The UI and workflows that are built in the platform to help craft your family's key events are very intuitive and user friendly. I've used the platform to go completely paperless in my house with t... Ver mais
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Veja o que dizem as avaliações
As a solo ager, I worried about the organization and access to my "Croak Folder" or "Death Dossier," and important ICE details. Trustworthy extinguishes those worries. I have simply loaded all my info... Ver mais
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Trustworthy works! You never know when your life might turn upside down, so getting your important information in order before an emergency just feels right. Trustworthy makes it possible to get it do... Ver mais
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I received an invite from a friend and decided to investigate. After determining the security levels matched my needs, I moved forward. I am so glad I did! This repository or digital file cabinet has... Ver mais
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Detalhes da empresa
Escrito pela empresa
Trustworthy is the maker of The Family Operating System®, an intelligent vault that helps modern families protect and optimize their important information — Family IDs, Money, Property, Passwords, Insurance, Taxes, Legal, Emergency Instructions, Contacts, and more. With Trustworthy, families are completely prepared for all of life's moments, now and across generations.
Informações de contato
548 Market Street, 94104-5401, San Francisco, Estados Unidos
- (888) 254-0696
- support@trustworthy.com
- trustworthy.com
4,8
Excelente
67 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
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Very nice company to deal with
Very nice company to deal with, and really like the features they have so far. Strongly suggest adding more business features, adding ability to connect both way with Dropbox, and get a Playstore app.
26 de julho de 2023
Resposta da Trustworthy
Hi Lisa,
Thanks for the review and the helpful feedback. Have you had a chance to review our Business category? This was released last year and will likely meet some of your business feature needs. We are working toward feed (like Dropbox) connections and have an Android app scheduled for later this year. Stay tuned!
Best,
Nat Robinson,
Founder.
Good, but Could be so much better
I have renewed for a 2nd year, but only because it's a pain to move somewhere else. I don't like the rigidity of the system and would prefer a platform that would allow you to tailor your categories to meet your own needs. Also, it's very US centric and I am from the UK hence the need to be able to change and amend the platform to suit my own needs.
6 de abril de 2023
Resposta da Trustworthy
Hi Lee,
Thanks so much for your review. We appreciate your business and the feedback. Although we've yet to be localized for the UK market, it's exciting to hear you've adapted Trustworthy to meet your needs. We'd love to chat to understand how we can better serve families in the United Kingdom. Someone from our product team will be in touch to schedule a call. Thanks again!
Nat Robinson,
Founder.
A must-have app for supporting parents
After setting up Trustworthy for our family last year, this year we decided to set it up for my parents. Trustworthy was super helpful with showing us how to add a second household. What felt like a daunting project turned out to be super easy and we were able to finish it during a weekend visit. Trustworthy's concierge & expert staff is extremely responsive - a special shout-out to Debby for making sure we had everything we needed to get started. It feels like a weight off our shoulders (both ours and our parents) to have their important documents organized and accessible in Trustworthy should we need to access them. I'm a big fan of what this company is doing and how they are doing it.
3 de abril de 2023
Avaliação não solicitada
Resposta da Trustworthy
Hello Blakely,
Thank you for your review. Trustworthy is purpose-driven to support families at all life stages. We’re so happy to hear that you and your parents are enjoying the collaborative benefits of a Trustworthy multi-household plan. We hope you experience continued peace of mind knowing your family’s information is organized, secure and in one place.
As you continue to build your Family Operating System®, if you, your family, or your trusted advisors have questions or would like a complimentary productivity session, please contact us at support@trustworthy.com, where our team is available to assist you. Thank you for being a Trustworthy member.
Nat Robinson,
Founder.
Excellent concierge presentation.
Not a “cookie cutter” event. Very personal and no pressure tactics. Answered all my questions and made personalized suggestions for my account. Thank you.
2 de março de 2023
Avaliação não solicitada
Resposta da Trustworthy
Hi Paul,
Thank you for your review. We’re happy to hear you had a positive onboarding experience. Trustworthy’s commitment to service excellence includes personalized onboarding and productivity sessions tailored to your family’s needs.
We are here to help! If you need assistance, have questions, or want to share feedback, please get in touch with us at support@trustworthy.com. A Trustworthy Certified Expert is available to assist you. Thank you again for your feedback and for being a Trustworthy customer.
