MeDex Avaliações 

59
O TrustScore é 2.5 de um total de 5

2,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Do not use this company. Firstly they took two payments without the order going through. I am still waiting for my refunds. Eventually the order went through for a 24hr despatch but the order took so... Ver mais

Avaliado com 3 de um total de 5 estrelas

I'm more than happy with this product and service; however, the packaging is awful. The last two boxes have arrived partially opened. These boxes are simply not up to the job of transporting the weigh... Ver mais

Avaliado com 1 de um total de 5 estrelas

Does not work. Customer service is poor. Finally got them to agree to take it back but now they state I need to show the original packaging. After 30+ days I can’t find the original packaging so... Ver mais

Avaliado com 3 de um total de 5 estrelas

Although customer service was good, the first belt shorted out after 2 months. They sent me another and this one doesn't always turn on the first time pressing the button. The blinking light option o... Ver mais

Detalhes da empresa

  1. Centro de Saúde e Beleza

Escrito pela empresa

Red light therapy


Informações de contato

2,3

Ruim

O TrustScore é 2.5 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,3

Todas as avaliações

(59)

4 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Back pain

I have been suffering lower, upper back pain for the last 15+ years, I have tried so many therapies ( PRP, Stem cell, physio etc) but nothing helped me, I came across Medex X400 on Instagram and ordered it, have been using it twice a day for last weeks and felt much better, my sciatica pain has gone and overall feel much better and I am not as stiff as before in the morning, will follow up again after 4 weeks, I highly recommend it

28 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This review is based on the quality of…

This review is based on the quality of the customer service only and will update my review when I began to use the product! After ordering, I got scared of the reviews that were saying they were still waiting for their product to arrive… I am glad I reached out to the customer service and was well taking care of by Mia! She updated me every day and made sure I will get my product before Christmas! I’m glad it was delivered yesterday! Just on time… Thanks Mia! Can’t wait to see if this works for my chronic pain in relation with my autoimmune disease… will update in a month!

21 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I received my product.

I received my product after a long wait due an unexpected surge of sales. They had to get the product back into stock. I did receive my product and it works great. Love that it has options if you want to only use red light or just non infrared. I just plugged it in and placed where I wanted it and pushed the button. Automatically runs for 20 min. Very bendable for multiple applications.

18 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

I said I would remove my 1 star review…

I said I would remove my 1 star review when I received my product. I am not being allowed to remove review, so i am writing another review. I finally got it. I have used it and I am satisfied with the product.

17 de dezembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered on 10th November 2022

Ordered on 10th November 2022. Still no item to this day. I was told be with you 6/7 days. No item. Then 3/4 days. No item. Wasnt informed they were out of stock until I enquired as to where my item was. Also the day I purchased there was an attempted money transfer from the method of payment which I paid with, maybe just a coincidence or not who knows just seemed a little odd as the transactions was the same timing. In my opinion I wouldn't purchase. UPDATE. I have received my goods. Way to late. The person who needed it sadly no longer needs it. I have offered to return the item as PayPal stepped in and refunded me. My god talk about harassment, endless emails asking me to remove my review. Appauling customer service and in my opinion, no compassion when a person is going through a heartbreaking time. Should inform people that they do not have the item in stock and give them options not make them wait Endlessly, then abuse them through a messaging system UPDATE. I am now being threatened by a person in this company by saying they could sue me because I apparently will not give their product back, which I have never refused to give their product back. I work long hours, I work nights, I have a terminally ill mother and have a death in the family. They expect me to wait up and not sleep after doing a 15 hr shift for their courier to pick the item up,or lose pay and not do my job and wait in for a courier. I am being bullied and threatened with being sued and I really I don't think I deserve such treatment.

10 de novembro de 2022
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Order placed Nov 23rd (del. 12/14)

Order placed Nov 23rd. It finally arrived today, Dec 14th. The seller expressed great concern that it took so long for delivery and was very apologetic. I am pleased that it finally arrived, and I must say, it was very well boxed with care.

13 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I haven’t had device long enough to rate how well it reduces pain. I live with a chronic condition that causes several types of pain so even a moderate reduction will be awesome..My rating is based on the excellent customer service I’ve received. Any questions I asked via FB messenger are quickly answered. I’ll continue to use and hope to see difference soon..

