Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ Abingdon, Oxon, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved on... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Trust on tap found us an excellent PA at short notice. They were very responsive over a bank holiday weekend

A empresa respondeu


Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Organização de Serviços e Suporte a Deficientes
  3. Serviços de cuidados para idosos

Escrito pela empresa

TrustonTap is an introductory care agency, helping older people across Oxfordshire and Buckinghamshire to stay at home, independently, for as long as possible with trusted, affordable care and support on tap. We know that finding suitable care can often be very difficult and we want to make this easier for those receiving care, their families and/or healthcare professionals. We understand that good care is all about relationships and that short visits with different carers every day, do not work for carers or those they care for. Whether you or your loved one needs a carer to help with washing or dressing, pick up a prescription, help with administration or simply to have someone to chat to, TrustonTap can introduce you to trained, experienced and vetted carers living in your local area.


Informações de contato

  • Lovegroves Farm, High Street, Long Wittenham, OX14 4QQ, Abingdon, Oxon, Reino Unido

4,4

Excelente

O TrustScore é 4.5 de um total de 5

120 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 4 de um total de 5 estrelas

Kind, caring, considerate

Sharma was kind and caring and looked after my husband after a recent operation. We felt she was very concerned for his welfare and as he still had poor mobility and was confined to bed, kept checking on him regularly. She also looked after our little dog, Sophie, who obviously took quite a shine to her!

9 de maio de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thank you for your kind words
William
Founder & CEO

Avaliado com 2 de um total de 5 estrelas

The administrators were helpful and…

The administrators were helpful and friendly. But we needed emergency help (someone returning home after broken ankle), it was hard to talk properly to the proposed carer beforehand, she missed the first meeting, and turned out to be not appropriate. No one warned us of the £18 'Short-term booking fee'. I'd advise anyone needing sudden help to talk carefully to several proposed carers in advance, whatever the urgency!

10 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Visits from my TrustonTap carer

Visits from my TrustonTap carer, NB, have been truly supportive in every way. NB is charming and intuitive about my needs and has helped with bed making, laundry, small shops and keeping things ship-shape at home in numerous ways. It has been a pleasure to have her company and help.

7 de maio de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Anthony, thank you for your kind feedback.
I am glad we have been able to help
William
Founder & CEO

Avaliado com 5 de um total de 5 estrelas

Has helped our situation

Has helped our situation, having additional support.
As I wanted, somebody else for Mum to interact with.

8 de maio de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thank you for the feedback
William
Founder & CEO

Avaliado com 5 de um total de 5 estrelas

Recommend without reservation

The team have been very effective and efficient, the process simple. I talked about our needs, received multiple resumes, decided who to video interview and then meet in person. Care for your loved ones is crucially important and in the end depends on the person actually providing the care. We couldn’t be more confident in Lindsay. She is exceeding all my and our expectations, has very quickly settled in and making a great difference.

4 de maio de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Ellen,
Thank you for your kind words.
William
Founder & CEO

Estamos analisando esta avaliação conforme o procedimento de sinalização da Trustpilot.

Avaliado com 5 de um total de 5 estrelas

As a P.A working for TrustonTap I have…

As a P.A working for TrustonTap I have found them from the beginning to be extremely supportive, friendly and helpful encouraging the best from their carers and most important they genuinely care about their clients. I would and have happily recommended them to both potential clients and carers.

26 de março de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Sam,
Thank you for this. Much appreciated
William
CEO & Founder

Avaliado com 4 de um total de 5 estrelas

Antonia and her team were polite and…

Antonia and her team were polite and patient with my mother.
I am so glad that I chose Truston tap as they have found for my mum a very caring carer.

29 de janeiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thank you for your kind words
William
Founder & Managing Director

Avaliado com 5 de um total de 5 estrelas

Friendly helpful kind staff

Friendly helpful kind staff. Always have time to chat,quick response.
They look after staff and clients.
Payment on time.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Iveta,
Thank you for this review
Most appreciated
William
Founder & Managing Director

Avaliado com 5 de um total de 5 estrelas

I have been given a warm welcome by…

I have been given a warm welcome by TrustonTap team.
The staff have been extremely helpful whenever I have got any work related issue.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thank you
William
Founder & Managing Director

Avaliado com 5 de um total de 5 estrelas

High quality care and support

After an initial meeting with P, both my relative and I who I care for, felt quite at ease. P is an experienced carer who displays compassion and thoughtful companionship to my relative and gives me support too. I would recommend TrustonTap for their professional management and empathetic approach to clients.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thank you for this feedback
William
Founder & Managing Director

Avaliado com 5 de um total de 5 estrelas

I use TrustonTap quite a lot and they…

I use TrustonTap quite a lot and they are regularly and reliably helpful, both the drivers and the office. It;s been a great discovery and I keep on finding new things they can do to help me.

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Robin,
Many thanks for this feedback
William
Founder & Managing Director

Avaliado com 5 de um total de 5 estrelas

Caring

Very helpful and caring, arrives when promised

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Thanks
William
Founder and Managing Director

Avaliado com 4 de um total de 5 estrelas

I love working for TrustonTap because…

I love working for TrustonTap because it allows me to work when I want but I don't get much work as I would like.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Mercy,
Thanks for this
William
Founder and Managing Director

Avaliado com 5 de um total de 5 estrelas

Very friendly and supportive

Very friendly and supportive, always happy to chat anytime and answer questions . The pre meet before taking in a role is very good . Good range of opportunities to search through

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Cheryl,
Thank you for your kind words
William
Founder and Managing Director

Avaliado com 5 de um total de 5 estrelas

Super friendly and helpful staff

All of the staff that I have spoken/emailed with have been super friendly and helpful. No negative experiences at all!

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Sarah,
Thank you
William

Avaliado com 5 de um total de 5 estrelas

Trustontap were very helpful in setting…

Trustontap were very helpful in setting up a suitable PA to assist with the live-in carer’s leave entitlement. To date this seems to be working very well and both carers and my sister are happy with the current arrangements.

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Anne
Thank you for this feedback
William
Founder and Managing Director

Avaliado com 5 de um total de 5 estrelas

From our first approach ,Trust on Tap…

From our first approach ,Trust on Tap has been prompt in answering our questions and helping us to find a carer who matches our particular situation . Michael the carer is kind , sensitive, reliable and uses his time with us very efficiently .My husband is very happy .
Thank you !
G P

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da TrustonTap - Oxford

Resposta da TrustonTap - Oxford

Many thanks for this feedback.
Much appreciated
William
Founder and Managing Director

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