Nat Robinson,
Founder.
The UI is so easy to use
The UI is so easy to use. I like that I can add my own items to track but the system comes pre-populated with suggestions as well.
21 de fevereiro de 2023
Resposta da Trustworthy
Hi Hannah,
Thank you for sharing your feedback! We’re excited to hear that you find the Trustworthy UI easy to use. We aim to make getting organized easy by helping families gather their information using our personalized workflows.
We personalize the workflows based on customer feedback like yours, so please keep sharing. You can contact us at support@trustworthy.com to share feedback, ask questions, or if you would like a complimentary productivity session with one of our Certified Experts. Thank you again for your review and for being a Trustworthy customer.
Nat Robinson,
Founder.
BRAVO TO DEBBY HURTTGAM!
FIRST OF ALL, THE WEBSITE IS EXCELLENT. MY WALK THROUGH WITH DEBBY HURTTGAM ANSWERED ALL OF MY QUESTIONS AND A FEW I HADN'T ASKED. IT REALLY ENHANCED MY FAMILIARITY WITH THE WEBSITE IN A WAY THAT MADE IT EVEN MORE USEFUL.
7 de fevereiro de 2023
Avaliação não solicitada
Resposta da Trustworthy
Hi Tyler,
Thank you for the feedback on the product and our outstanding support team. We're here to help families like yours excel at being organized and prepared for whatever life brings. Please let us know if there's anything else we can do to improve your experience.
Nat Robinson,
Founder.
Great service but overpriced
It's a great service and it's continually improving, but I don't think the service justifies the price. I could get the same service—just with a little more upfront work—using Google Calendar and Google Docs which are free. I'll continue using it as long as I continue to get a discount but if I have to pay full price, I'll let it go.
19 de janeiro de 2023
Resposta da Trustworthy
Thank you for your feedback. We’re delighted to hear that you are enjoying the Trustworthy platform.
We'd like to highlight a few differences between Trustworthy and Google. First, Trustworthy is purpose-built for families to securely access, organize, and share sensitive information. Unlike Google Docs and other free tools, Trustworthy automatically organizes your information and sets up reminders to keep your family up-to-date and prepared for anything.
Trustworthy also offers personalized support. If you need help replacing a birth certificate or getting a passport, a Trustworthy Certified Expert™ can walk you through the process. Volume discounts are available for multi-year and/or multi-household bundle plans.
We are always improving and releasing new features. To help you maximize the benefits of your Trustworthy account, we’d like to offer you a complimentary session with a Trustworthy Expert. Please get in touch with support@trustworthy.com to schedule a session.
Thank you for your continued business.
Nat Robinson,
Founder.
Resposta da Trustworthy
Hi Mikayla,
Your review beautifully summarizes Trustworthy. Please let us know if there's anything we can do to improve your experience.
Nat Robinson,
Founder.
Trustworthy has been a game changer
Trustworthy has been a game changer
No more searching around for documents in piles. No more storing stuff in insecure folders on Google Drive. Trustworthy has become essential to how my wife and I operate!
7 de setembro de 2022
Avaliação não solicitada
Resposta da Trustworthy
Hi Nick,
Thanks for a great review. So glad to hear your family is enjoying efficiency and peace of mind with Trustworthy. Please let us know if there's anything we can do to improve your experience.
Nat Robinson,
Founder.
No more anxiety about important family docs
Reduces my anxiety around making sure all of our family's important information is in one place and up to date. Highly secure product and great to collaborate with other family members.
12 de agosto de 2022
Avaliação não solicitada
Resposta da Trustworthy
Hi KM,
84% of people report anxiety in household document and task management. I'm glad your family has found a solution in adopting Trustworthy. Please let us know if there's anything we can do to improve your experience.
Nat Robinson,
Founder.
Trustworthy is a game changing…
Trustworthy is a game changing technology. For anyone that has ever gone through the hassle of a mortgage loan or manages multiple properties this app will make life way easier. The UX is clean and onboarding was so easy, huge fan!
28 de junho de 2022
Avaliação não solicitada
Resposta da Trustworthy
Hi Tyler,
Thanks for the excellent review. Great to hear you've adopted Trustworthy for your family and property management.
