Tutor Doctor Avaliações 

231
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been working for Tutor Doctor for over 2 years now and my manager, Viv has been very supportive throughout all these years. I am able to contact her with anything that I need and she always doe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Retiring from full-time teaching after 33 years was daunting, but Viv, Kiera and the Tutor Doctor team, made it easy. The 'on-boarding' was thorough but quick and I was offered work immediately. Tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tutor Doctor is a highly professional tuition agency in the Herts and Essex area.They provide great support to tutors and ensure the right tutor is matched to each student. I couldn't recommend them h... Ver mais

Avaliado com 1 de um total de 5 estrelas

The WORST tutor company I have EVER seen. Tutors are unreliable at best, Or overal completely idiotic, No communication, and actual tutoring? Ha! Good luck. If you want to learn anything or sit any ex... Ver mais

Detalhes da empresa

  1. Instituição Educacional
  2. Associação ou Organização

Informação fornecida por fontes externas variadas

Tutor Doctor is an in-home tutoring service for all ages and all subjects. We understand how important every child’s education is. Today’s academic arena is more competitive than ever. We offer specialized tutoring to address all our clients’ needs and to help them achieve their academic goals. We have an Academic Success Formula, which identifies two critical components of academic success: Academic Knowledge and Academic Discipline. Teaching student’s executive function skills (what we call “X-Skills”) – organization, goals and prioritization – is also an important part of our offering.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

231 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(231)

24 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Reliable, knowledgeable and flexible

I have been using Tutor Doctor for many years both professionally and personally. In all this time their commitment to the learner and their outcomes has never faltered. Their flexibility in finding the right fit for the child has always been appreciated.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of money

Waste of money. I purchased the 42hours for my daughter but no benefit at all.

17 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Transphobic Owner

Owner of Longmont, CO franchise is transphobic and believes that trans people suffer from a "psychological disorder." He is not a safe person to bring into your home if you or your children are LGBTQ+. I can provide receipts of his bigoted words.

12 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our experience with Tutor Doctor…

Our experience with Tutor Doctor couldn’t have been better. They were easy to work with, matched us to an amazing tutor, and made everything my easy. Highly recommend!

15 de maio de 2024
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi Jane, thank you for this wonderful feedback! We are happy to hear that our student-tutor matching has worked so well for you. We take pride in this and we’re delighted to see it’s made such a difference for your student!

Avaliado com 1 de um total de 5 estrelas

Tutor Dr

Tutor Dr. Only finds inexperienced and poor English speaking hired help.
What a joke this place is.

1 de abril de 2024
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Thank you for your feedback. We are continuously working to improve our processes and ensuring we have the best talent within our tutor roster. It looks like we did not meet your expectations of service. We'd like to see if we can help. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Avaliado com 5 de um total de 5 estrelas

Tutor Doctor Crewe - Fab

We’ve used Tutor Doctor Crewe a few times now and always found them to be communicative, helpful and pretty spot on when matching my children with Tutors.
I really like the report feedback after each session, which as a parent keeps me informed and in the know about my child’s progress.

27 de março de 2024
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Thank you for taking the time to share your positive experience with Tutor Doctor! We're delighted to hear that you've found our communication, matching process and session reports helpful. We look forward to continuing to serve you!

Avaliado com 2 de um total de 5 estrelas

The tutors were good but not the…

The tutors were good but not the payment plan. This is a notice to parents not to get sucked into paying in advance for multiple hours if there is a chance your child will not need them. Not only will you not receive a refund, you won't even get a response to your queries. The franchise in my area was very responsive when I wanted to sign up, but failed to respond to multiple requests when I asked about a refund for unused hours.

1 de dezembro de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi Dawna, thank you for taking the time to provide your feedback. We’re sorry to hear you’re having a tough time connecting with your local branch. Please email us at brandstandards@tutordoctor.com so we can further assist you with resolving this issue and looking into a refund of your unused hours.

Avaliado com 1 de um total de 5 estrelas

This is a quick review about West…

This is a quick review about West Berkshire, Reading, North Surrey brand owned by Mark Butler. As a tutor it had been an ambiguous experience. I was asked to commit to a student for a full-term whether I wanted to tutor the student or not. The director Mr Butler who has no Educational background (he is a brewer) should not ask freelancing professionals to commit to anything. A director should be qualified well enough to direct a tutor doctor branch. I work for an agency now where everyone has serious Educational background. Also these directors who just buy a franchise have more than one businesses. Easy to look it up at companies house website. The above director has 9 businesses. How can one person focus on that many businesses? Must be a juggler. Well, that explains the quality of some tutoring services. My advice is to find an agency or agencies whose owners are teaching professionals. They pay more too.

5 de dezembro de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi Miss Marple, thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations. We value your feedback and are constantly working to improve our practices and support for our tutors, including exploring more flexible commitments. We will certainly take your input into consideration as we continue our efforts to improve.

Avaliado com 1 de um total de 5 estrelas

Tutor doctor in Carlsbad ca with Julie…

Tutor doctor in Carlsbad ca with Julie Gibbs is the has the worst management and payment plan. Super expensive Save your self the trouble and look for a more professional service.

