UKHost4u Web Hosting Avaliações 159

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What a fantastic hosting company. I've been using UKHost4U for over 10 years now and I've find them extremely supportive going that extra mile. Their support have always been quick to respond to hel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We switched to UKHost4U for our reseller hosting solution as our previous company’s servers were desperately slow. We have never been sorry that we switched. UKHost4U's servers are lightning fast and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Joel at UKHost4U sorted out my email and cpanel access problems quickly and efficiently. I already recommend this company to the hundreds of members on my Facebook group and today's experience confi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Been with UKHost4U for many years. Just upgraded from the dedicated server to cloud hosting with them. The cloud hosting is super fast so we are very happy. I'd like to thank Will at UKHost4U for... Ver mais

Detalhes da empresa

  1. Empresa de hospedagem na Web
  2. Provedor de serviços de internet

Escrito pela empresa

At UKHost4u, we are a UK-based web hosting provider that specialises in offering top-quality website hosting services at affordable prices. Our range of hosting solutions includes VPS and dedicated servers, a cloud hosting, domain registration and free technical support. Our award-winning hosting services have helped numerous businesses establish their online presence with ease.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

159 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Avaliado com 5 de um total de 5 estrelas

Great support

UKHost4U have hosted my site for a number of years. Any minor problems have always been sorted in a very short time, via their ticket system.
Recently I migrated from a Windows server and the help I got was fantastic. I was talked through every step, the whole process was very easy with very little for me to do; thanks to Will for all his help.
I have no hesitation in recommending this company.

22 de dezembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service. After purchasing an ssl from another provider, only to find out that it came WITHOUT SUPPORT, I went to UKHost4U and purchased another, which was provided and installed, on all of my registered sites, at the same price as the other company! I know which debit card I'll be cancelling before the renewal date! Thank you to John and everyone at UKHost4U.

30 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Got them to host my website and e-mail server in 2010 and they have been brilliant. When I had a problem with emails their support was immediate and they were patient and thorough especially dealing with an IT illeterate likeme.
100% recommend them

5 de novembro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

UKHOST4U is a brilliant service

I have been width UKHOST4U for about 5 years and am totally happy and satisfied with their services and hosting! I design websites and not necessarily being technically competent have had nothing but great support from ukhost.

19 de fevereiro de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good value. Friendly, helpful, professional technical support.

Been a customer for over five years. Excellent value shared hosting packages and a good range of tools to manage your sites. My technical queries have all been resolved quickly and professionally by people who obviously know what they are talking about and are friendly and helpful. Pleased to recommend them.

25 de outubro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Constant Downtime and Slow 'generic' Replies to Tickets

Slow response to support tickets, then basic, ' generic' replies that barely even relate to your question - never mind answer it!

Was told that I had free daily backups, until I requested one, at which point I was told that they had not been started (Brill!)

I was a loyal customer of a company that UkH4u bought out, and have had nothing short of a nightmare since. Constant downtime and slow loading, which they try to blame me for. Of course my website has high usage, that is why I took the business package, which still can't even handle 15 visitors at once without giving constant 508 errors.

I'll be glad when I finally get away from here. Wouldn't recommend to anyone!

4 de setembro de 2017
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Good service, but sour note to leave on

I have been a customer with ukhost4u for about 11 years now, and honestly can't fault the service I had.

The uptime and performance of my site was as expected for a basic shared hosting package, but the support was great on hand, sometimes alerting me to problems before I found out about them!

I have recently decided to move to a self hosted platform on the aws structure this week, which has all gone well, except for when I forgot about a couple of databases!

Thinking I could still access my cPanel (my package wasn't due to expire until Feb 12) I tried to log on but got an access denied message. Same for ftp, same for db server.

Frantically panicking I contacted support to see if they could access the databases, only to be told there are no backups of my data from anytime!

Now, it is my fault that I didn't backup the database, and naive of me to think my package wouldn't be terminated within 24 hours, but I dread to think what would happen if I was still a customer knowing I couldn't get restored from a backup. For the 11 years as a customer I have paid for the 24hour support, but feel it may have been worthless.

Tl;dr: good company for basic hosting, but back up stuff your important stuff as you can't rely on them.

2 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Extremely unprofessional

My emails tend to get lost somewhere and never reach their intended destination. I was told that this problem should be sorted out once you have have changed your IP addresses but even after I was notified that the IP addresses were replaced, the problem is still ongoing.

5 de janeiro de 2017
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very bad up time

I host several sites under ukhost4u and almost every day my sites are either brought to a grinding slow down or stop working altogether.

Contacting customer support almost every week reveals that apparently the server they have placed me on is being hacked almost every day causing the slowdown, they suggested i ask an engineer to be moved to another server however after contacting one i was told this was not possible even if i were to recreate my sites from scratch.

I'm also on a package that guarantees no downtime so this really is ridiculous.

4 de janeiro de 2017
Avaliação não solicitada
logotipo da UKHost4u Web Hosting

Resposta da UKHost4u Web Hosting

I am very sorry about your negative experience. All our servers were upgraded and replaced during 2018 and our uptime is back to 100%. This was a legacy issue and was resolved by a major technology investment.

Avaliado com 4 de um total de 5 estrelas

Patient and helpful

Having lost all computer and banking details and access to my site I am receiving excellent, immediate and sympathetic attention to sort my problem. I will add a 5 star when we achieve access!

5 de dezembro de 2016
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Good service

I have been with the company for many years. Thankfully I have had very few problems but when I have they have been dealt with straight away in a professional manner.

28 de novembro de 2016
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Exasperated

Hard to get action when a "Sr. Account Coordinator"
replies to a Ticket that I shoud log in to their system
using my email to reset my password ??? when my ticket clearly
states that their system does not reognise my email

27 de novembro de 2016
Avaliação não solicitada
logotipo da UKHost4u Web Hosting

Resposta da UKHost4u Web Hosting

I am very sorry about your negative experience. We have fully redeveloped our customer support team and replaced previous staff. As you will see this has made a major improvement in our reviews going forward.

Avaliado com 5 de um total de 5 estrelas

Great reliable service.

I have been with Ukhost4u for several years now, and have found the hosting service very reliable. If any issues arise they are dealt with quickly and courteously.

17 de novembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super fast service

Super fast re-seller service and super quick support from a friendly bunch. I would recommend them to anyone wanting to gain a web presence, from the amateur to the professional.

13 de novembro de 2016
Avaliação não solicitada

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