Nat Robinson,
Founder.
Super useful and helps to consolidate…
Super useful and helps to consolidate something otherwise very difficult. The site is easy to use and makes it a breeze to import the needed stuff.
26 de abril de 2022
Resposta da Trustworthy
Hi Danny,
Thanks for the review. You tapped into one of the biggest reasons we built Trustworthy. It's just so hard to DIY and keep everything up to date. Glad to hear you like it so far.
Nat R.
My experience was fantastic
11 de março de 2022
Avaliação não solicitada
Resposta da Trustworthy
Hi Hammad,
Thanks for a great review. What do we need to do to earn that elusive 5th star? :-)
Nat Robinson,
Founder.
It's really "Trustworthy"
I needed to store all my family's personal data in somewhere that I can trust. I was making research abut that and I found Trustworthy! It has really cool features and It's so easy to use. Even you don't need to decide what you want to upload there. It tells you what you suppose to upload and It reminds you everything with notifications. It has web and mobile support and It works very good. It makes me feel that I am using a premium tool. I can easily recommend it to everyone!
25 de fevereiro de 2022
Avaliação não solicitada
Resposta da Trustworthy
Hi Hakan,
Thanks for a great review. We really appreciate it, and we're very glad you find Trustworthy easy to use. Please let us know if there's anything else we can do to improve your experience.
Nat Robinson,
Founder.
Great tool for entire family to store…
Great tool for the entire family to store important and valuable information and docs and access from anywhere. Hands-on Customer Service with Zoom Calls. Early 20% off of the subscription plans.
2 de fevereiro de 2022
Resposta da Trustworthy
Thanks for your review; we really appreciate it. We're excited to hear you like the live person help available via Zoom. We really believe it makes a difference in people's experiences. Please let me know if we can do anything to improve your experience.
Nat Robinson,
Founder.
Kudos to Trustworthy!👍
Seems to be a program that’s complete and user friendly. I’m only 15% completed but will keep filing my “importants” as time and motivation collide.
Kudos to Trustworthy! 👍
25 de janeiro de 2022
Resposta da Trustworthy
Thanks for the kudos. If you ever need help with motivation, our concierge team is available to help you build out your fOS and can even do the work for you. We're happy to help.
Nat Robinson,
Founder.
Love it
Love it! So convenient to use really helpful and has us organize everything.
6 de dezembro de 2021
Resposta da Trustworthy
Hello, and thank you so much for sharing your review. We love that you love Trustworthy! Getting organized feels like such an incredible relief, and it becomes even more convenient and time-saving every time you need to find, access, or share one of those details or documents in the future. If you have any questions, please don't hesitate to contact our support team via support@trustworthy.com.
Thank you!
Nat Robinson,
Founder.
Resposta da Trustworthy
Thanks so much for sharing your great experience with our Support team! Trustworthy can help make managing all of life's important information easier. Please let us know if we can do anything to improve your experience with The Family Operating System®.
Nat Robinson,
Founder.
Much better price for the service.
27 de novembro de 2021
Resposta da Trustworthy
Hello Douglas, thanks so much for sharing your review and I'm incredibly thrilled to hear you appreciate our service! Please don't hesitate to reach out to our concierge team with any questions or request a tour of everything you can do with Trustworthy.
Thanks again,
Chanel Reynolds | CCO
concierge@trustworthy.com
Easy to use
Easy to use, intuitive app for organizing our important documents. It took about 10 hours to get 85% of our documents completed. I like the status feature of what remains to be completed and/or uploaded. I am excited to have found and purchased this secure application.
29 de outubro de 2021
Avaliação não solicitada
Resposta da Trustworthy
Hello Susan, thank you so much for writing a review and I am thrilled to hear that you have had such success using Trustworthy to organize your important documents. The (also) great news is that once you've gotten organized, it is much easier to stay on top of updates and *stay* organized. I'd be happy to share any personal tips or tricks but getting 85% done is quite an accomplishment. Congratulations and I'm excited that you'll know where to go and how to easily access all your important documents whenever you need them.
If you have any questions or suggestions we'd love to hear from you, just email our concierge team at concierge@trustworthy.com anytime!
Thank you,
Chanel Reynolds
Trustworthy CCO
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