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Uggly&Co Clothing Avaliações 

6
•
O TrustScore é 2.5 de um total de 5

2,5

Loja de Roupas
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Detalhes da empresa

  1. Loja de Roupas
  2. Loja de moda masculina
  3. Concessionária de motocicletas
  4. Loja de peças para motocicletas
  5. Loja de motocicletas

Escrito pela empresa

Uggly&Co is a UK-based motorcycle clothing and lifestyle brand built for riders, by riders. Founded in 2017 by father-and-son team Al and Tooey, the brand grew out of a lifetime spent in the paddock — and that authentic motorsport heritage runs through every hoodie, cap, and jacket we make. We design biker clothing and motorcycle lifestyle apparel with a "diamonds in the rough" attitude: no corporate polish, just honest quality built for people who live and breathe motorsport. Our range covers everything from everyday hoodies and t-shirts to limited-edition caps and motorsport-inspired prints, sold online and through stockists across the UK and beyond. With over 70,000 orders shipped and thousands of five-star reviews, Uggly&Co has become a trusted name in motorcycle apparel - backed by close ties to riders, teams, and events including the Isle of Man TT, British Superbikes, and Carl Cox Motorsport. In 2026, Uggly&Co Racing made its own Isle of Man TT debut, cementing our place not just as a brand that sells to the paddock, but one that's part of it. Whether you're after motorcycle-inspired streetwear, biker hoodies, or gear that supports the racing community, Uggly&Co is built on real relationships, real quality, and a real love of motorsport.

Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

6 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 80% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,5

Todas as avaliações

(6)

5 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered multiple items 9 days ago…

Ordered multiple items 9 days ago unfortunately for me lost in the post and uggle and co are absolutely terrible at responding to emails. Out of around 6 emails I’ve gotten one reply stating they can see it hasn’t moved in over a week( stating the obvious fat lot of help) this isn’t the first time my order has been delayed or lost. My problem with the company is they are not interested in helping. Terrible customer service when it goes wrong.

18 de agosto de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered an item on 15 July

I ordered an item on 15 July. When I ask where the item is they keep saying stock is due in a few days! It’s now been nearly 5 weeks since the order was placed. I’m sick of being lied to about the item due in a couple of days. I want a full refund.

10 de agosto de 2026
Avaliação não solicitada
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Resposta da Uggly&Co Clothing

Hi, thanks for flagging this. We can only imagine this is regarding the Sylvain Guintoli caps (100% charity cap) - we don't have order details visible here, but that product saw demand well beyond what we or anyone involved expected. We've sold thousands in a very short window, and fulfilment has understandably been stretched as a result.

We're happy to process a full refund - just reply with your order number and we'll get it sorted straight away.

Thanks for your patience.

— Uggly&Co Team

Avaliado com 1 de um total de 5 estrelas

First item was out of stock

First item was out of stock, but did eventually receive an email claiming this. Ordered from them again. Nothing. Tried contacting them via email and nothing. Won’t be using this lot again. Awful communication..

21 de julho de 2026
Avaliação não solicitada
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Resposta da Uggly&Co Clothing

Hi Robert, sorry to hear this - two orders with no follow-up and unanswered emails isn't the experience we want anyone to have, and the communication clearly fell short here.

We'd like to put this right. If you can send us your order numbers to customerservices@ugglyandco.com, we'll look into both straight away and sort a resolution — whether that's getting your items out or a refund, whichever you'd prefer.

Thanks for the honest feedback — it's helping us fix gaps in how we communicate stock and shipping updates.

— Uggly&Co Team

Avaliado com 2 de um total de 5 estrelas

Poor quality, already coming apart...

Bought a hoodie but after half a dozen wears the pouch is already looking like it is coming apart. Not a cheap hoodie so would have expected better.

12 de março de 2026
Avaliação não solicitada
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Resposta da Uggly&Co Clothing

Hi Andrew, sorry to hear this — that's not the standard we expect from our hoodies, and not something we've seen reported before; as of August 2026 we've got over 6,000 five-star reviews on our hoodies specifically, so this sounds like an isolated fault rather than the norm.

We'd like to put it right — could you send a photo of the pouch along with your order number to customerservices@ugglyandco.com? We'll get a replacement or refund sorted for you straight away.

Thanks for flagging it.

— Uggly&Co Team

Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Ordered 5 items which took 2 weeks to arrive because 2 of them weren't in stock, but they didn't tell me this and happily allowed me to blame Evri .. which is another downside. They use the worst parcel delivery company in the country in order to save money.
When they arrived 2 of the items were way too small to be the size claimed on the label and the material on the t shirt was thin and cheap, which suggests that their clothing is made in China.
Customer service were very happy to have me return the items for exchange but as soon as they received them, they completely ignored me, sent multiple emails to the only 2 emails I could find (no phone number anywhere) but no reply. Luckily I'd sent it back as a signed for delivery. Had to get a refund thrugh my credit card provider.
YOU HAVE BEEN WARNED !!

10 de junho de 2025
Avaliação não solicitada
logotipo da Uggly&Co Clothing

Resposta da Uggly&Co Clothing

Hi Michael, apologies for the delayed reply — we're new to Trustpilot and are still getting to grips with how it works, which is on us.

We've taken this feedback on board and now use Royal Mail Tracked 24 & 48 for all UK orders. We pride ourselves on good quality, with thousands of 5-star reviews on our own store, so what you've described is unusual and not what we want anyone to experience.

We understand you've already resolved this through your bank — if there's anything we can help with in future, please reach out to us directly at hello@ugglyandco.com.

Thanks for the detailed feedback.

— Uggly&Co Team

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