if you are a current customer you may want to check if you are receiving the services you have paid for and if you are now considering hiring Trugreen I would reco you find an honest company for lawn care service.

7 de outubro de 2021
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hi Doc, we're sorry to hear you’ve cancelled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.

Avaliado com 1 de um total de 5 estrelas

You will not get the service you pay…

You will not get the service you pay for.
I have cameras on my property and they do not service the entire yard. They service 1/4 at best and don't even enter the back yard most times.
On my last service they said they spread granulated pot ash with a spreader. Cameras show that is a lie.
They are thieves.

10 de setembro de 2021
Avaliação não solicitada
logotipo da TruGreen - Pompano Beach

Resposta da TruGreen - Pompano Beach

Hello Rick, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

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