The product is well constructed. Functions exactly as I expected and does the job very nicely. Delivery was quick, and the purchase seamless.i can definitely recommend this product to anyone who is... Ver mais
Localização
Trocar localizaçãoCarson Street 19, Kew, 3101 Melbourne, Victoria, AU
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Veja o que dizem as avaliações
Postage was slow, and tracking just stayed the same, but communication was great, and Turfmatic performs so well, only tough weeds that l poisened stayed, and only a handfull. This is brilliant for t... Ver mais
The equipment is excellent, but no communication from the seller, goods were to arrive on the 11th, it didn’t but thought I was scammed as there was no reply to emails, and no other way of getting in... Ver mais
easy to assemble & use, easily picks up all the fine debris as well as leaves. Excellent customer service. Very happy
Detalhes da empresa
Escrito pela empresa
Artificial Grass Performance Tools - Maintenance supplies across Australia for all fake grass installations
Turfmatic™ Customer Guarantee
At Turfmatic™, we stand behind the quality and performance of every product we sell. That’s why we offer the following customer guarantees:

Informações de contato
Carson Street 19, Kew, 3101, Melbourne, Victoria, Austrália
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
motor blew up after 3 months of light use and company wont respond to emails
I purchased a Turfmatic Australia product and followed their usage guidelines exactly as outlined in their product documentation. Despite this, the equipment failed after only light use within the first 3 months.
When I attempted to contact the company to troubleshoot the issue, I found that their Gmail address is not accepting incoming emails — meaning there is no way to even begin a conversation about a warranty claim or fault resolution.
I strongly do not recommend purchasing any equipment from Turfmatic Australia. If you happen to receive a faulty unit, be aware that the company appears to have no functional customer support channel. You will be left with a broken product and no avenue for help.
Buyer beware.
The product is well constructed
The product is well constructed. Functions exactly as I expected and does the job very nicely.
Delivery was quick, and the purchase seamless.i can definitely recommend this product to anyone who is looking to maintain or install synthetic grass.
Great product love it ,wish I new about…
Great product love it ,wish I new about it earlier great service from start to finish thank you
Very happy with the product
Great helpful staff
Great helpful staff
Now the machine omg love it easy simple and picks up everything I’ve tried other brooms but this is hands down the best
The equipment is excellent
The equipment is excellent, but no communication from the seller, goods were to arrive on the 11th, it didn’t but thought I was scammed as there was no reply to emails, and no other way of getting in contact with them. Approx 4 or 5 days later another tracking message popped up, and it was delivered.
Again very happy with the product just lack of communication from seller.
Where is it
Where is it. Not been delivered. Ordered on 30 Nov. paid for courier delivery(8 days). Weekend now so 15th at the earliest. Courier tracking note says 10 December delivery. What rubbish.
My synthetic lawn finally looks clean
easy to assemble & use, easily picks up all the fine debris as well as leaves. Excellent customer service. Very happy
Postage was slow, but worth the wait!!
Postage was slow, and tracking just stayed the same, but communication was great, and Turfmatic performs so well, only tough weeds that l poisened stayed, and only a handfull. This is brilliant for time management! Really Happy!! The winter mess is cleaned up, even twiggs are picked up.
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