I recently made a purchase from Trunks & Boxers for part of a birthday gift, from the ordering process to delivery all was good. Ordering straight forward and delivery when stated. Contents of order a... Ver mais
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Veja o que dizem as avaliações
Great customer service. I needed to add to my original order after I had placed it. The company obliged with no issues at all. Unfortunately when my order arrived, it contained a different item tha... Ver mais
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... Ver mais
Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Ver mais
Detalhes da empresa
Sobre Trunks & Boxers
Escrito pela empresa
Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Informações de contato
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, Reino Unido
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
4,4
Excelente
470 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placed an order on Tuesday and paid for…
Placed an order on Tuesday and paid for 2-3 day delivery. We are now on Friday and still had no notification that they have been shipped and not received anything yet.
23 de setembro de 2022
Resposta da Trunks & Boxers
Dear Mr Ryan
Thanks for your repeat order and the review.
We have received your order on Tuesday 21st Sept, Night 8:30 pm. It was despatched on wednesday and delivered by Royalmail on Saturday Morning.
That's the fastest we could have despatched, and once it's in royalmail network they try to deliver within 2-3 days. Its there standard Tracked 48 service times. The entire tracking and stages when the item left our warehouse to being delivered to you is recorded and can be seen / tracked using the tracking information shared.
We have sent 3 notifications on Email / SMS regarding despatch and delivery of your parcel please check and confirm.
Here I would request you kindly to re-review this feedback and share your experience again.
Regards
Sahil @TNB
Reasonably priced arrived within days
Reasonably priced arrived within days
Excellent service
22 de setembro de 2022
Brilliant Service
Put in my order and 54 mins later I was advised that my parcel had been dispatched...what a brilliant service. The parcel arrived within their timescale and product is just as expected. Good service and good products...I have bought from this company before and would have no problem recommending them.
22 de setembro de 2022
Calvin Klein low rise boxers
A present for Christmas but Packaging dusty so will need to remove
Old stock ?
15 de setembro de 2022
Resposta da Trunks & Boxers
Dear Sylvia
The item you ordered is of the current season, very uncommon issue. I will get this checked and sort.
Regards
Ajax
Over all very good.
Over all very good.
The website was good and delivery was quick but it was so hard to tell the different briefs apart (despite great care) the ones I’ve got are the ones I was trying to avoid which are the low-rise ones that are not very comfortable. So I went with 4 stars. It no easier to tell on Calvin Klein own website either.
6 de setembro de 2022
Ordered as a gift
Ordered as a gift, arrived on time male very happy with them..
6 de setembro de 2022
fit well.wash well.
3 de setembro de 2022
Great service as usual arrived on time
Great service as usual arrived on time. Have used a few time now and always good.
22 de agosto de 2022
2 of the 3 packs I bought were wrong…
2 of the 3 packs I bought were wrong and when I pointed this out the company didn't seem to be bothered and told me I was wrong
16 de agosto de 2022
Resposta da Trunks & Boxers
Dear James
We have sent you the FREE return label and explained what might have gone wrong.
Also once the items are back we will send you the correct ones.
Please accept our sincere apologies regarding the experience you had with this order.
Regards
Ajax
Good value
Good value (cheaper than most shops) and good selection. My only gripe is paying for two say delivery and they weren't posted until day three...
9 de agosto de 2022
Reliable service. Competitive prices
Trustworthy site. Genuine articles. Competitive prices. Fast dispatch and delivery. Website is user friendly. Timely notifications of dispatch and delivery.
9 de agosto de 2022
Bought these for my son and he loves
Bought these for my son and he loves them says they are so comfortable definitely buy them again
18 de julho de 2022
Great service
12 de julho de 2022
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