Easy to order quick delivery able to track goods which is always useful will definitely order in the future. Bikinis ordered high quality fit well extremely satisfied with them don’t think I will orde... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have bought a few swim suits from CUPSHE. They are really good quality and lovely designs. I don’t need to return my latest purchase but I bought two swim suits last year that I did not like b... Ver mais
Better quality than I expected for the price. Few glitches on the app (when shipping to uk the bit where you put in your address kept defaulting to America) tracking package was a bit tricky as no lin... Ver mais
This company presents as a more expensive version of Shein (including all the garments coming in their own small plastic bags). The quality is a little better than Shein but the material doesn’t ju... Ver mais
Detalhes da empresa
Escrito pela empresa
Cupshe is a beachwear brand inspired by and created for the most vibrant, fun, and fearless women all over the world. Since our inception, we've built an incredible community of women who move forward in confidence, comfort, and style. From swimsuits to cover-ups, all of our pieces are crafted with love using patterns, textures, and quality fabrics that get you from the beach to brunch effortlessly. We're committed to staying true to our roots in our mission to empower women everywhere to look and feel their best in quality, stylish, and affordable swimwear.
Informações de contato
RM. 2, 3/F., Ruby Commercial Building, 480 Nathan Road, 999077, Kowloon, Hong Kong
- customercare@cupshe.com
- uk.cupshe.com
4,1
Muito Bom
747 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lovely quality swimwear and great…
Lovely quality swimwear and great returns and quickly refunded on an item that was lovely but was too small. Ordering bigger size.
2 de fevereiro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Delivery very swift
Delivery very swift, swimwear very good quality, sizing on swimwear also very good but clothes sizes not flexible enough for ladies who are in-between sizes
31 de janeiro de 2026
Resposta da UK Cupshe
Dear Miss Amanda Furnish， thank you very much for sharing your experience with us. We’re delighted to hear that you were satisfied with the delivery speed, as well as the quality and sizing of our swimwear.
Regarding your feedback on clothing sizing, we truly appreciate you pointing this out. Compared to swimwear, some apparel styles are designed with a more structured fit, which may feel less flexible for customers who fall between two sizes. While our size guide is developed based on average body measurements, we understand that this does not always perfectly suit every body type.
Your feedback is very valuable to us, and we will share it with our design and product teams as we continue working to expand size flexibility and improve fit options for different body shapes. In the meantime, if you are unsure between sizes, our customer service team is always happy to offer personalized sizing advice before purchase.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Perfect purchase
The swim suit arrived on time, matches the website photo and fits perfectly.
31 de janeiro de 2026
The tanking top needs restructuring as difficult to put on.
The shorts were a good, comfortable fit. The top, however was difficult to get into and needed someone to tie the bow at the back as it was impossible to do yourself.
31 de janeiro de 2026
Resposta da UK Cupshe
Dear Sampson, thank you for your feedback, and we sincerely apologize for any difficulty you experienced with the tank top. We understand how important ease of wear is, and we will share your comments with our design team for consideration in future improvements. We’re glad to hear that the shorts fit comfortably and met your expectations.
Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Beautiful bikinis!!😍
Great experience! I ordered 5 swimming costumes thinking that I would probably return one or two but they are all so gorgeous that I’m keeping them all!!😍
31 de janeiro de 2026
Excellent quality
I’m delighted with my purchases. I’ll be buying more that’s for sure. Beautifully packaged too.
31 de janeiro de 2026
Well done, nearly :)
I received the items from you two of them were really nice, well made really classy. The only thing was the third item was a pair of pyjamas and the top was way too small I went to return them and I couldn't. Was a bit annoying but I've decided to give them to my sister, she was very pleased with them.
31 de janeiro de 2026
Resposta da UK Cupshe
Dear Oliver, thank you for your feedback! We’re thrilled to hear that you liked the bikini and found it well made. However, we sincerely apologize for the issue with the bottoms being too big.
Most of our swimsuits are designed to be true to size, and we encourage you to refer to the "size guide" on each product page for detailed measurements. If you encounter any sizing issues in the future, please don’t hesitate to contact our customer service team for personalized advice. We strive to make our sizes consistent with the guide, which is based on average body figures.
Regarding exchanges, currently, we support exchanges for most products, but for items sold as sets (such as swimsuits), direct size exchanges are not available. You may return the item and place a new order for the correct size. We are actively working to improve our exchange policy for bundled products to offer more flexible solutions in the future.
Lastly, we have sent you an email to discuss this further and explore potential resolutions. Please check it at your convenience, and we hope to hear from you soon! Thank you for choosing us!
Lovely clothes
My package arrived speedily and the clothing was all lovely and fitted well. I contacted customer services as the package arrived on next door's doorstep and I had to go look for it, and they gave me a £15 voucher. I didn't expect that but I am very happy with it!
25 de janeiro de 2026
So in love with the swimsuit
So in love with the swimsuit, just perfect, thank you.
24 de janeiro de 2026
Super fast delivery
Super fast delivery, beautiful items but need to return one as it wasn't what I need. The return process wasn't easy as I was unable to print label, made a request for support and this was instant but couldn't find the label sent. Resulted in using bar code which was simple.
27 de janeiro de 2026
Friendly polite courier and efficient…
Friendly polite courier and efficient information re delivery.
28 de janeiro de 2026
Very satisfied with the Cupshe store
Very satisfied with the Cupshe store. Everything was great and delivery was fast. Highly recommend!
24 de janeiro de 2026
Great service and easy to deal with…
Great service and easy to deal with really helpful and great products
23 de janeiro de 2026
Be aware of return costs
I have only placed one order and unfortunately I had to return the item but wasn’t aware when I ordered that I would be charged for returning the item so hence you are losing out will take this into consideration when ordering in future
27 de janeiro de 2026
Resposta da UK Cupshe
Dear Miss Miller， we are sorry to see that this experience did not meet your expectations.
We offer return labels for UK orders. Free returns for App orders. In addition, we have submited your feedback to our related departments. However, to make up for that, we do provide other friendly options to simplify and shorten the return process, on the premise of ensuring the rights of our customers.
Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Lovely swimsuits and great quality
Lovely swimsuits and great quality . Promptly received . Xxx
27 de janeiro de 2026
Don’t pay express shipping. Didn’t arrive in time.
Unfortunately despite paying express delivery the bikini did not arrive in time for my holiday. Delivery stated 22/1/26 which would have been in time for my holiday, however they attempted delivery 24/1 and finally arrived 26/1/26. So can’t actually rate on quality but shipping not so great.
27 de janeiro de 2026
Resposta da UK Cupshe
Dear Louise Naylor， we are sorry to see that this experience did not meet your expectations.
Regarding the shipping time, we understand that it can be frustrating when orders take longer than expected to arrive. Though we do our best to ensure that we meet the delivery timeframe, there are still isolated occurrences which orders can be delayed due to external factors beyond our control. We will definitely take the necessary measures to avoid such inconvenience in the future.
Lastly，we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!
Great Quality
I have brought 3 bikinis from UK Cupshe. Always super happy with their quality, fit and delivery. I wear them in saunas regular swimming and holidays and the last really well!
18 de dezembro de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.