tunefulhair.com Avaliações 

362
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Tuneful Hair! The quality of the hair exceeded my expectations—it’s soft, full, and easy to style with very little shedding. Shipping was fast, and the hair looked exact... Ver mais

Avaliado com 5 de um total de 5 estrelas

The company has a very good customer care team who reaches out to you and ensures you have been satisfied with your purchase or purchase to be. Quality at the best price I would 10/10 recommend

Avaliado com 1 de um total de 5 estrelas

I would never purchase a wig from this company again. The wig I received was advertised as a 13x6 but it definitely was not. The hair feels like a synthetic blend instead of the quality that was adver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tuneful Hair is AMAZING! The quality of the hair is top-tier. Very soft, full, and long-lasting with minimal shedding. It blends perfectly and holds style beautifully whether I wear it straight or... Ver mais

Detalhes da empresa

  1. Loja de perucas

Escrito pela empresa

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

362 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(362)

306 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I needed a wig for my birthday

I needed a wig for my birthday, and I saw them advertising their wigs on Instagram. I clicked on it. I saw the quality I trusted it that It would be what I expected and it was five stars great birthday experience. What a good slay!!! What lace order now I currently have this weed installed!! DaNakedAuthor on Instagram…

3 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered my wig over a week ago and…

I ordered my wig over a week ago and still no confirmation number or wig!!! I’m getting married in 10 days & I need my wig asap!!! Won’t be ordering from here again!!!

1 de março de 2026
Avaliação não solicitada
logotipo da tunefulhair.com

Resposta da tunefulhair.com

Hi, friend.So sorry for this inconvience.
Most of our packages will be shipped out within 48 hours.I didn't find your order under this username. Could you please email us at support@tunefulhair.com?We will help you out ASAP.

Avaliado com 1 de um total de 5 estrelas

Terrible shipping times

Terrible shipping times. My tracking number was generated 2 days ago and they still havent dispatched anything. It says 3-5 days delivery its been 3 already and no wig has been shipped. This is for my birthday wig I need my wig asap.

4 de março de 2026
Avaliação não solicitada
logotipo da tunefulhair.com

Resposta da tunefulhair.com

Hi, friend
So sorry for the inconvience.
We sent you 2 tracking numbers for the package, the latest shipping information is on the second tracking number, and I have sent you the tracking link through email.
Your package was shipped out 2 days ago, and it is on the way to your country.
I will inform our shipping agent to process your order first.
Hope you have a sweet happy birthday.

Avaliado com 1 de um total de 5 estrelas

They dont even stand by their own product.

If a company won’t pay for return shipping for a defective, damaged product they sent you, that just proves they don’t even stand by their own product. I’m out $32 to ship it back and I don’t even trust that they are going to give me a refund. I wouldn’t risk buying from this company. It’s poor quality hair and their refund policy favors them and screws over the buyer. I think all of their good reviews are incentivized, given by “wig influencers” in exchange for free product. The fact that they have no bad reviews and all of the photo reviews look like instagram photos should have given me a clue. The wig they sent me is extremely over processed and feels like straw. Just touching it pieces of hair fall out because it’s just breaking apart because it’s so over-processed. That’s petty bad when straight from the factory with all the silicone they put on it and it still feels that bad! It’s also all ratty and snarled right out of the bag! A brand new wig shouldn’t look like it was used to play tug of war with a dog right out of the package. I wish I could attach photos. Major quality issue. Their return policy has no provision for quality issues either. They only have a policy for returns if you decide you don’t want it for “no reason” so they expect you to pay for return shipping! Even if it’s because they sent you a bad product! And they want me to label the return as a “gift” valued at less than $10 and said they will refuse the return if I don’t, so there will be zero protection for the value of the product for me if something happens during shipping.
Also, it’s a blend, not 100% human hair! This blonde wig is full of black “hairs” mixed in that are 100% plastic.

Answer to their ridiculous lie of a reply. Why is this the only blonde wig out of the 20+ I’ve purchased that is over processed and damaged? Answer: They are lying, counting on people being ignorant to how wigs are made. Blonde wigs shouldn’t be different in quality compared to other colors. This is because wig factories bleach ALL hair to 613 blonde, and then use textile dyes to dye the hair to the final desired color. They just throw all the hair in a big vat of bleach until it’s all the same 613 color. Because all hair is different and lightens differently. They would have to watch and monitor every single hair bundle individually to bring it to the desired color otherwise, which is obviously too time consuming and costly. So for them to say that a wig is dry because it is blonde is a lie. If that were the case all wigs would be dry because they all start out blonde. They want to assume their clients are ignorant about wigs and how they are made so they can lie to us. Another process is stripping part of the cuticle with acid so the hair doesn’t mat because it isn’t remy hair. This wig is like this because they either stripped too much cuticle, left it in the bleach bath too long, or both.

27 de fevereiro de 2026
Avaliação não solicitada
logotipo da tunefulhair.com

Resposta da tunefulhair.com

Hi, friend,we are so sorry that you don't like the wig.
The wig you chose is an ombre ash blonde wig, and the hair needs to be bleached into blonde, then we add color on.
Tuneful offers a 30-day no reason return policy,if you don't like the hair,we can help you process the return.We asked the return package to be marked as gifts is becase we don'y hope it be held by custom when it arrives and cuased extra fee .
We are truly sorry for that.
I will inform my colleague to check your email again and help you out ASAP.

Avaliado com 1 de um total de 5 estrelas

Be Confident

I initially received my wig, the quality was OK and after trying to work with the hair I requested to return the wig and ask for a refund. I was told that they would offer me $25 as a discount and after I refuse that and just initially ask for a full refund, I was told they would give me other discount towards my next purchase I still have not been given a return address of the wig has been packaged up for about going on a week or so now and they’re still no address will not ever purchase from them again be careful of their practices. I have to go through steps with my bank and order to receive my refund.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da tunefulhair.com

Resposta da tunefulhair.com

Hi, friend.
We are so sorry for this inconvience.
Tuneful hair offers 30 days no reason free return policy. You can return the wig within 30 days after it is delivered.
My colleague offered you partical refund and a discount is becase you the return process usually takes 2-3 weeks and some of the return packages were held by custom so we hope you can consider keeping the wig.
We are truly sorry for that.
My colleague has sent you the return address and will help you process the return.
We will send you the full refund ASAP.

Avaliado com 5 de um total de 5 estrelas

The hair was unbelievably soft

The hair was unbelievably soft, tangle and scent free!! No sheddings, thick and true to length. I bought it for my birthday and I will most definitely buy again and you should too!!

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company’s wig quality is truly…

This company’s wig quality is truly exceptional. The hair is soft, full, and beautifully constructed with great attention to detail. It is absolutely true to length, which I really appreciate, and the density provides a natural yet full look. The wig maintains its smooth texture with minimal shedding and tangling, making it easy to style and manage. Overall, the craftsmanship and quality exceeded my expectations, and I am very impressed with the overall look and feel. I would highly recommend this company to anyone looking for reliable, high-quality wigs.

11 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

13x6 28 inch ginger curly deep wave

I bought a 13x6 28 inch ginger deep wave and when I say baby!!!! I love this wig. It is very thick, curls are defined and true to length. Easy to bleach the knots and definitely human hair. No shedding or tangling! The color is so vibrant and great for all seasons!

21 de fevereiro de 2026
Avaliação não solicitada

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