Barevita Footwear Avaliações 15

Shoes were huge in body and size, I just had my foot measured at doctors office so I know I bought the correct size, heel feels like walking on a rock
Customer service was responsive,
If full refund requested it would be expensive as they would have to be shipped overseas and customer has to pay shipping, or they would send you a replacement for free or offer a 30% refund
Shoes and reviews are not accurate

They were very kind and patient when I messed up the sizes on my order. They fixed it immediately and kept in touch with me until my order shipped.

When I experienced a small flaw in my new Barevita shoes, I sent a photo to the company with a request for a replacement. Their response was prompt and professional. They needed a bit more info, which they received in a couple follow-up emails, and the replacement shoes were on their way within about 48 hours! VERY HAPPY customer! (The shoes are great--- just developed a small issue with the elastic "laces.")

Excellent customer service !

The customer service was excellent had a problem with the size I received I sent and email I got a quick response and everything was taken care of and a new pair the right size is on the way

The shoes are adorable but came in the wrong size. They were so helpful and will replace them asap.

Fantastic help!!!! I appreciated the quick response and resolution.

Great shoes, great service, thrilled! Ordering on line is so scary, what a new world!

I loved these shoes, but they were more of a bootie and were uncomfortable and tight around the ankle. I reached out to Customer Service (Emma) and she offered to send me a replacement pair free of charge and allowing me to donate the original pair. Can't wait to get my new shoes!

The shoes I order were a size to big and they are sending me a smaller size at no extra cost to me. They were quick to get back to me and help slove the problem.

Just received my shoes and absolutely love them.. Had an issue when I first placed my order, I sent my son’s address instead of mine and they were able to change the address and they arrived at my address. Great customer service !!!

The size i ordered was actually too large. I contacted BAREVITA asking about their return/exchange policy and explained I needed a smaller size.

Emma responded so quickly! I was expecting to receive a reply within 48-72 hours, but her reply was less than two (2) hours.

They are replacing both pairs I ordered with the correct size at no charge to me and I was told to keep the original order and donate.

It's refreshing to deal with a company that is truly kind and provides exceptional customer service.

I'm a very satisfied customer and I will definitely be ordering from BAREVITA in the future.

I don’t normally leave reviews, but Barevita earned this one.

I ordered my usual size and it ended up being slightly snug. I reached out to customer support and they responded the same day. Clear instructions, no runaround, and the exchange process was straightforward. That kind of responsiveness matters.

As for the shoes themselves — I wear them for work and weekend errands. They look completely normal with jeans or chinos, but they feel more stable than most sneakers I’ve owned. After longer days, my feet feel noticeably less tired.

I’ve been dealing with nerve sensitivity in my feet for a few years now. The hardest part hasn’t even been the discomfort — it’s feeling like my only options were shoes that looked medical or bulky.

Barevita doesn’t look like a “condition shoe.” That alone mattered to me. But more importantly, they don’t aggravate my feet. No tight seams, no pressure points, no stiff feeling. Just steady, comfortable steps.

I can wear them to dinner, to the store, or when meeting friends without feeling self-conscious. That’s something I hadn’t realized I was missing.

In a time of chaos (during the Christmas season) I ordered the buy one, get one shoe special deal. I received prompt delivery; however, both pairs of shoes were the same color. (I may have even, inadvertently, accidentally ordered the same color). I contacted customer support, explained the situation. They were kind enough to send me a replacement pair in exchange. And, they suggested I keep the one pair of shoes! That's what I call excellent service, good customer care. This is something that has been declining over the years in the U.S. Thank you, once again, for the excellent service!