Tulo Energy Avaliações 757

They responded immediately when I realised that I had made a mistake with our meter readings.

Very speedy reply from the chat function. George was very helpful in estimating our annual usgaey in kWh.

George was very helpful, quick and informative! Great service

Very good rate. over the year paid regular direct debit causing over payment, which was refunded promptly by customer service on request.

I had a query with my meters, so I contacted Tulo Energy who responded quickly and resolved my query to my satisfaction. They were very helpful and friendly. I would recommend Tulo to everyone.

Amazing customer service. Really responsive.

Absolutely Disgraceful. They ignore a faulty meter issue for months, which now traps me into staying with Tulo, then raise prices knowing full well I cannot switch if I wanted to. Absolute scam.

Great first experience of your customer service. This was my first call made to you guys and my call was handled without any delay and then my query was handled without delay as well.

very efficient. great service from George

At first I thought your answer about being unable to change DD date due to restrictions was going to be a problem however I assume this was a bot and a real person sorted problem out in two messages thank you

Fantastic service! Great prices

Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopefully they will offer one in future and I will return.

Very responsive to calls, provided adequate amount of information and to my level of understanding, making me feel valued.

Gemma was polite and efficient. Solved the problem swiftly.

Excellent service! They resolved my issue quickly and professionally. Highly recommend!

My query was dealt with quickly and efficiently, highly recommend Tulo energy.

Tulo Energy the best experience made easy. I spoke today with George not because I had a problem, but just to Thank the company for saving us money with lower standing charges.he spoke to me as though I were family, he was so polite and a credit to Tulo Energy. Would highly recommend them to others

Outstanding customer service - super friendly and efficient. Best energy provider I’ve ever used.

This is my second time using the chat and Gemma was very helpful with updating my direct debit due to high credit.
It was very quick to be redirected to an advisor and all was sorted within 10 minutes.
Thank you again Gemma.