BEWARE: When you hire a treatment plan for one year it is actually a LIFETIME PLAN THAT YOU PHYSICALLY HAVE TO CALL TO CANCEL, IF THEY LET YOU CANCEL. I thought "auto-renew" was only for the Departmen... Ver mais
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Veja o que dizem as avaliações
Worst company ever. Too bad I can't give no stars. The local Rochester New York office has no management/customer service skills. I have no issue with the techs that do the actual service except fo... Ver mais
A empresa respondeu
TruGreen over applied fertilizer and weed control to my lawn then denied it. They applied 3 applications in 30 days. I initially called and they denied it. Then I left a message for management in Roch... Ver mais
A empresa respondeu
Terrible charged me for services they never preformed.my lawn is in worst shape after hiring trugreen
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Escrito pela empresa
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Informações de contato
40 Ridgeland Road, 14623, Rochester, NY, Estados Unidos
- (585) 424-6330
2,6
Ruim
4 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
BEWARE
BEWARE: When you hire a treatment plan for one year it is actually a LIFETIME PLAN THAT YOU PHYSICALLY HAVE TO CALL TO CANCEL, IF THEY LET YOU CANCEL. I thought "auto-renew" was only for the Department of Motor Vehicles. Very dangerous company and they will hang up on you for asking about your bill.
5 de maio de 2023
Avaliação não solicitada
Worst company ever
Worst company ever. Too bad I can't give no stars. The local Rochester New York office has no management/customer service skills. I have no issue with the techs that do the actual service except for the one that burned my lawn last year. If only the company had repaired it properly without me having to call this whole growing season. Horrible service.
17 de outubro de 2022
Avaliação não solicitada
Resposta da TruGreen - Rochester NY
We really appreciate you sharing this feedback with us, Deb. Please know our team is here to help if you are still in need of assistance! Feel free to reach out to us at reviews@trugreenmail.com with your contact information and account number, and our team will gladly support you from there. -RS
TruGreen over applied fertilizer/weed control to my lawn.
TruGreen over applied fertilizer and weed control to my lawn then denied it. They applied 3 applications in 30 days. I initially called and they denied it. Then I left a message for management in Rochester NY and sent emails to report what they did and to date have not heard back from them. Web info advises if over fertilized/weed control to water heavly. Tru Green said they do not water, even after I told them I am out of town and the water is off at my house. Again, they applied 3 applicanions in 30 days. I have ring camera evidence as well as their service statements. Waiting for my bluegrass sod to die.
3 de maio de 2022
Avaliação não solicitada
Resposta da TruGreen - Rochester NY
Hi Randall, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
STAY AWAY their crooks
Terrible charged me for services they never preformed.my lawn is in worst shape after hiring trugreen
26 de julho de 2021
Avaliação não solicitada
Resposta da TruGreen - Rochester NY
Hi Cindy, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!
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