Ufccollectibles Avaliações 

Ordered an item and it came in quick but a part of the item was moved from its holder and the case was shut closed so I couldn’t fix it myself. They offered to fix it and payed for any and all further costs associated with the item. Item came back perfect 2 weeks later. Insanely rapid e-mail reactions and a masterfull customer service. 10/10

Aside from having products you just can't get anywhere else, UFC Collectibles has a customer service team that are all dedicated, responsive and pleasant. Specifically Louise and Brandon deserve to be running their departments. These are the kind of dedicated employees that make companies thrive because they create loyal customers like myself.

Loved what I received. It was everything they promised and more.

Long time customer with UFC Collectibles, very polite and professional, packaged perfectly each item with care, communication is amazing. I highly recommend them for all your UFC memorabilia. I have purchased my name in the octagon multiple times, framed and unframed fight worn shorts and shirts, fight worn gloves etc.. always a great experience.

I would appreciate a daytime gmt end to the auction. I often lose auctions at the last minute as I am in bed.

Great company. Really helpful customer service and fast shipping

Unfortunately, this company that works with the UFC to sell event used memorabilia doesn't completely run fair and honest auctions. What you will find is many items go "unsold" due to not meeting the reserve, which isn't uniquely new to auctions. However, they will contact people who did bid and offer products at higher prices after the action. The poor part of this is, even if you were the highest bidder you aren't necessarily given the opportunity to purchase the item. I have even asked about the item and asked the "purchase price" and been told that they sold the item which leads me to believe many "backside deals" take place. This borders on dishonest auction protocol and overall poor customer service. I have pulled back any spending until I hear how they will make certain honest, fair, and transparent results. Until then, I have been purchasing through other auction houses.

I ordered a signed Charles Oliveira poster from his fight as UFC 309. Came to my house nicely packaged and once I opened it up it was also nicely packaged. Poster came already framed. The photo is centered inside the frame with empty space around it. Signature looks authentic and real. Slightly different than what you see on the website photo. Overall great product and great delivery service and will be buying more in the future.

Let it be known if you buy from the US the shipping service (DHL Express) will charge you a separate additional $70 dollars ontop of the poster you bought.

This was probably the worst buying experience of my life. My son wanted this as a birthday gift. It was a horrible experience from purchasing to finally getting the product (3 months later). Customer service is basically non-existent. They're in a different country (I had no idea when I purchased it) so they never respond within 48 hours. They don't give you a phone number, you have to do everything through email. The customer service agents do anything possible other than accommodate you. They must get training in how not to help people! The gift was so expensive (and who knows if it was a real UFC item). I was told that I would get a coupon for it which never happened because they said that I was given the information from a different company even though that company uses their email address. That of course caused a lot of anxiety because I wondered who had my credit card information if it wasn't them. I can't even begin to tell you how horrific this buying experience was and I'm telling you that I would stay far, far, far away from this business! DON'T DO IT!!!

Got Overeem vs Volkov and sandhagen vs umar signed posters, shipped internationally to me in super fast time and arrived safely. Can only speak for my experience of course and this is my first and only order from this company at the moment, but will be buying more in the future from them

The most useless site I've ever used. They didn't even reply on my emails. Absolutely shit

SERVICE IS ASS. I ordered this for my husband’s birthday coming up two months ago. I had to send it back because it came damaged and late. Was told they would reach out to me with updates, nothing happened. I’ve reached out over 10 times through email, I got a response from some corporate person about how they’re so sorry for the shitty service. After that, they’ve just not responded to any email whatsoever. Do not buy from here because they scam you out of your money and as a customer, I feel very lost in regards to what I can do to get my husband’s birthday present, which is again closer to two months late.
Realistically, they could just give me an update about my order. I would understand if it took extra amount of weeks. But I don’t know where we are in that process.

I'm a big buyer from this company. The last few products I have purchased have all been damaged in some sort of way, however they offered to exchange and fix some of them which I am more than happy about but I bought 3 mystery posters and opened them yesterday to find 3 cheap fight night posters. I feel scammed. I paid €550 in total just to get 3 posters that cost €90 each. I'm not expecting to get something more than what I paid but I'm asking for posters that add up to my price. The customer service team are very nice but I honestly can't give them more than a 2/5 unfortunately due to the amount of money I lost out on.

My son bought an $$$ item Dec 18 paid for shipping and we still have not received the item. My most recent communication with them is that we owe additional money in shipping which at this point should be waived given the amount of time this has taken and the amount we paid.

I ordered a $400 item from them in November 2024. I received the item and then returned it with a tracking number. They received my return on 1-3-25 and I still have not received a refund. I have been emailing them for 3 weeks and can not get an answer as to why I have not been credited back my $400. It takes them 4-5 days to respond to an email with no answers except that they will look into it. Very frustrating! I would not buy from them again!

You can never get a hold of anyone and they will not refund you.

This has got to be one of the worst companies to purchase from. Purchase an item 11/28/2024. Sent several emails regarding my order ship and never received any response on when my order will be shipped. Buy at your own risk. Company is horrible! Horrible customer service

Item received is sub par, signature looks terrible compared to what is advertised and even what’s available from private signings. It’s smudged and careless, not what you’d expect when paying over £100 more than other shops are selling the same item for. Certificates came bent and damaged too just to rub it in even more.

Trying to get a refund but the email service is just as bad as the product itself. 4 days with no reply after there initial request for photos. If by tomorrow there is still no response I will be forced to go the chargeback route as it is unacceptable at every level regarding this purchase.

Just got an autograph poster framed and the quality is second to none

I have just purchased a collectible for my son for a special birthday. I ordered the wrong item, so called them first thing the next day to explain and they happily amended my order and dispatched the same day, it arrived in perfect condition within 24 hours. I would have no hesitation purchasing from them again.