I had some concerns about my RenewaSkin order so I sent an email. Matthew called me and we were able to resolve my issues pretty quickly. He was very knowledgeable about the products and I believe he... Ver mais
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Veja o que dizem as avaliações
I had a financial emergency & had to unfortunately cancel my order& even though it was too late to cancel Stephen went out of his was to help me! I want to Thank him so much for his kind heart &... Ver mais
I am so happy that I choose to go with Renewa instead of the other more expensive options....and it turns out I made the right choice. I am not only happy with the products, but with the customer ser... Ver mais
Script used to respond to me. Several times. Did not address my point about my not ordering all the bottles which, again, I stated in more than one email response. Not an itemized receipt. Merely... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 67% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing product
This product was amazing! After using it for only a month I got great results. My neck is firmer and my face wrinkles are softer. JOANNE guided me through the correct treatments. She is great to talk too and friendly. Now we are going to try the under arms.
Bern knows this product well.
Bern is very helpful. Very professional. Knowledgeable about products. Easy to talk to with a nice personality. He made my purchase process easy and efficient.
100% Customer Service
Joanne is the reason I gave a 5, very professional, knowledgeable, and respectful. Yet to receive my order, but customer service is a 5.
Bern was pleasant and informative.i…
Bern was pleasant and informative.i bought the product.
I never received my anti-age serum that…
I never received my anti-age serum that Joanne explained I needed to use with the niacinamide serum. I paid the $129 for them; in fact I paid for 6 bottles. I really want to get my products and get started. Please help! Annie Samuelson

Resposta da Renewa Skin
Yes Joanne is very skilled in people…
Yes Joanne is very skilled in people skills and makes you feel as though she's sitting in my home with me during our consultation. She explains everything to a "T", very thorough. She is very kind with a good heart and I would not consult with anyone else. Give her a pay raise or promotion that she deserves. Bless you and your services and company!
Joann was knowledgeable and helpful
Joann was knowledgeable and helpful
Michelle provided amazing customer…
Michelle provided amazing customer service. I’m truly grateful for the service and product. Well done.
She thoroughly explained how it works…
Joanne thoroughly explained how it works and each step I need to follow, twice a day.
Confident and optimistic
I like the personalized service and the hands on care. Joanne has a Great and helpful attitude. I like that I have a personal consultant. I thought it was great that I was called by my own personal consultant and that she will be checking in on me to see how I’m doing with the routine that she gave me. I feel more confident in the products knowing she is there to help me.
Michelle is the best
Michelle is the best! She is my “go to” Renewa Skin consultant. She is answers all my questions promptly and completely.
A company that really wants you to succeed!
This company seems to really make personalized customer service and integral part of their skin program. My assigned consultant, Joanne was very helpful and provided the guidance I needed to start my Renewa skin care journey. I look forward to working with her to help perfectcmy routine for optimal results!
Joanne was pleasant and clearly…
Joanne was pleasant and clearly explained the process
Delived quickly and after delivery
Delived quickly and after delivery, they immediately responded when I had question. Great products!
Michelle was so responsive
Michelle was so responsive, knew what my problem was
Michelle got back to me right away
Michelle got back to me right away. Thank you. I am looking forward to getting my charger and cord which I did not get originally. I think Michelle will do a great job. She sounds very professional. .
Excited to get started!
Joanne was lovely to talk with and I look forward to working with her as she continues to guide me through the Renewa process. She was very easy to talk to, gave me excellent instructions and left me excited to start the process!
Great service from Michelle
My interaction with customer care specialist Michelle was wonderful. I had problems with my order, but after talking with her, she got everything back on trackin one short phone call. If you need help with an order, call Michelle, especially if you want it done properly.
Bern was very well knowledgeable on the…
Bern was very well knowledgeable on the product. He gave me my options and due to my budget he honored my timing. I am excited to get everything and truly feel he will be there to coach me on enhancing my skin and using the products to their fullest.
I started using Renewa Skin products…
I started using Renewa Skin products with-in the first 2 weeks of June. I ordered the Micro Infusion kit application is to be spread out over weeks. I used it once, by mid July friends I see all the time started saying your skin looks great what are you using. I have been using their swiss serum since the beginning July my face plumped up noticeably with-in a couple of days of using this product.
Texture, was amazing, fresh feeling, lines started to diminish, skin was plump and glowing. I have started using their eye serum with the same results. Their hand cream is also a winner. Upon application your hands instantly look many years younger. These products have done more, in a shorter amount of time than a bottle of serum at 5 times the cost, did in over 3 months 1 bottle a month. The customer service department is top notch. No AL assistant there. Real humans!!!!
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