I had some concerns about my RenewaSkin order so I sent an email. Matthew called me and we were able to resolve my issues pretty quickly. He was very knowledgeable about the products and I believe he... Ver mais
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Veja o que dizem as avaliações
I had a financial emergency & had to unfortunately cancel my order& even though it was too late to cancel Stephen went out of his was to help me! I want to Thank him so much for his kind heart &... Ver mais
I am so happy that I choose to go with Renewa instead of the other more expensive options....and it turns out I made the right choice. I am not only happy with the products, but with the customer ser... Ver mais
Script used to respond to me. Several times. Did not address my point about my not ordering all the bottles which, again, I stated in more than one email response. Not an itemized receipt. Merely... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 67% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was really nice to be contacted…
It was really nice to be contacted about the products and directions for use. Hopefully the products won't be another waste of money.
Joanne was very helpful & a great…
Joanne was very helpful & a great salesperson! Thx Joanne!🤗
Friendly and helpful
Bern was extremely helpful and friendly. He listened carefully to my answers and made recommendations based on my skin needs.
Bern was very helpful and informative
Bern was very helpful and informative. Excited to try the products.
Total Misinformation Scam
They are not upfront with information regarding skin conditions that should not use their product and the 100 guarantee is a scam. You get limited information when you order and search their website and then when you call customer service after the purchase you find out the real terms of the guarantee. After repeated emails and calls, they only gave me 30% refund. TOTAL SCAM!

Resposta da Renewa Skin
Joanne was great
Joanne was great. She helped me understand how to use my products.
Order issue
I had a small problem with my order. Matthew and Michelle were absolutely fantastic in working together and getting my problem resolved. They truly care about their customers.
Joanne is awesome with customer service…
Joanne is awesome with customer service concerns. Her follow up is excellent. When we are done, I have no questions. Friendly, professional.
Satisfied Customer
Matthew in Customer Service listened to the concern I had and made every effort to resolve the issue I was having. I am very happy with how he handled the situation.
Carlos was so helpful
Carlos was so helpful. I was having problems when my card was declined on the second part of the order. He helped me through it. He was very easy to work with.
Bern was helpful and thorough
Bern was helpful and thorough in his procedure and product explanations about Renewa Skin. I look forward to working with him and to looking younger.
Joanne was great!
Joanne went out of her way to explain things to me. She was extremely helpful and very knowledgeable as well as being kind and friendly. I’m looking forward to working with her.
Bern is a great customer service rep…
Bern is a great customer service rep explaining the proper protocol for the skincare routine. Friendly, courteous and helpful
A great ordering experience
Stephen was very helpful. He obtained the best price and wonderful gifts for me with this order. He is very professional and friendly. I recommend him highly!
Follow-up of request
Appreciate the assistance provided by Stephen from
Renewa Skin who was extremely knowledgeable and helpful in processing the request and following the matter until it was resolved.
Patricia Lobo
Melbourne (Australia)
Bern was a great help
Bern was a great help. I had no idea what I was supposed to do and he explained everything wonderfully. Had an answer for every question I had. Thanks again!
Informative and helpful!!!
Vern is knowledgeable, informative, and patient. He answered all my questions thoroughly. He has excellent communication skills and is very professional.
Bern was very helpful in helping me…
Bern was very helpful in helping me choose what products I needed for my particular skin care needs. He was informative and patient in answering my questions. I appreciate his expertise and patience.
renewal response to you quickly…
renewal response to you quickly suffices you needs and Stephane in particular that I spoke to was so polite and helpful. Thank you again for your continued service. Iris
Joanne was very Accommodating
Joanne was very accommodating with the mode of communication I chose to use. She walked me through my purchase and made sure I had what I needed to be successful. She provided me with all the information I need to use the products correctly. I highly recommend her.
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