Have used Tubz for about a year now, over all a good experience. Orders are processed pretty fast, delivery is pretty good, normally get a time slot which helps. Stock online is ok, the things th... Ver mais
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Veja o que dizem as avaliações
Sally from Tubz Brands is warm, friendly and reminds me of the customer services I grew up with unlike today. Sally knows it's me when I call and it's lovely to be addressed as me without having to... Ver mais
Ordered 1 box “I love bunnies” with 12 figures inside as a surprise for my daughter ending school but only 9 packs of figures came. Called them and got a reply straight away. Was a delivery company is... Ver mais
Fantastic products, and excellent value for money. Customer service is exemplary and I will definately buy from Tubz again. Packed very well and delivered on time as per their courier's text message.M... Ver mais
Detalhes da empresa
Informações de contato
Unit 3 Eurolink Gateway, ME10 3BA, Sittingbourne, Reino Unido
- 0845 601 9001
- info@tubzbrands.co.uk
- tubzbrands.co.uk
4,3
Excelente
540 avaliações
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Love my tubz sweets
Happy with my tubz sweets after I place my order I press the wrong button and order 9 toys which was my mistake.which the young lady call the next day to explain to me which was nice of her so I will be definitely ordering again
2 de agosto de 2024
Perfect customer service
Ordered 1 box “I love bunnies” with 12 figures inside as a surprise for my daughter ending school but only 9 packs of figures came. Called them and got a reply straight away. Was a delivery company issue. Missing packages was sent in a day and was even 5 packs instead of 3 missing! We were so happy! Thank you so much! Excellent customer service, highly recommended!
25 de julho de 2024
Avaliação não solicitada
Great service online and via the phone
Great service online and via the phone, own my machines and purchase all stock direct from tubz. Fast delivery good prices
26 de julho de 2024
Avaliação não solicitada
Ordered 5 boxes
Ordered 5 boxes, only 4 turned up, emailed them and got a reply straight away. Missing box turned up the next day and was a delivery company issue. Just really good customer service.
13 de julho de 2024
Excellent customer service
Excellent customer service! There was a slight mix up with my order, but Sally from Tubz was so helpful in sorting this out efficiently. Nothing was too much trouble. So refreshing to phone a company and speak to a person, and then have that person be helpful and follow things up for me. She always called me back or emailed when she said she would. Very reliable company and happy to help. Was a delight to deal with them and I will definitely shop with them again. Excellent customer service, thank you Tubz! I just wish more companies were as much of a delight to deal with as you are :-)
5 de julho de 2024
Avaliação não solicitada
Fantastic service will buy more and…
Fantastic service will buy more and recommend to everyone how good this company is very fast delivery thank you again
14 de junho de 2024
Avaliação não solicitada
Easy ordering process
Easy ordering process, quick delivery and product arrived well packaged
6 de junho de 2024
Customer service is 5*****
Customer service is 5*****
Sally sorted out my problems really well and efficiently.
Totally great and easy to deal with
11 de junho de 2024
The team are always really helpful and…
The team are always really helpful and Paul goes above and beyond supporting me in my new venture. Any issues have been caused by me but he has helped me resolve them. I’m able no to order just what I need and delivery is swift.
2 de junho de 2024
Price is good
Price is good, delivery is expensive but ok for a big order, we use tubz as a fundraiser for our club and its gone down a treat.
6 de junho de 2024
Avaliação não solicitada
On my second order with them and so far…
On my second order with them and so far so good. Easy to use and fast dispatch and delivery. Keep up the good work.
1 de junho de 2024
Avaliação não solicitada
Fast delivery and quality sweets but…
Fast delivery and quality sweets but delivery fee is hard to swallow
22 de maio de 2024
Avaliação não solicitada
Excellent communication !!
8 de maio de 2024
Great services ce but suggest putting a…
Great services ce but suggest putting a sticker in each box and offer a free delivery service
22 de abril de 2024
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