4 de dezembro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Cynthia, thank you very much for your feedback, and please update your review after a few weeks how your therapy is proressing.😊

Avaliado com 5 de um total de 5 estrelas

Works for neuropathy

I bought this pad for my neuropathy, after 2 weeks of use I finally get some good night sleep after a long time.
I'm very happy with my purchase.

3 de dezembro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Katarina, we are glad that you are satisfied with the Medex Pad X-400, and thank you for your feedback.😊

Avaliado com 1 de um total de 5 estrelas

NO PRODUCT

Still have not received product.. you took the payment quick and fast... But I still have not received product... No expected date or anything.

17 de novembro de 2022
logotipo da MeDex

Resposta da MeDex

Hi Amy, your order has been delivered a few weeks ago, we sent you the tracking number, and it says you have received your package.
So if there is a problem, please email us at info@trymedex.com , thank you.

Avaliado com 5 de um total de 5 estrelas

Something easy for a great result

I find the product to be very good and effective, my elderly parents are using it and they are find it very easy to use .

26 de setembro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Sam, we are glad that you are happy with your purchase, thank you for your feedback.😊

Avaliado com 5 de um total de 5 estrelas

red light therapy wrap.

After trying and wasting time and a lot of money on so called 'miracle cures'.
from pills to potions to special shoes etc. nothing worked for me.
many years ago my Dr. used a red light therapy on a wound that wouldn't heal, it worked.
So I decided to try this product, red light therapy belt for my diabetic neuropathy, edma, bad blood flow, and osteoarthritis.
After just three weeks, my neuropathy has markedly improved, my blood flow has improved, can't say about the osteoarthritis yet.
I damaged my lower back using a chainsaw four years ago, painkillers and a back brace were my norm.
but after using the red light therapy belt can now bend my lower back with relative ease. I can't say that it will work for everyone, but my partner can't believe how my life has changed now both physically and mentally.
she is that blown away with it she tells everyone.
thankyou.

15 de novembro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Peter, words can't describe how happy we are for you!
The primary goal is for our products to help everyone!

Thank you for your feedback.😊

Avaliado com 5 de um total de 5 estrelas

Medex pad-400

. So far used it almost every day and seeing slightly improvement on my knee pain . Of course significant improvements expected in 4+weeks . Overall pleased with purchase and would recommend.

11 de novembro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Alen, we are very glad that you are happy with your Medex Pad!!

Thank you for your feedback, and thank you one more time for your purchase.😊

Avaliado com 1 de um total de 5 estrelas

I have yet to receive my order/ i did receive my order

I have yet to receive my order , its been almost a month, ive reached out to the company and they just said , they ran out just when i ordered and they are waiting on shipment, butttttt..they charged my credit card andvi have no product not happy , will take further action .they should of explained that there will be a delay in receiving my product but they didnt they just kept saying it is on its way until i got a little nasty with someone and thats when they said they ran out...not happy with the company...i finally received my product a month late..i have used it as directed but have noticed little difference

15 de outubro de 2022
logotipo da MeDex

Resposta da MeDex

Hi Barbara, Your order was late, you are right, we have explained why this happened, and we apologize once again for that.

But your order arrived a long time ago, so it would be nice if you could update your review and tell us how satisfied you are with your Medex Pad!?😊

Avaliado com 5 de um total de 5 estrelas

Ordered for my 75-year-old father

I have ordered this for my 75-year-old father who has lost his wife my mom or 51 years. Dad doesn't sleep well till he is exhausted due to pain in his body.
I'm up and down with him at night trying to help him.
Ordering was fast and easy. I've read all about red light therapy and this does ease his pain. Spoke online with Mia their Customer Serice Rep she was great to deal with helped me with the order process.

28 de outubro de 2022
Avaliação não solicitada
logotipo da MeDex

Resposta da MeDex

Hi Rob, We are 100% confident that the Medex Pad X-400 will help your father, as it has helped thousands of other customers.
That's why it would be great if you post a new review about the progress of the therapy.😊

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