I recently made a purchase from Trunks & Boxers for part of a birthday gift, from the ordering process to delivery all was good. Ordering straight forward and delivery when stated. Contents of order a... Ver mais
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Veja o que dizem as avaliações
Great customer service. I needed to add to my original order after I had placed it. The company obliged with no issues at all. Unfortunately when my order arrived, it contained a different item tha... Ver mais
Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... Ver mais
Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... Ver mais
Detalhes da empresa
Sobre Trunks & Boxers
Escrito pela empresa
Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.
Our Brands
Shop by type
Shop Boxers Shop Boxers Briefs
Briefs Shop Normal Rise Trunks
Shop Low Rise Trunks SALE
- Delivery all over UK
- Same Day Dispatch, Tracked 48
- Wide Range of Trending Collection
- We care and will be happy to help you
Informações de contato
Unit 3.B.1, 372 Ealing Road, HA0 1BH, Wembley, Reino Unido
- 07424003467
- info@trunksandboxers.co.uk
- trunksandboxers.co.uk
4,4
Excelente
470 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
One packet of my order was substituted…
One packet of my order was substituted as the colour I wanted was 'out of stock'. Why was that not showing on the web site? With a no returns policy on underwear I am not amused. If I wanted the colour sent I would have ordered them in the first place. Money over customer service. Not impressed. Then I receive a reply asking me to return the item using the returns slip enclosed. Err, there wasn't a returns slip enclosed. There is a no returns policy for underwear as previously stated.
23 de novembro de 2022
Resposta da Trunks & Boxers
Dear Paul
Thanks for the order and feedback.
We left the note that one product is out of stock, there was a stock discrepancy.
Please use the free tracked return we sent across, and send that one back for a full refund.
Apologies for this mix up.
Regards
Ajax
Great price for boxers and quick…
Great price for boxers and quick delivery would use this site again
26 de novembro de 2022
Product as described and expected
Product as described and expected. Very timely delivery. One complaint - branding on outside packaging, and in this instance almost exactly describes the contents So annoying when buying a gift for someone in sane household
16 de novembro de 2022
Still No Parcel!!!
Ordered on the 31st October.
Still haven’t received my package. Definitely won’t be using this website again.
Will be demanding a refund.
UPDATE - 30th November
It has now been a month since my order and I have still not received anything, despite customer service saying they will send out a replacement. Shocking. AVOID
16 de novembro de 2022
Resposta da Trunks & Boxers
Dear Nick, we have sent fully tracked parcel.
Please accept our apologies for the delay in delivery, I will resend another one now, as we cannot consider any parcel as lost until full 14 days have been past.
Thanks
Ajax @ TNB
Great service
Ordering was easy price was good delivered really fast would recommend this company and use again myself
16 de novembro de 2022
Ck boxer briefs
Exactly what I was looking for..Fast delivery..Can't complain..Happy customer..The boxers look good..I know my partner will love them.
16 de novembro de 2022
Fab service
Arrived in good time and the boxers were exactly what I wanted, gift for hubbie for christmas!
14 de novembro de 2022
Many thanks again
14 de novembro de 2022
Great delivery as promised- happy with…
Great delivery as promised- happy with products 👍🏾
13 de novembro de 2022
Really poor - I did not receive my items
I did not receive my items - stolen in transit and no action from you guys
8 de novembro de 2022
No Quibble Organisation
I wrongly ordered the in-correct size of Trunk and without any quibble they agreed to exchange for the correct size which they did within hours. It was my mistake and not theirs. Excellent and polite service.
12 de novembro de 2022
Packaged and delivered quickly
3 de novembro de 2022
The underwear arrived promptly well…
The underwear arrived promptly well packaged and looks good. It’s not been worn yet as it’s part of a Christmas present.
10 de novembro de 2022
Great Xmas present for my son delivery…
Great Xmas present for my son delivery was great
4 de novembro de 2022
Truncks and Boxers
Easy to order. Very fast delivery. Underwear true to description
4 de novembro de 2022
i cant give you a review at the moment…
i cant give you a review at the moment as i ordered and paid for six pairs of pringle socks and only received three pairs. please can i have the rest of my order. thanks. patrick ryan-looby
22 de outubro de 2022
Resposta da Trunks & Boxers
Dear Patrick
I have replied back on email and once we get the reply I will resolve this issue, apologies we look forward to your reply.
Regards
Ajax @ TNB
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