10 de fevereiro de 2024
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi Francisco, thank you for taking the time to share your feedback. Our team strives to provide high-quality tutoring services at competitive prices, and we regret any inconvenience or dissatisfaction you have experienced. We would like the chance to address your concerns. Please contact us directly at brandstandards@tutordoctor.com to allow us the opportunity to make things right.

Avaliado com 1 de um total de 5 estrelas

Not all Tutors are good

Tutor Doctor tutors aren't that bad. I just had a tutor who barely ever had time to tutor my child. On top of that I paid for classes in advance, now that the year 2023 is close to an end, I haven't received any feedback regarding my refund. They've been ignoring me for the past month now. I would strongly recommend that parents use other tutoring services that are less likely to scam you of your money like Tutor Doctor did to me, especially if you're in South Africa.

23 de novembro de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi Matilda, it looks like we did not meet your expectations of service and we're sorry to hear this. I see that you are waiting for a refund and having a tough time connecting with your local branch. We would like to see if we can help with this. Please email brandstandards@tutordoctor.com at your convenience and we’ll be able to help with next steps.

Avaliado com 5 de um total de 5 estrelas

Great experience with the Richmond

Great experience with the Richmond, BC location. Started with a personal meeting to ascertain our needs & fit for a tutor. Our son was frustrated with the quality of teaching in Math 11 pre-calc, lack of detailed explanations from the teacher, lack of quality time when he would go in for extra help, etc. Our tutor from Tutor Doctor has not only eliminated the classroom frustration by being able to explain concepts in different ways, but have seen a big improvement in marks.

8 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No way would I give them money

I'm not really sure where these positive reviews came from.

If you look at Consumer Affairs, a lot of people feel they were ripped off.

It's very hard to get in touch with the tutors. If your child needs tutoring and the tutor doesn't show up, that is a big problem.

I would not pay anything upfront with these people because it's apparently hard to get time to speak with anyone - especially after they have your money.

5 de outubro de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hello Jennifer, we apologize for the issues you've experienced. The Corporate team would like to connect with you to help resolve this matter. Please email us at brandstandards@tutordoctor.com so we can further assist you.

Avaliado com 5 de um total de 5 estrelas

My tutor was Ellie Roberts

My tutor was Ellie Roberts, she was really nice and patient. I went from a grade 3 to a grade 7 in the space of 2 months with only two tutoring periods a week. The sessions were very affordable and Ellie was able to work around my time table.

15 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No Contact, No service, No GOOD

My child has ASD and ADHD. We had a tutor matched in October 2022 and got a total of 4 sessions. We got rematched in January 2023, the tutor and our contact never contacted us. We were charged over $400 each month until I sent a cancellation email, never got a response but wasn't charged anymore. I have tried reaching out to our contact and through Tutor Doctor website and nothing. We were also told we could claim tutoring through NDIS, which is false. I have submitted a complaint with the ACCC to get our money back.

1 de janeiro de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Thank you for taking the time to provide your feedback Stephanie. We are sorry to hear that your experience with Tutor Doctor was not positive. We would love to be able to discuss further with you, so if you would kindly email brandstandards@tutordoctor.com with more details and one of our team members will be available to help.

Avaliado com 5 de um total de 5 estrelas

Exceptional tutor who understand content

I am very happy with Tshepo Tebejane physcial science tutor. my son is amazed how he explains the concepts linking formula's and definitions. i am looking forward to the outcome of my sons results.

15 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

I’m very happy with Tutor Doctor in Richmond and Delta BC. Peter took the time to really understand my son’s needs and was very understanding and proactive when our first tutor didn’t work out. Now we have a great tutor, Jessica, who is really helping to build my son’s self confidence.

24 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and personal provider of tutors.

I would recommend Tutor Doctor in Cambridge/ Saffron Walden. They are helpful and professional and have good attention to detail and good customer service. I have used this company a couple of times for my children. We have had several good tutors. I has specific requirements that they were able to suggest specific tutors for. On one occassion the tutor did not really suit my children and there was no problem with letting them know and we tried someone new. I have tried other companies (Superprof - really terrible). This is the one I would go back to.

22 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service, great tutor.

We were looking for a tutor for our daughter. We liked the fact that you actually get to meet a Tutor Doctor representative to discuss your requirements (both academic and personality wise). This helps get the best tutor for the student. Definitely recommend this company.

16 de março de 2023
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Happy to hear that our student-tutor matching has worked so well for your student, Helen!

Avaliado com 1 de um total de 5 estrelas

Tutor Dr ripped us off

Tutor Dr ripped us off. Could not match the right Tutor and owed us for lessons which they did not honor.
We tried contacting them on multiple occasions and left voice messages with call centre operators, and the individual who signed us up.. Never received a return call to rectify the problem. We finally gave up trying

30 de dezembro de 2022
Avaliação não solicitada
logotipo da Tutor Doctor

Resposta da Tutor Doctor

Hi J, we’re sorry to hear you’re having a tough time connecting with your local branch. Our Home Office team would like to help connect you both to help resolve this issue. Please email us brandstandards@tutordoctor.com so we can further assist you.

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